Customer Ratings & Reviews
- Model:
- LMXS28626S
- |
- SKU:
- 5968400
Customer reviews
Rating 4.3 out of 5 stars with 1611 reviews
(1,611 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the spaciousness and the efficient ice maker of this 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator. Many appreciate the quiet operation and the well-organized freezer drawers, contributing to a positive user experience. However, some users reported issues with the compressor and water filter, impacting the overall reliability. The fingerprint resistant stainless steel is also a frequently mentioned positive feature.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level, Storage space
Rated 5 out of 5 stars
Top Notch Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is large, quiet and has lots of storage in the refrigerated area as well as thev2 drawer freezer.
I would recommend this to a friend - Pros mentioned:Overall performance, Storage space
Rated 5 out of 5 stars
Great experience.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look, the space and special features. Delivery was easy.
I would recommend this to a friend Rated 4 out of 5 stars
Satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with the overall appliance. It looks great and easy to keep clean on the outside. The inside is roomy and arranged so that all sizes of containers; tall, wide or whatever. It’s easy to arrange shelves to your personal desire. Love the location of ice maker. It means more internal room but less ice but enough for a family of four.
I would recommend this to a friend- Pros mentioned:Storage space
Rated 4 out of 5 stars
worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For starters, I love the refrigerator. It's very roomy and very stylish. I do wish I had more spaces for 2-liter bottes inside the fridge and not the doors. I was able to remedy that by removing one of the shelves, and it's fine. Love the notification when the fridge is left opened. love the extra freezer. its' a great fridge. The reason for the 4 stars is the lack of taller shelves, as mentioned above.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Appliance
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator ………………………..,,,,,,,,,,,,,,,,,,,,,
I would recommend this to a friend Rated 4 out of 5 stars
Good Quality Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator met our expectations. We like the two drawer freezer, it enables us to find food that might be covered up by the other type of freezer door. The small footprint for the ice maker, helps leave more room for the other items. I highly recommend this model.to other refrigerator buyers.
I would recommend this to a friendRated 5 out of 5 stars
LG refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered on time and installed in a professional manner. It is well designed. Like the ice maker in the door.
I would recommend this to a friend- Pros mentioned:Storage space
Rated 5 out of 5 stars
MiMi is happy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is so spacious and sleek. The right side door shelves hold so much more than my old refrigerator. I really like having the double freezer as well. It makes it so easy to organize everything. The delivery and install was right on time and I am really happy with this purchase.
I would recommend this to a friend - Cons mentioned:Ice maker performance
Rated 4 out of 5 stars
Ice maker needs to produce faster
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really nice refrigerator. It has adequate freezer and refrigerator space. The only reason it isn’t receiving 5 stars is the ICE Maker. The indoor ice maker is small. The cubes that are produced are small and they aren’t produced quickly enough. The suggestion to store ice in freezer is a good idea accept the maker doesn’t produce it fast enough to make this practical.
I would recommend this to a friend - Pros mentioned:Storage space
Rated 4 out of 5 stars
Great upgrade from our old 'fridge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We like LG appliances - have had good luck with them in the past. This is much larger than our old 'fridge, and that's what we were looking for. Two different sized freezer drawers are nice to have. My only complaints so far are: 1) It doesn't want to connect to wifi/bluetooth. 2) The bottom freezer drawer grinds as you open/close it. Not sure if it was installed incorrectly or if there's a defect. Will need to get service out for a call.
I would recommend this to a friend - Pros mentioned:Size, Storage space
Rated 5 out of 5 stars
GREAT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Big ,fabulous .!!! Many space for everything.!!
