Customer Ratings & Reviews

This is a nice refrigerator. I have had it a little more than a year and it's great. Except for one thing that won't be a problem for most people but I am older and do not have the hand strength to remove the water filter. I have to get someone else to do it. My old refrigerator had the filter at the bottom of the refrigerator and it popped in and out easily. That's my only complaint. The ice dispenser is a bit small so if you are a heavy ice user this might be an issue.

Nice looking refrigerator, great storage. Love the no fingerprints

The fridge and has nice feature. It has fresh air filter as well as water filter. Ice maker works fine but has a smaller ice storage capacity. The two freezer drawers give up capacity for a selection of frozen food. Outside it has finger print proof stainless finish. We really like the water dispenser that doesn't shoot water on the floor.

Works well and lots of space. Good water and ice maker.

Great fridge. Keeps temperatures cold and made ice quickly. Only things I think that I would change are have the middle drawer be flexible between fridge and freezer, and also have a light for the bottom drawer.

I really like my new fridge, more spacious and less noisy. Is very quiet and does not make any noise as my old fridge.

My salesperson helped me find the refrigerator that was perfect for me. It has tons of room and looks so nice in my kitchen

Excellent value for the money. Awesome size and spacious design. Easy to clean and maintain.

The water filter and ice maker have not been working g since time of purchase. We have had to call Best Buy team to help assist. It has been 2 weeks now, no resolution. Will update review based on results later.

WE ARE VERY HAPPY WITH THIS PRODUCT very quite and more room for storage

I am so disappointed, not completely in the actual Refrigerator, although it was delivered with a deficient right side door. But more so in the complete lack of customer service in responding to the repair. I spent good money on this Refrigerator and it came with a deficient right side door, once you open it, the door flies open until it hits whatever can stop it. In my case, it is a wall next to the Refrigerator. I filed a warranty request and they have NEVER contacted me to actually fix it. What they have done is sent a text through AI with a Youtube on how to fix a Refrigerator door that will not seal, and then on how to fix a door that will not close, Neither of which is my problem. After sending each of those texts, they tell you to file another claim (which I have done multiple times now) and the loop seems to be never-ending. I bought 4 very high dollar appliances from them, which is really not the point, but based on the fact that they do not stand behind their products and offer ZERO help, I will never buy an LG appliance again. For reference, I bought this at the end of November and still zero resolution or actual contact from anyone who might be able to fix the problem. I am pretty sure no one wants a French-door Refrigerator where you have to hold the door open while using the Refrigerator. Which really defeats the purpose. The left side works as intended but the space in the actual Refrigerator is also very small which further complicates the problem, If you want a company that stands by its product, buy anything else. If not, this might be acceptable. i am very disappointed in the LG company.

This is second LG fridge we purchased. Have only had this one about a month but previous one has worked out excellent

It holds so much more than are old fridge. Wish it made ice a little faster.

This refrigerator has a lot of room both in the regular part and the two freezer drawers.

Refrigerator is everything we hoped for. Lots of storage and very sleek looking.

I love my fridge it’s cold and the ice gets really crushed we live our crushed ice also love all the space with the ice maker being in the door..

We have owned this refrigerator for almost two years now. First year was great, then about 16 month in the refrigerator's cool fan went out costing us about $600 is food loss. Best buy only covers a maximum of $300 worth of spoiled food. It's been almost two months since we completed the food spoilage claim form and received nothing from Best Buy so far. Next, the freezer doors were having an issue sealing which caused frost and ice cycles to form within the freezer making opening the doors very difficult. Luckily, we purchased the protection plan but the technicians are not careful when repairing the appliance. I think the first technicians caused the problem with the freezer drawers. Three major repairs within the first two years of ownership, I would encourage anyone reading this to stay way from LG refrigerators especially this model. LG just doesn't make things like they used to. I guess I should have purchased the Samsung. Go figure!

This is the smallest refrigerator I have owned BUT I love the openness of the fridge. Ice maker is small, but it works well. The condiment baskets are small but I purchase a fridge bin to place on the shelf-problem solved. So far, extremely pleased. Recommend highly.

I really like the new LG refrigerator, and have plenty of shelf room and with the LED lighting it's easy to find things. The two drawer design are the freezer compartment makes it easy to organize . The water and ice in the door make it very convenient so you don't have to open your fridge and lose all your cold air.

I love this refrigerator has great design and is extremely well built. Customer service from LG is awesome if you have questions.