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Customer Ratings & Reviews

Your price for this item is $1,899.99
The comparable value price is $3,499.99

Customer reviews

Rating 4.3 out of 5 stars with 1613 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers praise the spaciousness and the efficient ice maker of this 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator. Many appreciate the quiet operation and the well-organized freezer drawers, contributing to a positive user experience. However, some users reported issues with the compressor and water filter, impacting the overall reliability. The fingerprint resistant stainless steel is also a frequently mentioned positive feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,613 reviews
  • Rated 5 out of 5 stars

    Perfect for what I need.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a terrific refrigerator. I love everything about it. The ice maker works well in the door. Everything about it has been improved from my previous LG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. This was for my garage. Wish it was in my kitchen. I really like the two separate freezer drawers. Easier to search thru shallow drawers than one big drawer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was fantastic, delivery was Professional and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomy Organization

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to have two freezer drawers with compartments. You don't have to dig around to find items, and there's easy access for items you use most often.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Above average but not perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Samsung before this LG and it was great except the compressor was very loud. The compressor on the LG is much more quiet. However it runs more often then the Samsung and has a slight high pitched sound. However I still prefer the LG. Otherwise I like the LG feature set it’s just as good as the Samsung. The one thing that is odd is on the second drawer there is no light. Also the button for the ice and water feels cheap. Overall I really like it an plan on keeping it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Water Dispenser Doesn't Work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water dispenser did not work on the initial one they tried to install. Best Buy sent a new one of the same model and the water dispenser did not work on that one. I changed my order to a different brand name and model and the water dispenser worked fine. This model of fridge's water dispensers have had multiple problems according to the delivery driver.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with the LG Refrigerator (LMXS28626S) model. We understand your concern about receiving two units with the same issue—especially when it’s something as essential as the water dispenser. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. For future reference, you may visit https://www.lg.com/us/support/help-library/lg-refrigerator-ice-maker-and-water-dispenser-troubleshooting--1337884416316.



      If you’re open to giving us another chance, please send us a private message on social media @LGUSSupport, and we’d be happy to check on your case further. We can look into whether there are any known issues with the water dispenser on that model or escalate your concerns to our team to ensure you're taken care of. ^Juvy LG

  • Rated 4 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an LG before and the compressor died within 2 years. I was told they changed the cooling method and that solved the issue. The only issue we've had was ice became stuck in the chute once and froze. We had to chop it out. Other than that the refrigerator h worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is lovely. Very large inside which is what I wanted for a family of 6. Ice and water works well. Fantastic fridge only had it a month though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I would definitely recommend it to my friends and colleagues. The price was also very reasonable and purchasing was very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My refrigerator has so much room!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase of my refrigerator was easy from start to finish. The sales person was courteous and knowledgeable about the product. And it is exactly what I was looking for!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Tons of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a side by side. Feels like there is so much more room even though it is almost exactly the same. Love the slide out double freezer, you can actually see what you have.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Our fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded our expectations as to the looks and function

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought last month still good no complaints Recommended

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    So far love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much room and love the extra drawer in the freezer. I was going to buy the one with one drawer but it was out of stock. So glad I got this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New home New things

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this for 3 weeks now. Love the space. Would definitely recommend this refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this fridge on a Memorial Day weekend sale. The ice dump is very quiet which is bette than the Samsung this unit replaced. Overall a great refrigerator for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious. Only con as of now is that both doors have to be opened to fully access the crisper drawers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Don't spend 800 on craft ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the same fridge as the higher models that cost much more. Don't bother with the higher models. This is the perfect mid tier LG fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Love our new refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new fridge. Great use of space and we have so much more room even though it’s the same CF we had.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    The perfect fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge, is very spacious and Love the Look.

    I would recommend this to a friend