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Customer Ratings & Reviews

Your price for this item is $1,899.99
The comparable value price is $3,499.99

Customer reviews

Rating 4.3 out of 5 stars with 1613 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers praise the spaciousness and the efficient ice maker of this 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator. Many appreciate the quiet operation and the well-organized freezer drawers, contributing to a positive user experience. However, some users reported issues with the compressor and water filter, impacting the overall reliability. The fingerprint resistant stainless steel is also a frequently mentioned positive feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,613 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice refrigerator I have only had it for a week.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were nice and efficient. For the week I have had the refrigerator we have not experienced any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LOVE IT!! LG is the BEST!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT! So big! Outstanding storage! Looks amazing in our new kitchen!! Excellent price too!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fantastic Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am seriously enjoying my fridge and all of the features. It's spacious and beautiful.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Loveit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a problem with the ice maker,but a technician was sent to fix it right away. Working now

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    psh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. The fridge works great and has a great space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I love our new refrigerator. Having the two freezer draws are great for organizing our foods. glad we bought this

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased this product and had it delivered . Great service and no issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator part spacious. Freezer even though 2 drawers it holds less than my previous freezer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lg makes great appliances and this is refrigerator is no exception.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total LOVE it.. Wonderful to see everything without having to move stuff

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent upright refrigerator freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously owned Kenmore Elite Refrigerator Freezers which are top of the line. This LG Brand compares equally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it. Great LG product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price , delivery guys awesome. Very nice fridge. Ice maker and wifi my best features.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    I like it ,it very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator has a very nice design and maintains a suitable temperature for all of my food.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fidgerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used it for six months and loved it! Really happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    TimothyR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after checking out the floor model which is what we were told we would be getting we decided to go for this deal...the floor model had no dents or scratches, yes we were told out of the box, but ask specifically about if we would be getting the floor model...salesman said yes because that was what they had. Well either the delivery guys banged and scratched our unit up like crazy which is hard to believe because it was wrapped in bubble wrap and they seemed very careful at their job. So I can only assume that best buy decided to send us this dented and scratched up unit since they knew we could not send it back being "out of the box"...fortunately the unit is working fine...just angers me that what we were told we would be getting which was in perfect shape...is not what we got...use caution when dealing with best buy.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Thank you for reaching us. We're truly sorry to hear about your disappointing experience with the delivery of your LG product. It's unfortunate that the unit arrived with dents and scratches, especially after being assured that you would receive the floor model in perfect condition. We understand your frustration and we sincerely apologize for any inconvenience this may have caused you. Your feedback is important to us and we will address this issue with Best Buy to prevent similar situations in the future. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    We are very happy with our new LG refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new LG refrigerator has met and exceeded our expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price, timely and friendly delivery service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Love the dual freezer drawers. No issues yet. Installation was amazing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice equipment, easy to use, hook up for ice machine

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Spacious

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious! The freezer has good size too, totally recomendable!

    I would recommend this to a friend