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Customer Ratings & Reviews

Your price for this item is $1,899.99
The comparable value price is $3,499.99

Customer reviews

Rating 4.3 out of 5 stars with 1612 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers praise the spaciousness and the efficient ice maker of this 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator. Many appreciate the quiet operation and the well-organized freezer drawers, contributing to a positive user experience. However, some users reported issues with the compressor and water filter, impacting the overall reliability. The fingerprint resistant stainless steel is also a frequently mentioned positive feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,612 reviews
  • Rated 4 out of 5 stars

    LG quality controll

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In box, delivered with a broken left handle and glass shelf was scratched in4 places. Smaller than my prior LG/Kenmore similar model. Hate the limited configuration of the glass shelves and door storage. Love the smudge free exterior. Love the tiny cubes. Like the double drawer freezer. LOVE Best Buy delivery guys!!!

    I would recommend this to a friend
  • Cons mentioned:
    Door design

    Rated 4 out of 5 stars

    We love this refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a replacement for an existing refrigerator and chose the LG French door model with 4 doors. All in all, we are extremely pleased with the functionality of the refrigerator. One issue however, is the center mullion bar on the left door. Occasionally it fails to return to original position and must be manually corrected.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Compressors are an issue. LG service is not great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a review after one year of use. The refrigerator worked perfectly for about the first 8.5 months. We had a small issue where the icemaker stopped making any ice. They were quick to send a new icemaker and have someone come out to replace as soon as the package arrived. Once installed we were advised to wait 24 hours before use. After 24 hours the icemaker was not making any ice. From here it was all down hill... The freezers went next and the screen above the water / ice dispenser showed an error. After hours on the phone and multiple conversations with LG over a month or so the refrigerator finally quit and we had to demand someone come out to service. Through this process we learned that the compressors on LG refrigerators were less than reliable and they are reluctant to replace a refrigerator. We had a local technician come out to replace the compressor through LG but only after a lot of effort and fighting with LG. If you do decide to purchase an LG refrigerator be sure to get a protection plan through Best Buy because you will probably need it. Best Buy was helpful through this process but LG was reluctant to do very much, really...

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Noise level, Storage space

    Rated 5 out of 5 stars

    Don't Hesitate - this is the one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quiet, solid, and spacious. Ice maker is great too. Perfect purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product, excellent customer service.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product; Excellent customer service, something exactly what i was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good item

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator nice looking in my kitchen and good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG-Ref/Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is everything I expected and then some. It gives me ample room to see EVERYTHING in the refrigerator and there is more organized space in the freezer. I could not be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great looking refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that it has the two separated freezer draws. That makes it so easy to use. I also like the fact that it is easy to see everything and I can find what I am looking for. It is quiet Everyone who comes in my home remarks how beautiful it looks. So far we are pleased with our purchase. The delivery was on time and the guys did a great job removing my old fridge and setting this one up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, just ice maker si a bit too small. Overall product is good and I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very practical and spacious finger print resistant

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Refrigerator looks great in the kitchen.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, the refrigerator looks great in the kitchen and love all the space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a great refrig. I do like the double draw freeze b/c it makes it easier to find what I am looking for. The only problem I have is the ice is in the door, which makes it close faster b/c of the weight.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great fridge - Okay freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space in the fridge. Not really a fan of the two freezers now that I have it. Overall a great fridge/freezer and WOULD recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Storage space

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge. Good amount of space inside. Quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage space

    Rated 4 out of 5 stars

    Love my fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the space and style & freezer is good size!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water filter isn't great and always have to reset the ice

    No, I would not recommend this to a friend
  • Cons mentioned:
    Door design

    Rated 5 out of 5 stars

    Lg

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, just wished it had a light in the bottom drawer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Great quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room, well built, great lighting. Could use a bit more freezer space but functions perfectly

    I would recommend this to a friend
  • Cons mentioned:
    Door design

    Rated 4 out of 5 stars

    Fridge is cooool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fridge with the one exception bei by that the right door doesn’t close easily. I don’t know if it’s a design flaw or my fridge is messed up.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Pretty Good Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size is great but we liked the drink drawer on our last samsung. Everytime you pull the freezer doors the entire fridge moves forward on the wheels.

    I would recommend this to a friend