Customer Ratings & Reviews
- Model:
- LMXS28626S
- |
- SKU:
- 5968400
Customer reviews
Rating 4.3 out of 5 stars with 1619 reviews
(1,619 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System for its ample storage space and overall performance. Many appreciate its size, quiet operation, and effective temperature control. However, some customers have expressed concerns regarding the ice maker's performance and the door design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance, Storage space
Rated 5 out of 5 stars
Lg Refigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking refrigerator, great storage. Love the no fingerprints
I would recommend this to a friend - Pros mentioned:Overall performance, Storage space
Rated 4 out of 5 stars
Great LG product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is everything we hoped for. Lots of storage and very sleek looking.
I would recommend this to a friend - Pros mentioned:Storage space, Temperature control
Rated 5 out of 5 stars
Love my fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my fridge it’s cold and the ice gets really crushed we live our crushed ice also love all the space with the ice maker being in the door..
I would recommend this to a friend - Pros mentioned:Overall performance, Storage space
Rated 5 out of 5 stars
Solid fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and lots of space. Good water and ice maker.
I would recommend this to a friend - Pros mentioned:Noise level, Storage space
Rated 5 out of 5 stars
LG Frige
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WE ARE VERY HAPPY WITH THIS PRODUCT very quite and more room for storage
I would recommend this to a friend - Pros mentioned:Storage space
Rated 5 out of 5 stars
How tall are you?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m 5’0”. I can’t reach the top shelves in the back so will have to lower and play with the configuration. Overall, we like the layout of storage. We often have to open both doors to access what we want. Again, we have to play with the best way to configure the shelving and placement.
I would recommend this to a friend - Pros mentioned:Storage spaceCons mentioned:Ice maker performance
Rated 5 out of 5 stars
Nice fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It holds so much more than are old fridge. Wish it made ice a little faster.
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Door design
Rated 1 out of 5 stars
No water
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the water dispencer in the door doesn't work.Geek Squad has come out twice, they have thrown in the towel. It super frustating to be treated this way. I am not sure what I'm to do next? plus the fridge is loud the doors swing violently and jars in the door are tossed about. it does keep food cold but the freezers are small and unlit.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, Opermom. We understand your situation regarding the issues with your LG LMXS28626S refrigerator. Let's address each concern:
Water Dispenser Not Working:
Water dispenser issues can stem from several factors. Here's a step you can try:
Check the Control Lock: Ensure the control lock isn't engaged, as this would disable the dispenser. If the locked padlock icon is illuminated, press and hold the lock key for 3 seconds to unlock it. After unlocking, test the dispenser again.
Loud Operation and Door Issues:
Unusual noises and door concerns can be influenced by several factors. Here's a step you can try:
Ensure the Refrigerator is Level: An unleveled refrigerator can cause operational noises and affect door alignment. Use a level to check, and adjust the leveling legs as necessary to ensure the unit stands evenly.
Freezer Size and Lighting:
We understand that the freezer's capacity and lighting might not meet your expectations. The LG LMXS28626S model features two freezer drawers for maximum organization.
LG Refrigerator - Troubleshooting Dispenser Issues - https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-dispenser-issues--20150177934291
However, if you find the space insufficient or the lighting inadequate, please send us a private message on Social Media @LGUSSupport with your contact information and specific concerns. We'll be glad to explore possible solutions or alternative models that better suit your needs.
We appreciate your feedback and are committed to ensuring your satisfaction with our products.
—Renzo
Rated 4 out of 5 stars
LG. Refrigerator
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the new LG refrigerator, and have plenty of shelf room and with the LED lighting it's easy to find things. The two drawer design are the freezer compartment makes it easy to organize . The water and ice in the door make it very convenient so you don't have to open your fridge and lose all your cold air.
I would recommend this to a friend- Pros mentioned:Size, Storage space
Rated 5 out of 5 stars
Bella 2021
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the refrigerator very large, it has a lot of space and very good service in the store.
