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Customer Ratings & Reviews

Your price for this item is $1,899.99
The comparable value price is $3,499.99

Customer reviews

Rating 4.3 out of 5 stars with 1613 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers praise the spaciousness and the efficient ice maker of this 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator. Many appreciate the quiet operation and the well-organized freezer drawers, contributing to a positive user experience. However, some users reported issues with the compressor and water filter, impacting the overall reliability. The fingerprint resistant stainless steel is also a frequently mentioned positive feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,613 reviews
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Have to make sure you push the door hard enough when closing. Stays open a lot but will beep and alert you. Overall great fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased at a great price with Memorial Day savings, tax free weekend & LG bundle deal for bundling with other LG appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really nicely organized, Including the door shelves. Tiny complaint: It makes very small ice cubes which melt quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We appreciated the delivery to arrive earlier than scheduled.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    George t

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of interior is not as good as the same model we had before. Ice and water dispenser are inconvient and awkward. Would not buy this model again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice fridge, not much space inside and just not worth the money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Referigartor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very pleased with purchase&consultation agent

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Best Buy screw up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is fine. It is NOT the one we ordered and the Danbury Best Buy store will not fix their mistake. We had the worst customer experience with their customer experience manager. We’ve used Best Buy for years and have never had such a terrible experience

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. We appreciate you letting us know about your experience with the LG Refrigerator (LMXS28626S) model. Learning about the disappointment of the mix-up with your order and the subsequent difficulties you encountered with our customer experience is concerning. We understand how frustrating expectations can be when unmet, especially after being a loyal customer for years. Please know we strive to provide excellent service and ensure our customers have a seamless and hassle-free experience. Please reach out to us on social media @LGUSSupport so we can help you further. We look forward to assisting you and regaining your trust in our service. ^Juvy LG

  • Rated 5 out of 5 stars

    Attractive and Functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful appliance with easy access. Installation services excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KitchenAid - the way to go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Exceeded our expectations all around - love the special deli drawer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great shopping experience! Sad I could not get the item sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I would highly recommend this to anyone looking for a new refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We are enjoying the new kitchen appliances

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of the new LG appliances was seamless. We are really enjoying the new refrigerator, range, and microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This product is Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good. Only missing part is to convert middle door accordingly to you need. Freezer vs Fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our purchase and set up went extremely easy. We are very satisfied in getting this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met all expectations, delivery was prompt and professional

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Icemaker, not friendly

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer ice dispenser freezes up and you have to break up the ice to get it working again

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is cheap matter. We are scared that it will bark. ALL inside is are not good quality.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator. It has everything needed and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge. Ice cubes could be bigger. Miss the storage for butter, but not a big deal.

    I would recommend this to a friend