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Customer Ratings & Reviews

Your price for this item is $1,899.99
The comparable value price is $3,499.99

Customer reviews

Rating 4.3 out of 5 stars with 1612 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers praise the spaciousness and the efficient ice maker of this 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator. Many appreciate the quiet operation and the well-organized freezer drawers, contributing to a positive user experience. However, some users reported issues with the compressor and water filter, impacting the overall reliability. The fingerprint resistant stainless steel is also a frequently mentioned positive feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,612 reviews
  • Pros mentioned:
    Size, Storage space

    Rated 5 out of 5 stars

    Bella 2021

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the refrigerator very large, it has a lot of space and very good service in the store.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I dont have any issue. It works perfect and give the expected results

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We Like it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We will like Freezer is divided. we like two Freezer drawer. One for Instant food, one for meet and others.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Amazing fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am totally in love with our new LG fridge. It's all I had hoped for---very roomy interior and love that the ice maker is a slim model so it doesn't waste any space. Love the middle drawer for things I need to get out of freezer quickly. Very spacious freezer, too. Only had a little less than a. month--but absolutely love it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Most have.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels very spacious, the two freezer doors are very convenient. Ice maker basket is not that big but very convenient because it is on the door and is not taking space on the fridge.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I found a fridge that dif not have ice in the bottom, only in the door. I do wish there was more room in the freezer, i feel as though i cakt put enough food in the.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great and Practical Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this fridge a lot because it is so compact and gets the job done. Looks great with the anti-finger print finish!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Frenchie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking refrigerator. Have had couple months. My only issue is freezer doors don’t stay open while you are putting items in or out. You have to hold the handle. Otherwise good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Configuration

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with configuration. Crushed and cubed ice maker is the bomb.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Amazing Fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Samsung previously and we lost all cooling wiyhin 5 years. Decided to purchase Lg and so far amazed with features. Totally roomy and no issues for last month. Great looking fridge and grandchildren have easy access to their goodies. Overall a very good fridge from Lg!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Kitchen Fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good…it’s been a great purchase for the family.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG French Door Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy price matched a competitor for this refridgerator. We love the LG fridge, the extra freezer door is well used, everything works perfect on it. Thank you Best Buy for giving us the best price avail plus a gift cert plus rebates for opening a Best Buy CC.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    LG Refrigerator with 2-drawer freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new LG refrigerator. It’s replacing a similar one that only lasted 6.5 years before the ice maker and then the freezer went. Hope this one lasts longer!

    I would recommend this to a friend
  • Pros mentioned:
    Storage space
    Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    Ice maker doesn’t work well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker doesn’t work very well. The ice will melt slightly and then refreeze into a giant chunk. And the bottom freezer drawer doesn’t have a light. It does look nice though and has a lot of space in the fridge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Outstanding refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding refrigerator! The amount of storage space is wonderful. I like the alert that lets you know that the door was not completely closed. The ice maker is great! I like the size of the ice cubes and crushed ice.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Happy with the delivery, other issues though.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Refrigerator was delivered on time and they brought it in the house and moved the old one to the garage. After they left we began setting it up and running water through the filter and Ice maker. We ran 6 gallons thru it and could not drink the water. I pulled the refrigerator out and disconnected the metal water line that I paid for from the refrigerator. I tasted the water with the line still connected to water source, It was horrible metal overwhelming metal taste. I removed the line and tasted the water from the source and it was fine. So I purchased a new plastic line and new filter that cost me over $70.00. Everything is great now. I will be contacting Best Buy to reimburse me for the cost. They delivered a new Range with the Refrigerator with a New power cord. While attaching the cord I found a gash that went to the bare wires. Could have been Shocked and worse had I not discovered it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly recommend!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the style of this fridge is very nice, no finger prints. freezer/fridge space is just enough for a family of 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this to replace my 19 year old French door fridge and I'm so glad I did. I love the 2 freezer drawers rather than the single drawer with a second level slide out - much easier to keep organized. The water/ice dispenser works great. So far I'm loving it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great look and design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG French door refrigerator has a very pleasing look. It is amazing how well the use of space is designed. Our things are more organized now because of the layout. The freezer drawers make finding what you are looking for so much easier than our previous refrigerator. The only minor con we have found is the cold water dispenser doesn't really provide really cold water like our previous 20 plus year old Kenmore. I guess that is part of the price to pay when they make use of every square inch of space for storage.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice Looking, Very Poor Lighting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is a great deal for the price. However, the one major drawback is the interior lighting. With only a single thin strip of lighting to illuminate the entire upper section, the bottom shelves are often dark once items are placed on the top shelf. If I could separate delivery and Best Buy customer service out from the product, I would. Best Buy customer service is atrocious. It took four delivery attempts to finally get this product delivered, and countless phone calls to process a gift card that Best Buy promised me for my “inconveniences.” To this day I’ve received neither. I’m returning the refrigerator and buying from a different retailer. I’d rather pay for an extended warranty than take advantage of the 2 year warrant that comes with my Best Buy membership.

    No, I would not recommend this to a friend