I would recommend this to a friend Rated 4 out of 5 stars
Love Shopping at Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love shopping at Best Buy. I buy everything there, my microwave, cooking range, computers, printers, etc. I am also a member of Best Buy. I know my refrigerator will last me a long time. Thank you.
I would recommend this to a friendRated 5 out of 5 stars
We Like it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We will like Freezer is divided. we like two Freezer drawer. One for Instant food, one for meet and others.
I would recommend this to a friend- Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Great and Practical Fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this fridge a lot because it is so compact and gets the job done. Looks great with the anti-finger print finish!
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Keeps temperatures cold and made ice quickly. Only things I think that I would change are have the middle drawer be flexible between fridge and freezer, and also have a light for the bottom drawer.
I would recommend this to a friend Rated 3 out of 5 stars
Happy with the delivery, other issues though.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our Refrigerator was delivered on time and they brought it in the house and moved the old one to the garage. After they left we began setting it up and running water through the filter and Ice maker. We ran 6 gallons thru it and could not drink the water. I pulled the refrigerator out and disconnected the metal water line that I paid for from the refrigerator. I tasted the water with the line still connected to water source, It was horrible metal overwhelming metal taste. I removed the line and tasted the water from the source and it was fine. So I purchased a new plastic line and new filter that cost me over $70.00. Everything is great now. I will be contacting Best Buy to reimburse me for the cost. They delivered a new Range with the Refrigerator with a New power cord. While attaching the cord I found a gash that went to the bare wires. Could have been Shocked and worse had I not discovered it.
I would recommend this to a friendRated 5 out of 5 stars
highly recommend!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the style of this fridge is very nice, no finger prints. freezer/fridge space is just enough for a family of 5.
I would recommend this to a friend- Pros mentioned:Storage space
Rated 5 out of 5 stars
Amazing fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am totally in love with our new LG fridge. It's all I had hoped for---very roomy interior and love that the ice maker is a slim model so it doesn't waste any space. Love the middle drawer for things I need to get out of freezer quickly. Very spacious freezer, too. Only had a little less than a. month--but absolutely love it.
I would recommend this to a friend Rated 3 out of 5 stars
Horrible customer service, no real warranty
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so disappointed, not completely in the actual Refrigerator, although it was delivered with a deficient right side door. But more so in the complete lack of customer service in responding to the repair. I spent good money on this Refrigerator and it came with a deficient right side door, once you open it, the door flies open until it hits whatever can stop it. In my case, it is a wall next to the Refrigerator. I filed a warranty request and they have NEVER contacted me to actually fix it. What they have done is sent a text through AI with a Youtube on how to fix a Refrigerator door that will not seal, and then on how to fix a door that will not close, Neither of which is my problem. After sending each of those texts, they tell you to file another claim (which I have done multiple times now) and the loop seems to be never-ending. I bought 4 very high dollar appliances from them, which is really not the point, but based on the fact that they do not stand behind their products and offer ZERO help, I will never buy an LG appliance again. For reference, I bought this at the end of November and still zero resolution or actual contact from anyone who might be able to fix the problem. I am pretty sure no one wants a French-door Refrigerator where you have to hold the door open while using the Refrigerator. Which really defeats the purpose. The left side works as intended but the space in the actual Refrigerator is also very small which further complicates the problem, If you want a company that stands by its product, buy anything else. If not, this might be acceptable. i am very disappointed in the LG company.
No, I would not recommend this to a friendRated 5 out of 5 stars
A gem.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the smallest refrigerator I have owned BUT I love the openness of the fridge. Ice maker is small, but it works well. The condiment baskets are small but I purchase a fridge bin to place on the shelf-problem solved. So far, extremely pleased. Recommend highly.
I would recommend this to a friendRated 5 out of 5 stars
Great fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Lots of space and cools down well. The ice machine works well just keep in mind it’s not a lot of ice. It’s nice and bright and very modular
I would recommend this to a friend










































