Customer Ratings & Reviews
- Model:
- LMXS28626S
- |
- SKU:
- 5968400
Customer reviews
Rating 4.3 out of 5 stars with 1612 reviews
(1,612 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the spaciousness and the efficient ice maker of this 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator. Many appreciate the quiet operation and the well-organized freezer drawers, contributing to a positive user experience. However, some users reported issues with the compressor and water filter, impacting the overall reliability. The fingerprint resistant stainless steel is also a frequently mentioned positive feature.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
LG quality controll
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In box, delivered with a broken left handle and glass shelf was scratched in4 places. Smaller than my prior LG/Kenmore similar model. Hate the limited configuration of the glass shelves and door storage. Love the smudge free exterior. Love the tiny cubes. Like the double drawer freezer. LOVE Best Buy delivery guys!!!
I would recommend this to a friend- Cons mentioned:Door design
Rated 4 out of 5 stars
We love this refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a replacement for an existing refrigerator and chose the LG French door model with 4 doors. All in all, we are extremely pleased with the functionality of the refrigerator. One issue however, is the center mullion bar on the left door. Occasionally it fails to return to original position and must be manually corrected.
I would recommend this to a friend Rated 2 out of 5 stars
Compressors are an issue. LG service is not great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a review after one year of use. The refrigerator worked perfectly for about the first 8.5 months. We had a small issue where the icemaker stopped making any ice. They were quick to send a new icemaker and have someone come out to replace as soon as the package arrived. Once installed we were advised to wait 24 hours before use. After 24 hours the icemaker was not making any ice. From here it was all down hill... The freezers went next and the screen above the water / ice dispenser showed an error. After hours on the phone and multiple conversations with LG over a month or so the refrigerator finally quit and we had to demand someone come out to service. Through this process we learned that the compressors on LG refrigerators were less than reliable and they are reluctant to replace a refrigerator. We had a local technician come out to replace the compressor through LG but only after a lot of effort and fighting with LG. If you do decide to purchase an LG refrigerator be sure to get a protection plan through Best Buy because you will probably need it. Best Buy was helpful through this process but LG was reluctant to do very much, really...
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Noise level, Storage space
Rated 5 out of 5 stars
Don't Hesitate - this is the one!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.quiet, solid, and spacious. Ice maker is great too. Perfect purchase.
I would recommend this to a friend Rated 4 out of 5 stars
Great product, excellent customer service.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product; Excellent customer service, something exactly what i was looking for.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Good item
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator nice looking in my kitchen and good
I would recommend this to a friend Rated 5 out of 5 stars
LG-Ref/Freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is everything I expected and then some. It gives me ample room to see EVERYTHING in the refrigerator and there is more organized space in the freezer. I could not be happier.
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Great looking refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fact that it has the two separated freezer draws. That makes it so easy to use. I also like the fact that it is easy to see everything and I can find what I am looking for. It is quiet Everyone who comes in my home remarks how beautiful it looks. So far we are pleased with our purchase. The delivery was on time and the guys did a great job removing my old fridge and setting this one up.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Ice maker performance
Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, just ice maker si a bit too small. Overall product is good and I like it
I would recommend this to a friend Rated 5 out of 5 stars
excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very practical and spacious finger print resistant
I would recommend this to a friend- Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Refrigerator looks great in the kitchen.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, the refrigerator looks great in the kitchen and love all the space.
I would recommend this to a friend Rated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this is a great refrig. I do like the double draw freeze b/c it makes it easier to find what I am looking for. The only problem I have is the ice is in the door, which makes it close faster b/c of the weight.
I would recommend this to a friend- Pros mentioned:Size
Rated 4 out of 5 stars
Great fridge - Okay freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of space in the fridge. Not really a fan of the two freezers now that I have it. Overall a great fridge/freezer and WOULD recommend.
I would recommend this to a friend - Pros mentioned:Noise level, Storage space
Rated 5 out of 5 stars
Better than expected
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge. Good amount of space inside. Quiet.
I would recommend this to a friend - Pros mentioned:Size, Storage space
Rated 4 out of 5 stars
Love my fridge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the space and style & freezer is good size!!!
I would recommend this to a friend Rated 4 out of 5 stars
A little disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water filter isn't great and always have to reset the ice
No, I would not recommend this to a friend- Cons mentioned:Door design
Rated 5 out of 5 stars
Lg
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, just wished it had a light in the bottom drawer.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Ice maker performance
Rated 5 out of 5 stars
Great quality product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of room, well built, great lighting. Could use a bit more freezer space but functions perfectly
I would recommend this to a friend - Cons mentioned:Door design
Rated 4 out of 5 stars
Fridge is cooool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great fridge with the one exception bei by that the right door doesn’t close easily. I don’t know if it’s a design flaw or my fridge is messed up.
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Pretty Good Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Size is great but we liked the drink drawer on our last samsung. Everytime you pull the freezer doors the entire fridge moves forward on the wheels.
I would recommend this to a friend










































