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Customer Ratings & Reviews

Your price for this item is $1,899.99
The comparable value price is $3,499.99

Customer reviews

Rating 4.3 out of 5 stars with 1613 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers praise the spaciousness and the efficient ice maker of this 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator. Many appreciate the quiet operation and the well-organized freezer drawers, contributing to a positive user experience. However, some users reported issues with the compressor and water filter, impacting the overall reliability. The fingerprint resistant stainless steel is also a frequently mentioned positive feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,613 reviews
  • Rated 3 out of 5 stars

    Very small ice bin, but good refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, but has a very small ice bin. We returned for the single drawer model with dual ice-maker, one in the door and one in the freezer drawer. I would only recommend this refrigerator if large quantities of ice is not important to you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Must have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fridge, we named him Bubba. He works well no problems here.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    lg-27.8.cu.4-door smart refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plenty of space and easy to get at the food etc.very happy

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Big Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been keeping every thing cold just like it should. Only issue has been instalation of the water filter it has to click several times to instal all the way. water was coming out tasting bad until I googled the problem.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Smart refrigerator 5 stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this modern refrigerator, it freezes well, it is spacious and it graduates, it is a smart one, it works perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 4 out of 5 stars

    Good value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space. Easy to organize food. Only negative, you have to open both top doors to access the snack drawer.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Need better installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our refrigerator. However the installer didn’t tighten the water connection to the ice maker. Leaked through our wall. Leaked in basement and damaged our hardwood floor behind refrigerator. Your installers need to check these things.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    2 yrs out and still going strong!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this refrigerator for 2 years now. Not a single problem. If anything it gets TOO cold! - then I just readjust the thermostat. Seriously love this thing...only wish it had a light for the bottom drawer - but if that's the only hang up...then buy this fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Needed it and found it quickly!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. My wife and I love the extra freezer area and the size is perfect. I always enjoy working with Best Buy and the delivery people from Geek Squad. Very professional!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best decision…

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best fridge that we have so far. Way, way, better than what we had!!! It is PERFECT!!! Thanks Best Buy!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy won't stand behind this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recieved frigde and it works great. However, the left door is missing a stopper and Best Buy WILL NOT fix it. They are telling me I need to go back the manufacturer! Worst part is, I pay for the (not so) Total Tech Program with is pretty much worthless these days. So $2000 investment and Best Buy won't stand behind it. Hey, Best Buy, that's a great way to lose market Share! I recommend the item, just go buy it somewhere else.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    We like it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like our new LG fridge and freezer. The ice/water in door is slim on the inside of the fridge door, making for a nice roomy fridge area. The 2 freezer doors make it much easier to keep the frozen foods organized.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my refrigerator! So much space I don't know what to fo with it all.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Roomy fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room for a large family. Easy to keep clean. Convenient storage drawers to keep items separated.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 2 out of 5 stars

    Good looking fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement fridge of the same model, the first one was only 1 year old when it went out, but thankfully we got a replacement plan. They were unable to find someone in my area to fix it therefore they gave me a replacement. But as far as looks, this is a beautiful fridge and runs very quietly. The only reason i wouldn’t recommend it is that it went out only 1 year after purchase.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thanks for sharing your feedback. We take our consumer feedback into consideration for research, design, and growth opportunities. I will be happy to pass along this information to our Design Team. Please feel free to reconnect with us directly should you have any other questions or concerns via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets all my needs. It looks good, preforms good. What more could I want. I got it on sale for $1000 off.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Awesome refrigerator!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator. Love all the storage and the double freezer. Looks great in our new house! The only negative thing is that it doesn't produce a ton of ice, so if you're planning on hosting people then you'll need to grab a bag of ice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    convenience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look. Love separate storage areas. Plenty of ways to rearrange shelves. Ice cubes a smaller than my last refrigerator, but fit small glasses much better.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While shopping for a new fridge, we came across this on sale. Features are great, storage is plenty,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Refrigerator LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. The refrigerator was very good

    I would recommend this to a friend