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Customer Ratings & Reviews

Your price for this item is $1,899.99
The comparable value price is $3,499.99

Customer reviews

Rating 4.3 out of 5 stars with 1613 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers praise the spaciousness and the efficient ice maker of this 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator. Many appreciate the quiet operation and the well-organized freezer drawers, contributing to a positive user experience. However, some users reported issues with the compressor and water filter, impacting the overall reliability. The fingerprint resistant stainless steel is also a frequently mentioned positive feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,613 reviews
  • Pros mentioned:
    Storage space

    Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is great. It is much larger inside than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this fridge as an upgrade from my old one. And so far so very good! The ice tray in the freezer plus the automatic ice machine is the kicker.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect size

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is excellent! Takes the same space as my 23 cubic feet frigidare but I got 5 cubic feet of space extra. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great refrigerator all around!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our second LG refrigerator, the two drawer freezer optimizes the ease of use and organization for every day needs. Runs quieter than earlier models.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Extremely satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product and got it installed approx 10 days ago. I have been extremely satisfied with the refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this refrigerator to replace an existing unit. Fit perfectly in the allotted space. Has nice features and ease to manage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    We LOVE our fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our fridge! After a LOT of research this one was the best option and we understand why! :)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with the purchase I have had the refrigerator for about a month now and have had no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is very well designed. I love the print proof stainless steel which helps with fingerprints from little ones. The two pull out drawers are a great feature. It is nice to have an extra area to store ice for drinks. I also like the deep shelves for storing larger items. As a I previous owner of LG appliances, I did not hesitate buying my LG package for my newly remodeled kitchen. Best Buy offered a great promotion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love this fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this fridge twice. We lived at another residents and moved. We knew we wanted the same fridge so we bought it again. Awesome spacious fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    LG Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good fridge and does the job that we bought it for

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Angel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator it makes plenty of ice and roomy for all my groceries.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received unit with an inoperable water dispenser. Now I have to have a warranty repair. One of the freezer drawers has a light and the other doesn't, which makes no sense. Also, the ice cubes freeze together so it wont dispense ice until you manually brake them apart.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Jonathan. Thanks for sharing your feedback with us. We understand your concern about receiving your LG Refrigerator (LMXS28626S) model with a non-working water dispenser and concerns about the ice and lighting. We really aim to provide reliable, high-quality products that meet our customers' needs. For the dispenser, kindly double-check if the water line is connected properly and that the water supply is on. If you need more help, feel free to check out this link: https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-dispenser-issues--20150177934291. If you're noticing ice cubes clumping together, try setting your freezer temperature to 0°F (-18°C) and using the Ice Plus feature to keep things nice and dry. As for the lighting in the freezer drawer, some models only have lights in the top drawer for better efficiency. If you need any more help, just shoot us a message on social media @LGUSSupport, and we’d love to help you find some solutions. ^Juvy LG

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Good refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job at keeping things cold and organized. Sometimes the left door slams because it’s heavy due to the ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This frig is going great so far. I esp. Like the ice maker and try are located where they are.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Super quiet, extra ice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Samsung that was very good but noisey. This unit is super quiet and with a house full of athletes love the extra drawer to put ice in from bin.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and features. This fridge is great for the price. Only thing I need to figure out is how to make ice in the extra storage bin.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    used refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace whole ice maker mechanism. freezer drawer out of level

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Lisa. Thank you for sharing your experience with your LG LMXS28626S refrigerator. We appreciate your feedback and know how important it is for the ice maker and freezer drawer to function properly.

      For the freezer drawer, one helpful step is to check that the drawer rails are fully engaged and free of debris. If the drawer is out of level, adjusting the front leveling legs can help balance the unit so the drawer slides evenly. Regarding the ice maker, you may visit this link for more information: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice--1400773605181. If you’d like us to assist further, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can help directly. ^Juvy LG

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    LG Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large and nice looking fridge with easily adjustable shelving. Beep reminder when door left open is a nice feature.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    To spend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a nice refrigerator the price is too high I like

    I would recommend this to a friend