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Customer Ratings & Reviews

Your price for this item is $1,899.99
The comparable value price is $3,499.99

Customer reviews

Rating 4.3 out of 5 stars with 1612 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers praise the spaciousness and the efficient ice maker of this 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator. Many appreciate the quiet operation and the well-organized freezer drawers, contributing to a positive user experience. However, some users reported issues with the compressor and water filter, impacting the overall reliability. The fingerprint resistant stainless steel is also a frequently mentioned positive feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,612 reviews
  • Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was open box and very satisfied the store was extremely helpful and helped load it WOO HOO

    I would recommend this to a friend
  • Cons mentioned:
    Door design

    Rated 5 out of 5 stars

    Upper Quailty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far a wonderful French Door, I love the equal drawers. The doors do not close at the same rate of speed so you have to be very gentle closing the left ice door as it does slam if not held onto. The right door is so light closing I feel it doesnt have a good seal. But does close and stay closed.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge. Not loud like other reviews say.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Excellent fridge and excellent service at Best Buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note that I’ve owned this refrigerator for almost 2 years with no issues. I can say I’m very happy with my purchase. If I was to find 1 thing to complain about is the ice maker clogs up occasionally (rarely) and it’s more likely my kids leaving the fridge open to long

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG 27.8Cu Ft front door refrig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. It is impossible to know how good the unit is until it has been a few years. Operationally, it is very good. Longevity is a question which will not be answered for a while.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Super impressed.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! So impressed with this LG fridge. Really like the 2 drawer freezer. The ice maker works great and makes more than enough ice each day. Very roomy fridge. Easy hook-up to WI-FI and my smart phone. All in all, it is a “10”!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LQ fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family really happy with this purchase. Great inside capacity, the only negative for us is that even with moving selves, not great storage for taller item (think wine bottles) some room for that on the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plenty of storage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I love this fridge. As many people have probably experienced before our old fridge broke so we had to find a new one to purchase. After browsing numerous other options this LG fridge offered the best space and functions for what our family of 5. Plenty of space, drawers, shelves, and you can even monitor functions thru wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity. Nice there is two different ice settings. Love the two frezzer compartments. The app is a nice feature due to having kids who like to leave the door open

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Similar to previous refrigerator It is not as high which is good for me Looks beautiful in kitchen Ice box in side door is tight to open and close Everything works well

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 1 out of 5 stars

    Do not purchase!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently purchased this refrigerator and not one but two were delivered and we’re both defective! The water and ice feature were not working. highly suggest to skip this model. I wasted weeks for a new delivery followed by another defective delivery just to wait another week for a new model. The customer service received was subpar and honestly very disappointing.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with the LG Refrigerator (LMXS28626S) model. We appreciate your honesty and understand how you felt about receiving not one, but two defective units, especially when the water and ice features are key functions.

      If you're still dealing with issues or would like help troubleshooting, you can find support resources for this model here: https://www.lg.com/us/support/product/lg-LMXS28626S.ASTCNA0. If you'd like us to take a closer look at your case or assist further, please feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help. ^Juvy LG

  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. Keeps the food at the perfect temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    scratches easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great fridge good storage looks great, put a magnet on the front and within 24 hours it was scratched up! don't put things on this fridge, 4 year old has scratched it up even more. still doesn't look terrible, just be a little cautious with from stainless coating.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Very happy with this refrigerator.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this product because a family member had a similar LG refrigerator and was very happy with it. After using it for a short while, we are also very happy with it. The 2 drawer freezer was an important piece for us. The French doors are a nice look and provide for plenty of storage space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. It’s so spacious . The water and ice dispenser works beautifully.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Storage space

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and quiet refrigerator. Lots of space inside

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Great refrigerator! Very spacious.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator very well built. Tons of space to store food items as fridge is very deep. Love the double doors and freezer drawers for organizing drinks and misc. items. This fridge also has Wifi built-in but have not used yet. I alway like and gravitate toward buying the LG brand as they make excellent appliances. I'm extremely satisfied with this refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Title for what?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s still early to be giving a review but we do love our new LG frig. The ice maker takes up much less space but still seems adequate in amount it dispenses. The larger door shelves are great & so is the room inside.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    ! Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, easy to keep clean! Does not freeze my vegetables.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 4 out of 5 stars

    Roomy Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has lots of space. The shelves are adjustable and you can configure them to your liking. The only thing that I don't like (which I knew going in) is the lack of ice capacity and the bottom freezer drawer does not have a light. That is why I gave it 4 stars.

    I would recommend this to a friend