Customer Ratings & Reviews
- Model:
- LRFS28XBD
- SKU:
- 6532717
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the impressive capacity, overall performance, and appealing design of the 27.7 Cu. Ft. French Door Smart Refrigerator. Many appreciate its perfect size and quiet operation. However, some customers have expressed concerns regarding the ice maker's functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
28 Cu Ft Frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and quiet!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend Not worth the issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator arrived with dented door and the freezer door drew was striped and would not tighten up. They ordered new handle and door. Took two weeks for them to come out and install it. When there customer service called about my appointment they kept telling me they were coming out to install a water kit. I told them they were not installing a water kit and ended over two weeks of phone calls from them and not understanding what they were suppose to do the first technician came out and cancelled because he was there to install a water kit finally they got the write person to do the job. Also the delv guys left a mess outside my house when it was delv. I would recommend the refrigerator but don’t buy thru Best Buy
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Michael. Thank you for sharing your experience with your LG Refrigerator (LRFS28XBS) model. We understand the importance of having your refrigerator delivered and serviced correctly—especially when replacement parts and appointments are involved.
For the freezer drawer issue you mentioned, one helpful step is to check that the drawer rails are fully seated and aligned after installation. If a rail is slightly off‑track, the drawer can feel loose or fail to tighten properly. You can also explore additional setup and maintenance guidance here: https://www.lg.com/us/support/product/lg-LRFS28XBS.ASTCNA1. If you’d like us to review your unit or assist further, please feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy
Buy it and you wont regret it!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the fridges that i have use for thw past 30 years. It keep staff fresh for longer than my old fridge. Easy to clean, but not that easy if the food or anything will stuck on the edges. Im very happy that i got this refrigerator plus it was good deal from best buy!
I would recommend this to a friendNice Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New and highly functional with a phone app as well. Ice maker works great and a lot easier to load and unload items.
I would recommend this to a friend- Pros mentioned:Noise level
Best choice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet excellent space and what’s best about is the ice maker is hidden inside the door so it won’t take a room not like other fridges
I would recommend this to a friend - Pros mentioned:Overall performance
French Door Smart Refrigerator and installer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good French door smart Refrigerator. I don't use the Smart feature. The delivery people know what they were doing. Very good job.
I would recommend this to a friend - Pros mentioned:Overall performance
Great fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge arrived earlier than expected everything worked as expected
I would recommend this to a friend Lg fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. Lots of space ice maker a little small. But the storage bin Is a great idea.
I would recommend this to a friendLots of features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of room and features including ice maker, cold water dispenser and crushed ice. Only negative is easy to spill crushed ice just using a cup
I would recommend this to a friend- Pros mentioned:Overall performance
On promo, great value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. It works as expected, no fingerprints as advertised. Always purchase geek squad warranty with it! Now they have cool promo too if you buy one!
I would recommend this to a friend - Pros mentioned:Capacity
Family Friendly!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of room and options. User friendly for the whole family. Only downside is that you need to have both doors open to pull out the lower drawer. Other than that, a great item.
I would recommend this to a friend Best Buy is awesome !
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman & delivery men all were excellent! This is our 3rd appliance purchase with them & we will return in the future!
I would recommend this to a friendOpen Box works for me!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is perfect! I like the ice and water features in the door. Even though it was an Open Box deal I was able to purchase an extended warranty.
I would recommend this to a friend- Pros mentioned:Design
Love this fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious and bright. Had the previous model that lasted 13+ years and absolutely love the improvements they've made since then.
I would recommend this to a friend Well Designed and Roomy Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made the switch from Samsung to LG and so far everything has been working just fine. There is plenty of space for the groceries and milk gallon containers in the door. The external water and ice dispenser is quick and efficient
I would recommend this to a friend- Pros mentioned:Capacity
Double fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good item enough capacity on both fridge and freezer
I would recommend this to a friend NiceFridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's only been a day but it is nice. Well lit, aesthetically pleasing.
I would recommend this to a friendLG refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service is very well. This refrigerator is best quality
I would recommend this to a friendFrench door fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with this purchase. This fridge has so much space. We love all the great features.
I would recommend this to a friendLied too
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the refrigerator. But sales lady not so much. I told her exactly what I wanted. Which I got. But no ice maker in bottom. It has a place for one but no ice maker. Being lied to I won’t be back
I would recommend this to a friend