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Customer Ratings & Reviews

Your price for this item is $1,899.99
The comparable value price is $3,499.99

Customer reviews

Rating 4.3 out of 5 stars with 1602 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers praise the spaciousness and the efficient ice maker of this 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator. Many appreciate the quiet operation and the well-organized freezer drawers, contributing to a positive user experience. However, some users reported issues with the compressor and water filter, impacting the overall reliability. The fingerprint resistant stainless steel is also a frequently mentioned positive feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,602 reviews
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Best size and organization ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this item - I had an issue with my Frigidaire fridge after only 3 years - I got this one and am BEYOND happy, the amount of space is incredible I love the double freezer drawers makes it SOO easy to keep my popular freezer items up top and I LOVE the slim ice bin! I just empty it regularly into the bigger bin in the first level and I have TONS of great ice. I love love love it. 12/10

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey, Mara. We appreciate your time in leaving your review regarding your 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System in Stainless steel. Your comments have been shared with our entire team. When we hear from happy customers, we spread the positivity around! ^Anthony LG

  • Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Quality product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While we’ve only had it for a couple weeks, we are pleased with this refrigerator. I love that the freezer is 2 separate drawers which prevents items from piling up and getting buried underneath each other. Since the ice maker is smaller than our last one, we occasionally dump the ice from the door’s ice maker into the bin in the top freezer section to store extra ice. I have noticed the left door tends to close harder (not as gently) as the right door. I’m thinking this may be due to the extra weight from the ice maker. All in all, I’d recommend it! (The plastic hadn’t yet been removed from the fridge doors when the photo was taken)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cool, zero noise, great delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to touch it to feeling is working and my drinking water is so cold. Bestbuy excellent and on time with the delivery. The seller was amazing with all the points we needed.

    I would recommend this to a friend
  • Cons mentioned:
    Door design

    Rated 4 out of 5 stars

    Lots of room and looks great.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just installed it so not a lot of wear on it yet. I love the look of it and it has tons of room. Still working on organizing the shelves for our family. I love the two drawer freezer. And the ice cubes are smaller!!!! Love that. So far the only thing I don't care for is that both doors aren't self closing. The left closes without having to manually push it closed while the right bounces back. But at least it has an alarm to tell you that the door is ajar.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    I loved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it, it doesn't make noise and it has a lot of space

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG 4 Door Refridgerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this refer since the 22nd of Nov 2023. I love it and it is working great. There is plenty of room for food and the double freezer is perfect. I would recommend buying it. The Geek Squad who delivered it were super awesome, professional and efficient! I would also recommend buying from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lG refrigerator

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator capacity is big good for big family

    I would recommend this to a friend
  • Cons mentioned:
    Door design, Ice maker performance

    Rated 2 out of 5 stars

    Small ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides having to make sure that you close the doors with force because they tend to stay open. The ice maker is small. I’ve been having to buy bagged ice because the production of ice is small and slow even when using the ice plus option. I have a family of 5 and if we use ice for lunch …. For dinner only 1-2 of us will get ice from the maker before it’s empty. I would recommend they make the ice maker bigger to make the fridge worth the investment.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Clare. Thank you for sharing your experience with the LG Refrigerator (LMXS28626S) model. We appreciate your feedback regarding the doors and the size of the ice maker. We understand your frustration and apologize for any inconvenience caused. Your feedback is important to us, as it helps us identify areas for improvement in our products. We understand your desire for a larger ice maker to accommodate the needs of your family. If you have any further concerns or would like to discuss this matter, please reach out to us on social media @LGUSSupport so we can help you further. We are always eager to listen and improve our products. ^Juvy LG

  • Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this open box refrigerator and it turned out to be an excellent choice. It is very spacious and even though I had an issue with not dispensing water , it was quickly solved by Manny one of the best geek squad service representative. I truly recommend this unit and BEST BUY !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Thing I Did in November

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is what I've always needed and didn't know it. For a baker and caterer this solved so many problems with having to switch things out to different racks or other fridges in the garage. The water filter is also amazing. Our hard water in Sanford just wasn't something I'd drink from my last fridge. I can't drink enough of it now. love how adjustable this fridge is too. Loving LG!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Easy Access to all

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. I can really stock up on everything, and i have easy accessibility to everything. my spouse is handicapped, and this fridge is so much easier for him to get to items. I love the separate temperature control bins for fruits, veggies, and deli! I was concerned that the ice maker wouldn't be able to keep up with my needs, but once the ice wads being made, by the way first takes at least 24 hours, it easily kept up with my needs. The print proof really is print proof! I was constantly cleaning my last stainless steel fridge! I highly recommend this fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful refrigerator!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hugh 28 cubic feet, easy access freezers. Ice maker has been great and makes nice cubes. Love the adaptability of the shelves.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and spacious refrigerator. Its a Little bit bigger than expected but it is beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs good so far. Since it's LG , reliability is what I'm counting on. Grabbed this on a great deal I got during moving. 4 drawers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who helped us at Best Buy were all amazing. The delivery and set up went smoothly. Very happy with this fridge as it has a greta ice maker and a large interior. Love it all this far. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    LG three drawer refridgerator.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator. Has plenty of room. Love the two drawer freezer. Makes it so much easier to keep frozen foods serperator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my new fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge, looks great and it is finger print resistant, makes cute ice cubes. Only had ut for a month so only time will tell how well it will perform.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very Spacious

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had for a week, runs extremely quiet and seems well built. Best Buy install team was very professional and helpful. Made sure we understood the flushing required and how to adjust the doors etc.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate your fantastic review and are delighted to hear that you had a seamless shopping experience with us! Our team works diligently to ensure that our products meet your expectations and are delivered promptly. Thank you for choosing LG, And we can’t wait to serve you again in the future!
      ~Tanisha LG

  • Rated 5 out of 5 stars

    Great capacity and organization

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite waiting 15 weeks for the backordered fridge to be delivered, it was well worth the wait. It competes the LG kitchen applicants suite we upgraded to. It’s sharp looking, great food capacity. Love the separated freezer drawers to distinguish between breakfast, dinner and dessert items. The only thing it’s missing (but not a deal breaker) is a butter door enclosure on the door. We are happy with our purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like Magic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I fell in love with this refrigerator the moment we laid eyes on it. It met all our needs and looks good doing it.

    I would recommend this to a friend
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