Customer Ratings & Reviews
- Model:
- LMXS28626S
- SKU:
- 5968400
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the spaciousness and the efficient ice maker of this 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator. Many appreciate the quiet operation and the well-organized freezer drawers, contributing to a positive user experience. However, some users reported issues with the compressor and water filter, impacting the overall reliability. The fingerprint resistant stainless steel is also a frequently mentioned positive feature.
This summary was generated by AI based on customer reviews.
Very good fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a little worried about the reviews, particularly regarding the ice maker. After a month owning and using this fridge, we are very happy with every component. Ice is fine and while the container is on the smallish side, it seems to make it fast enough for me not to have lacked any ice at any time during this time. I also like the music the fridge plays when you leave the door open for an extended period of time. Very useful! I usually not give 5 stars, but given that my expectations were so low, and considering what I paid for this one, can say that I am really happy with it.
I would recommend this to a friend- Cons mentioned:Ice maker performance
LG 4 Door Fridge - Reconsider at another retailer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Long story short - if you are looking for a new fridge reconsider LG for Samsung. If you are looking at Best Buy for a fridge (or any appliance), reconsider any other appliance retailer. If you want more details, read on. LG has long been synonymous with great products. Our home is filled with all LG appliances. We replaced our LG fridge with this new LG refrigerator. Although we got a great deal- partially from Best Buy because of delivery and availability issues - the fridge is nice but seriously underwhelming for the price. The ice maker is small and takes forever to fill up. Freezer drawers close on you when you are trying to get something else. Water leaks from the back - 1 week in we had to file a warranty claim (this is the second new fridge that did this - this fridge was the replacement from Best Buy because the first one was doing the same thing). LGs customer service was rude and wanted to argue about the water leak. Best Buy’s stand: not our problem anymore.
No, I would not recommend this to a friend outstanding!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good. we love the 2 drawer freezer. help devide the foods and helps get in and get out. love the fact that it is "smart". Also with the smaller ice maker, it was very helpful that they include a ben to place ice in, so make it and store it and make more. very thoughtful idea.
I would recommend this to a friendLove The Little Quality of Life Features
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our LG refrigerator! I love the shelf that can slide in and out depending on what you have in there. I love the raised shelf edges so spills are caught more easily. The ice cube machine works great and doesn’t freeze up like most due to it being more compact.
I would recommend this to a friendLG Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator. Lots of room and the freezer is also spacious.
I would recommend this to a friend- Pros mentioned:Storage space
Surprised by how Great it is!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Storage capacity that is easily reached. All shelves and compartments are structurally sound. The design is beautiful and very attractive. I was concerned because my previous refrigerator had more cubic feet of storage, but this was so well designed that I was able to store my food easily and conveniently.
I would recommend this to a friend - Pros mentioned:Overall performance
Buying LG=wise move, Buying from Best Buy=great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautifully made, with attention to reality for all the variety of foods needing refrigeration and freezing--built so all is easily put away and easy to take in and out. It works very well, and we are very pleased. It's easy to organize and to keep clean. The crew of Best Buy people were all their usual reliable, knowledgable, and did their jobs most excellently---from sales to purchase to delivery to removal of the older broken down fridge and then the installation of the new fridge---every person was so pleasant and helpful and, once again, a great Best Buy experience.
I would recommend this to a friend - Pros mentioned:Overall performance, Storage space
Great Product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Refrigerator!!! Works great lots of room and the two separate Freezer doors are very convenient!
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
LG refrigerador
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good around refrigerator!! Super quite !! Working perfect !!
I would recommend this to a friend - Cons mentioned:Ice maker performance
Replaced Samsung with this of model
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace similar 4 door Samsung. Man difference is the middle drawer between the freezer and fridge section. Hi his middle drawer is connected to the freezer so it acts as more freezer space rather than as extra fridge space. Our Samsung had many problems and the repair people who came out said that Samsung is known for needing many repairs. Let’s see how LG works out.
