Customer Ratings & Reviews

We love it. It roomy, well lit, great door shelves and my wife finds the freezer drawer so easy to open. The water/ice dispenser works so easily and I can monitor the refrigerator from my phone.

We love all the room inside this refrigerator, It fits perfectly in the kitchen and the bottom freezer is very easy to access.

Have only had for a week but so far so good Fits perfectly in our space Makes great size ice and is organizing our food better

Works great and was installed easily by the Best Buy team

I cannot believe the space that’s inside here. Containers are large, very pleased.

So I Purchased the floor model of this refrigerator. When I was in the store it had no marks, dents or scratches. When it was delivered to my house, there was a huge dent and several scratches on the door. I told the Best Buy delivery team that I was not happy with the product and that I wanted a different one. They were terrific and said no problem. I was called a short time later by Best Buy customer service who apologized for the damaged item and stated that they would be delivering, a replacement refrigerator two days later. I Received an email the following day saying that it would be three days later. The Delivery date came and I received another email that morning saying that the delivery was canceled. I called Best Buy customer service and was told that replacements are not done that way and that I would have to go back to the store to see if there was another floor model available. And that if there weren't any available then they would send me a brand new refrigerator. I asked why would I have to go to Best Buy twice to purchase a product that came to me defective from their end. I was told that is the way the process is done. I had no choice but to go back to the store around 30 minutes after the phone call and explained the situation to Customer service there. They apologized and told me that Best Buy customer service should have just replaced the refrigerator with a brand new one and that It wasn’t necessary for me to come back to the store. The store then replaced my item and I had to wait four more days to receive the refrigerator. For each delivery date that I was given by Best Buy I had to Use vacation time from work To wait for the products that sometimes never came and I wasn’t given any kind of discounts or anything for my troubles. I can see why customers nowadays order mostly through Amazon. The refrigerator is terrific, but the customer service and the shopping experience was horrible

We are happy with this refrigerator. There was an issue with the freezer door and handle upon delivery, but that was resolved fairly quickly. Everyone, the sales person, the delivery men and the repair person were very personable and did a great job! The only thing we are slightly disappointed in is the shelves on the doors are not adjustable, but this was something that we just did not notice when purchasing and have adapted to it.

Well designed. Ample storage in both fridge and lower freezer sections. Convenient external ice (cubes and crushed) and water

Great Refrigerator. Meets my Family needs. Very satisfied.

We have more room than we did in our old unit. Love the style and pull-out freezer section.

Tons of room, has a nice layout of shelves. Freezer has plenty of room.

So much space, freezer drawer holds a tremendous amount and is so accessible. The refrigerator bright and spacious.

I am very pleased with this LG refrigerator. I like that there is an extra storage container for ice in the freezer.

Love everything about this refrigerator and very happy with it

I love this Fridge. Works great. Ice machine is fast.

Had to have service come back to hook up waterline since it wasn't done on delivery even though I paid to have it done when purchased. Now the compressor is no good and it needs to be replaced. I now feel like I paid full price for a refurbished refrigerator.

This is our first LG frig. Great frig. Ice maker in the door, so clears up more inside the frig. Would have been 5 stars, but there is no way to cancel annoying door alarm.

It was a great purchase would recommend this to anyone looking to get one with lots of space

I HATE the water and ice in the door features and how much room they steal from the inside door storage. This model has the on the top freezer shelf (where it melts less than it does on the door) and a little water station just inside the fridge door. That gives me back enough room on the door to store almost 24 bottles of water or whatever.

So far so good. Makes ice quickly. Very quiet unless you use the setting to increase ice production which hums.