Customer Ratings & Reviews
- Model:
- LMXS28626S
- SKU:
- 5968400
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the spaciousness and the efficient ice maker of this 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator. Many appreciate the quiet operation and the well-organized freezer drawers, contributing to a positive user experience. However, some users reported issues with the compressor and water filter, impacting the overall reliability. The fingerprint resistant stainless steel is also a frequently mentioned positive feature.
This summary was generated by AI based on customer reviews.
Very nice french door fridge with freezer door!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The french doors are nice, but the selling point for me is the middle freezer drawer. Perfect for accessing things quick without disturbing the deep freeze items.
I would recommend this to a friendDisappointed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in Feb 2023. August 2024.Compressor gone
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Asfe. Thank you for reaching out and sharing your experience with us. We understand your concern about encountering a compressor issue with your LG Refrigerator (LMXS28626S) model, especially considering it's a recent purchase. We strive to offer reliable, durable, top-notch products that exceed our customer's needs and expectations. To fix this, we suggest you check if your unit is still under warranty, as compressor problems are usually covered during this time. Also, make sure to check the temperature settings and ensure that the refrigerator doors are closing properly, as these things can affect how well the compressor works. For further assistance and to arrange a repair if needed, please send us a private message on social media @LGUSSupport. We're ready to help and ensure your refrigerator is back in top working condition. We appreciate your patience as we work to resolve this for you. ^Juvy
Easy to organize items!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far we are pleased with our LG Refrigerator. We hope it will last us a long time . Our Kitchen Aid had several new parts from the very beginning and after 7 years we were not going to put any more money into it!
I would recommend this to a friendmy new thing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the first few days it did not make ice. finally it began to work. we like the new fridge. our previous lg fridge could adjust the shelves much easier. but we will adjust to that.
I would recommend this to a friendSatisfied customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professional installers. They were fast and careful. At the moment we're very happy with the new purchase.
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This time was alot better box wasn't broken. Very professional
I would recommend this to a friendGood design
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really like the interior design of this refrigerator. It is nice that a bunch of space is not taken up by the ice maker.
I would recommend this to a friendSatisfied Customer So Far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply amazing and no issues so far. maybe it is too early but satisfied with LG quality. Wish the third could be adjusted to both freezer and refrigerator. But we didn't research upfront and went and bought with assumption.
I would recommend this to a friendLG Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the storage in the top and bottom areas. The ice and water dispenser is easily accessible and doesnt spill the crushed ice. I like having the wifi feature on it.
I would recommend this to a friendLG refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think your delivery system sucks and I should not have had to got to the store to have my refrigerator scheduled for delivery 4-5 times it keeper getting cancelled also the LG refrigerator sucks it broke down with in a couple of months after buying it and couldn’t get a new one delivered uno the end of December if than so traded it in on a GE and have continuous delivery problems
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Terry. Thank you for sharing your experience with the LG Refrigerator (LMXS28626S) model. We understand your concern about the delivery schedules that are repeatedly canceled. We strive to provide excellent services and ensure a smooth and seamless experience. If you're open to it, we’d love to help you troubleshoot any lingering issues with your new GE appliance or assist you in any other way.
Please feel free to send us a private message on social media @LGUSSupport if you have any questions or need further assistance. We appreciate your feedback and are here to support you. ^Juvy
- Cons mentioned:Door design, Ice maker performance
Disappointed by this refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One door closes fast, loud and uncontrollable while the other door requires too much effort to close. The drawer inside will not open without opening both doors first. Ice makers constantly gets stuck and won’t put out ice without opening the refrigerator, go inside and shake the ice maker.
No, I would not recommend this to a friend LG French door
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As sad as it was that I had to replace a 3000 dollar Samsung after 8 years. The size is about the same as the old one I replaced but seems to be built better.
I would recommend this to a friendLisa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the new fridge! The only thing is the water tastes like plastic because its still new
I would recommend this to a friendLove my refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator! Best I’ve ever had. Reliable product at a great price Wonderful customer service
I would recommend this to a friendWell designed refrigerator.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good buy on a slightly damaged model. This model is well designed with selective cooling zones. Lots of innovative features.
I would recommend this to a friendAlex
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product and very good attitude and great customer service
I would recommend this to a friendExcellent
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent shopping experience ,staff very helpful.
I would recommend this to a friendRefrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELLENT, product, excellent service, excellent costumer service
I would recommend this to a friendBest Features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this refrigerator for about 6 months. It is, hands down, the very best refrigerator I have ever had. Amazing features and I can’t say enough about how amazing it is to have your produce bins at eye level. LOVE IT!!!
I would recommend this to a friend## Subject: Extreme Dissatisfaction with Appliance
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dear Pacific Sales, I am writing to express my extreme dissatisfaction with the handling of my recent appliance order and subsequent delivery. **Issues Encountered:** * **Unfulfilled Order:** My order, placed three weeks ago, was scheduled for delivery on Saturday, January 8th. However, upon confirming the delivery a week prior, I was informed the day before that one of the crucial items, the hood, would not be shipped. This caused significant inconvenience and disruption to my ongoing project. * **Failed Appliance Removal:** Despite paying for the removal of my existing refrigerator, the delivery team refused to take it. This unexpected refusal resulted in additional hassle and expense on my end. * **Incomplete Delivery:** The delivery team initially forgot to include the cooktop and only returned with it after an hour and a half. Furthermore, upon closer inspection, I discovered that the ice machine hoses for the refrigerator was incorrect and these boxes were open prior to delivery. * **Overall Inconvenience:** This series of errors and oversights has caused significant delays and disruptions to my rental property remodel, creating unnecessary stress and inconvenience. **Desired Resolution:** I am extremely disappointed
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Denee. Thank you for sharing your feedback regarding your recent appliance order and delivery of your LG Refrigerator (LMXS28626S) model. We understand how important excellent and reliable delivery is. We strive to provide exceptional service, exceeding our customers' needs and expectations. We recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. If you need more help, you can reach out to us on social media @LGUSSupport. ^Juvy