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Customer Ratings & Reviews

Your price for this item is $1,899.99
The comparable value price is $3,499.99

Customer reviews

Rating 4.3 out of 5 stars with 1612 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers praise the spaciousness and the efficient ice maker of this 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator. Many appreciate the quiet operation and the well-organized freezer drawers, contributing to a positive user experience. However, some users reported issues with the compressor and water filter, impacting the overall reliability. The fingerprint resistant stainless steel is also a frequently mentioned positive feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,612 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is functioning well and it looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Love this fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! Ample space. Lots of different compartments. And having 2 French door freezer sections makes organizing easier. I like how the ice maker is in the door which saves space in the freezer. Always love LG products!

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Great refrigeeator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of great storage! Love the two freezer drawers - makes the freezer items really easy to organize. Very flexible and easy to change layout for refrigerator. Delivery and installation was quick and easy. Really love the refrigerator and all of the matching appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for our home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is perfect. The middle drawer is perfect for our family. The sleek design fits well in the space. The installation team was professional, knowledgeable, and quick.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    2 problems in 6 months

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So bought this expensive refrigerator and have 2 problems. First one was bottom freezer door producing ice around the seal of the door. We have an extended warranty with best buy so we called they came out. Best buy thought it was a compressor defect and told us to call LG since less than one year and still under LG warranty. We called LG they came out and it was a screw that was not tight enough problem fixed. But taking the time to meet with best buy ..then LG took time for me to wait at home both times..that sucked. For the past several months my ice has a sell to it, not the water...just the ice from the icemaker. We changed the water filter and air filter and used LG ( expensive) made parts. That didnt help. Callled LG twice and the first time I was told get rid of all the ice and put baking soda box in the fridge to absorb the smells. Did it and it didnt work. I have NO onions or garlic in the fridge..yet the ice continues to smell. Called LG today about the problem and I am being told that problem is NOT covered by the warranty ( how convenient) So again I have the best buy warranty and will be calling them. I never had this happen to my previous fridge and in that on I stored everything and never had bad ice taste or smell. It was a Frigidaire. I have LG washers and dryers and they work great, but because the way LG is responding with this...I will not be buying any LG product in the future. I also own TWO 55" LG TVs and you should look at WiFi connection problems with there TVs. Google it and you will see. Best buy came and fixed BOTH of them as well. Avoid LG products

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Very nice upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a great refrigerator. The double freezer doors make it easier to get at things versus one deep freezer. The crispers are nicely sized, and the deli tray at the bottom of the refrigerator section makes it easy to store and find items. Smaller door trays on the ice maker side are good for condiment or soda can storage. This was purchased at an outlet store, came through with damage not present at the store. Best Buy was fantastic in taking care of the transit damage.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Lg fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the new fridge , the only complaint is the ice maker doesn’t make ice as fast or as much as we hoped We originally wanted the double ice maker fridge but they where out of stock and we needed on now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicest refrigerator we have ever purchased. Storage space is amazing. Top-notch quality! Delivery personnel was polite and very productive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage space

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really does the job very well. Great ice cube maker, lots of space.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Sleek fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a huge refrigerator that offers excellent storage. Its water with option of crushed or regular ice. And it is great looking fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    New fridge review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving all the extra space I have now! Am really liking the shelf that slides back for those taller items like jugs of tea, liter soda bottles, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! Amazing product well recommended. You will extremely love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! This fridge was exactly what I've been looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge review- my Best Buy experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is a great one! Has sufficient space for everything!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It was worth the wait.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LGE refrigerator is great. It took almost two months to get BestBuy to deliver it with installers that knew how to get the refig in to the house with out dismantling the LGE refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is nicely laid out to fit just about anything we have to put in it. Except for a butter dish compartment! Great ice maker and water dispenser. We got it on sale and the installation crew did a great job getting it into the house without having to take the front door off. Excellent fridge, excellent installation crew!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very spacious, easy to clean

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious, bright light. We love the two drawers for the freezer, it really helps with organization and eliminates the need to dig around for freezer items. This fridge really maximizes the space and has tons of options for organization.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator/freezer is great. So much space for food and frozen items. Ice maker is great and water dispenser works great.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it, so I'm a happy camper. Bit of a large fit, but you can remove the doors & drawers with a bit of tlc....if you need to get it through annoyingly tiny house doors. Water does shoot out like a jet stream...but still good though

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice and I got like i excepted and work perfectly

    I would recommend this to a friend