I would recommend this to a friend - Cons mentioned:Ice maker performance
Rated 1 out of 5 stars
Best Buy and LG complete failure
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the style of the fridge but after two years it started to have failures. Two months ago the ice maker quit working. Turned out it was the fan blowing cold air up to the ice maker. Found part online and got it working again. Now the entire upper fridge section is not working. Called geek squad to come out and troubleshoot/fix problem. Geek tech did some diagnostics and determined it was a faulty control board. Was given an invioce for estimated cost. Paid the invioce in order to get the control board ordered so we could get the fridge running as soon as possible. Follow up apointment for control board replacement was the next Friday. Friday came, received txt the tech would be arriving between 1 and 5. 6 o’clock no tech. Called geek support and got the run around. Finally was told “tech had family emergency’” and didn’t make it. (No kidding). Ask when to reschedule and earliest date was the following Thursday. Called back the next day to confirm appointment and it was never made. Now being told it is more than two weeks out. Not happy with the LG problem unit and more disappointed with Best Buy and the horrible tech support. Overall zero stars for both LG and Best Buy. And i still have a broken fridge.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. We understand your inquiry regarding your LG LMXS28626S refrigerator and appreciate you sharing the details of your experience. It’s important to us that your fridge works reliably, and we’d like to assist you further.
As a troubleshooting step, please try resetting your refrigerator’s electronics to rule out a temporary control board glitch:
Unplug the refrigerator (or switch off its circuit breaker) for one minute.
After one minute, restore power and allow the fridge to reboot for about five minutes before checking if the upper section cools properly.
https://www.bestbuy.com/site/lg-27-8-cu-ft-4-door-french-door-smart-refrigerator-with-smart-cooling-system-stainless-steel/5968400.p?skuId=5968400
If the cooling issue persists, please send us a private message on social media @LGUSSupport so our team can work with Best Buy Geek Squad on your behalf or explore additional solutions such as verifying replacement part compatibility and scheduling timely service. We appreciate your patience and the opportunity to help get your refrigerator back to optimal performance. —Renzo
- Pros mentioned:Noise level, Storage space
Rated 5 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is better than advertised. It is very quiet. The ice cubes are not large, but cocktail size. The inside is very spacious. One of my better purchases.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
OUR NEW REFRIDGERATOR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOOKS BEAUTIFUL , I HAD A SIDE BY SIDE AND WITH THE FRENCH DOORS WE HAVE SO MUCH ROOM IN THE FRIDGE NOW AND EVERYTHING IS VISIBLE . LOVE THE DEEP DOOR SHELVES FOR QUICK DRINKS AND FREQUENTLY USED CONDIMENTS . THE FREEZER IS ALSO VERY ROOMY AND EASY TO ACCESS . LOVE IT.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had an earlier version of essentially the same refrigerator with which we were very satisfied. We were therefore delighted to be able to get much the same model so easily at Best Buy. The sales person was extremely helpful pointing out differences among the numerous refrigerators we looked at and helped us conclude that this particular model would best serve our needs. We have been very pleased with it in every respect.
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
From refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks good. Good working, more space.it’s look beautiful and sexy.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Our New Fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is beautiful, very easy to use, and even the icemaker makes more ice than we need which is a welcome feature. The icemaker is also easily accessible and a container is provided for excess ice. Love having the 2 freezer drawers on the bottom. This is a very large refrigerator and at this point it is not full. We are getting use to using the two doors and find that things don't get lost in the fridge.
I would recommend this to a friend Rated 5 out of 5 stars
Great fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Lots of space and cools down well. The ice machine works well just keep in mind it’s not a lot of ice. It’s nice and bright and very modular
I would recommend this to a friend- Pros mentioned:Storage space
Rated 5 out of 5 stars
How tall are you?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m 5’0”. I can’t reach the top shelves in the back so will have to lower and play with the configuration. Overall, we like the layout of storage. We often have to open both doors to access what we want. Again, we have to play with the best way to configure the shelving and placement.
I would recommend this to a friend Rated 5 out of 5 stars
Great Refrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice refrigerator. I have had it a little more than a year and it's great. Except for one thing that won't be a problem for most people but I am older and do not have the hand strength to remove the water filter. I have to get someone else to do it. My old refrigerator had the filter at the bottom of the refrigerator and it popped in and out easily. That's my only complaint. The ice dispenser is a bit small so if you are a heavy ice user this might be an issue.
I would recommend this to a friend










