I would recommend this to a friend - Cons mentioned:Door design
Best frig we ever had
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced our 10 year old GE refrigerator, which had serious ice maker issues as well as limited freezer volume. The LG seems to be much better in all areas. It is best to keep the doors closed as the ice bin is in the lower temperature refrigerator door and can melt together. So, if you have a need to keep the doors open such as after a big shopping trip while you load things in, I suggest dumping the small ice bin ice and starting over. Note that you can store ice in the freezer drawer, anyway, as the small ice bin is only meant for casual use. This is not a problem, overall, as there is an audible alert when you leave the door(s) open too long. We love it!
I would recommend this to a friend - Pros mentioned:Storage space
Nice fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge over all, lots of space, the only two things I can say: first, the bottom large shelf above the deli drawer is not sturdy! Second, I just got an issue with the water filter where I’m getting drops of a powder from that area so I got Geek to inspect it and they couldn’t figure what is it, they suggested to change the water system and see if this resolve the issue!!
I would recommend this to a friend Great Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy and lots of flexible space inside both the refrigerator and freezer
I would recommend this to a friend- Pros mentioned:Temperature controlCons mentioned:Door design
No water
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the water dispencer in the door doesn't work.Geek Squad has come out twice, they have thrown in the towel. It super frustating to be treated this way. I am not sure what I'm to do next? plus the fridge is loud the doors swing violently and jars in the door are tossed about. it does keep food cold but the freezers are small and unlit.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, Opermom. We understand your situation regarding the issues with your LG LMXS28626S refrigerator. Let's address each concern:
Water Dispenser Not Working:
Water dispenser issues can stem from several factors. Here's a step you can try:
Check the Control Lock: Ensure the control lock isn't engaged, as this would disable the dispenser. If the locked padlock icon is illuminated, press and hold the lock key for 3 seconds to unlock it. After unlocking, test the dispenser again.
Loud Operation and Door Issues:
Unusual noises and door concerns can be influenced by several factors. Here's a step you can try:
Ensure the Refrigerator is Level: An unleveled refrigerator can cause operational noises and affect door alignment. Use a level to check, and adjust the leveling legs as necessary to ensure the unit stands evenly.
Freezer Size and Lighting:
We understand that the freezer's capacity and lighting might not meet your expectations. The LG LMXS28626S model features two freezer drawers for maximum organization.
LG Refrigerator - Troubleshooting Dispenser Issues - https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-dispenser-issues--20150177934291
However, if you find the space insufficient or the lighting inadequate, please send us a private message on Social Media @LGUSSupport with your contact information and specific concerns. We'll be glad to explore possible solutions or alternative models that better suit your needs.
We appreciate your feedback and are committed to ensuring your satisfaction with our products.
—Renzo
- Pros mentioned:Overall performance, Storage space
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge! It’s beautiful, roomy and works great.
I would recommend this to a friend - Pros mentioned:Storage space
LG Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really like the new refrigerator. It has a lot more room than our old refrigerator. The ice maker in the door works well. We don't use a lot of ice, so would rather have the available space in the refrigerator and freezer than to have an ice container taking up space. We like the dual freezer drawers. Things that we use regularly are kept in the top drawer which makes it easier to get things out of the freezer without having to bend over much or kneel to find items. Highly recommend
I would recommend this to a friend - Pros mentioned:Storage space
Great LG French Door Fridge, Quality Price!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this LG Fridge delivered a couple of weeks ago when we found ourselves with a Samsung fridge that suddenly stopped making ice and would freeze everything. After a few hours of research, we decided on this LG French Door in silver and love it! Has a lot more room than we expected and the two doors on the bottom for frozen items and extra ice storage was exactly what we were looking for. I highly recommend that you purchase the extra warranty option through Best Buy because most repair jobs after warranty get close to half or more than original retail price.
I would recommend this to a friend - Cons mentioned:Ice maker performance
Nice but freezer and ice maker died
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice refrigerator and freezer, we loved it. but ice maker and freezer stopped working at 22 months.
No, I would not recommend this to a friend - Pros mentioned:Noise level, Storage space
Roomy beautiful fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful fridge.. nice and quiet with lots of room in both fridge and freezer compartments
I would recommend this to a friend - Pros mentioned:Noise level, Storage space
Top Notch Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is large, quiet and has lots of storage in the refrigerated area as well as thev2 drawer freezer.
I would recommend this to a friend