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Customer Ratings & Reviews

Your price for this item is $1,899.99
The comparable value price is $3,499.99

Customer reviews

Rating 4.3 out of 5 stars with 1613 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers praise the spaciousness and the efficient ice maker of this 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator. Many appreciate the quiet operation and the well-organized freezer drawers, contributing to a positive user experience. However, some users reported issues with the compressor and water filter, impacting the overall reliability. The fingerprint resistant stainless steel is also a frequently mentioned positive feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,613 reviews
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Snd nice item is easy use and easy to install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Delivery and install went without a hitch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance, quality made, fit and finish great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect refrigerator!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and stylish refrigerator. Has a perfect look and a lot of options. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and sales man was great I would recommend shopping there in person

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We are happy with the refrigerator and stove.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not installed the dishwasher and micro yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    specious and well designed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    liked the spill proof interior and everything of this refrigerator. Scratch proof body would be a nice addition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits for our needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits for our needs. Good to have the notification sound if the door is open for long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome features for the money. Exchanged a samsung for this was as the Samsung had several issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fridge I ever had! It’s so clean and elegant!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase. My kitchen looks gorgeous with this new refrigerator .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing products , price. It’s good , quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, me and my wife loves it and still looks bnew after 2years.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy at all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received different item after they change the delivery date 3 times,I went to the and spoke to store manager she were so rude and said that nothing she can do about that

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, HiraA. Thank you for sharing your experience with us. We understand your inquiry regarding receiving a different item than the LMXS28626S refrigerator you ordered and the issues you've encountered with delivery and in-store assistance. Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions.
      https://www.bestbuy.com/site/lg-27-8-cu-ft-4-door-french-door-smart-refrigerator-with-smart-cooling-system-stainless-steel/5968400.p?skuId=5968400
      We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    lg 4door delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the fridge was delivered in time and shape and was installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Quality workmanship and service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife this lg refrigerator It’s very nice and over all I will buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for sister.. she loves this fridge... lots of room and features!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Replaced 2 times waiting on a 3rd

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought original less than a month ago and waiting on a third new one to be delivered due to the water not dispensing but making ice. Prettt sad a brand new fridge doesnt work two times in a row. Guess I will find out if third times a charm.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Ally. Thank you for sharing your experience with us. We understand your concern about receiving an LG Refrigerator (LMXS28626S) model that isn’t working properly, especially after multiple attempts to resolve the issue. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.

      As a troubleshooting step, we recommend checking the water line connection to ensure it's fully secured and not kinked, which could potentially affect the water flow. For more help, you may visit https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-dispenser-issues--20150177934291. However, we understand that you’ve already received multiple units, so we’d like to ensure this gets fully resolved for you.

      Please send us a private message on social media @LGUSSupport, and our team will be happy to investigate the situation further and explore possible solutions. We’re confident we can get this sorted for you once and for all. ^Juvy LG

  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge. Great freezer compartments and layout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would reccommend this refrigerator to a friend. great job lg

    I would recommend this to a friend