Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $2,299.99
Clearance
The comparable value price is $3,699.99

Customer reviews

Rating 4.5 out of 5 stars with 703 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the ample space, innovative InstaView Door-in-Door feature, and efficient ice maker of the 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with InstaView. Many appreciate the quiet operation and sleek design, along with the ease of use and large capacity. However, some customers have reported issues with the compressor and door alignment. Concerns regarding the refrigerator's long-term reliability and price point have also been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 703 reviews
  • Rated 4 out of 5 stars

    InstaView Review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has my full attention due to the very modern appearance. Unfortunately, the freezer drawers does not allow for as much storage as your traditional freezer. This product is advertised as fingerprint resistant and this is not accurate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    teacher

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very nice refridge. I love the little door to grab quick drinks! Only problem is the water through the dispenser tastes like cooper so cannot drink and we are water drinkers. the water taste fine throughout the home.

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 1 out of 5 stars

    Not happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this refrigerator for 1 year and 1 month and the ice maker went out. Called LG customer service and guess what the ice maker has a 1 year warranty. Also the instaview door does not seal tight and if your not careful closing it opens back up.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thanks for sharing your experience with us. We understand that your LG Refrigerator (LMXS28596D) model's ice maker stopped working and that you are having an issue with the InstaView door not sealing properly. For the ice maker, a troubleshooting step you can take is to check if the ice maker's shut-off arm is in the down position. If it is in the "up" or "Off" position, it will prevent the ice maker from producing ice. Make sure the arm is fully lowered. For the InstaView door, please inspect the gasket for any tears or debris that might be preventing a tight seal. For more information, visit https://www.youtube.com/watch?v=znw18hJ2874. If you’d like us to assist further or take a closer look, feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy LG

  • Rated 5 out of 5 stars

    Love my refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may sound silly, but I love my new refrigerator. It is so efficient and not to mention "pretty"! Would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adulting Can be Cool

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This appliance has not only elevated our kitchen but exceeded our expectations and household needs. See, adulting can be cool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solid fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice fridge. We like the instaview door more than we thought we would. Ice and water features are nice. Would love the craft ice but didn't come in our size. Overall, very happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is very attractive looking. The only thing we didn’t like is the water from the fridge had bacteria floating even after we flushed 5 gallons of water from it. Not sure if it was a fridge issue or a water issue from our house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Conveniency

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the refrigerator convenience of opening up. The two French doors is top freezers at the bottom. Very convenient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge as expected

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I give the unit 4 stars. All is working as expected. Even though it has the same cubic foot listing as other refrigerators, the freezer is not as large as similar fridges (even counting the 2 drawers).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Has nice features.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to save a little because it was unboxed and got a couple of upgrades. LG comes well recommended so I'm pretty happy. Was told the upper drawer could be either for drinks or could be used for freezing, but I think that's wrong so a little disappointed about that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good with this appliance. only 4 stars because in 3 weeks use the part you press with your cup to release water seems to look scratched on the edge already. and for such a frequent use part i don’t understand why its not more durable. but its a minor cosmetic issue

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it is supposed to.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator. The extra freezer drawer makes organizing the freezer much easier and avoids things getting stuck and lost at the bottom. It would be nice if the drawers on the glass snack compartment were adjustable as they are too short to keep tall pitchers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent refrigerator/freezer

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We sold our previous LG refrigerator because it was not smudge resistant. This is a really great refrigerator. Be careful about overload the freezer drawers, as an item that falls behind the drawer can be difficult to retrieve!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AAAA Frig!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's like having a Movie Star in the House! Best Refrigerator ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent replacement for my previous refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator replaced my previous LG refrigerator. Its features are similar. Yet, it did have some positive additional features. I only have had the refrigerator for a short period of time, and, so far, I am very happy with the new refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Wife LOVES it !

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has very nice features and I really like the roomy interior with the icemaker being tucked into the door. I already like this fridge so much more than I ever liked the Samsung we had before.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I liked the look of the French Door Refrigerator. I'm not to happy with it over all now. When it was delivered and set up it was making a sound, the fan hitting something. The delivery men couldnt figure it out so they called in and had given me an option to have it replaced. So I said yes. One delivery man knew what it was and checked it out. Thought he fixed it so I kept the first one. Well the noise still exists. I put in a service call and the man on the phone said did I do all the test such as turning it off. Of course not so I said goodbye and thanks for nothing. I did read reviews that LG Refrigerators are not good. I may be proof but overall its ok.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is perfect. Couldn’t ask for a better fridge. We had the ice machine go out in our old fridge and replaced it with this and now are actually wasting less food because we can find everything in it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchase of Fridge

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase and they way they were so helpful when I had a price match. Service at the Porter Ranch location was awesome and delivery was timely and friendly. Very helpful and resourceful. First class.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. I am still getting used to it. But I enjoy the insta door for the access to our daily items. I am enjoying LG products, I purchased other LG products.

    I would recommend this to a friend