Customer Ratings & Reviews
- Model:
- LMXS28596S
- |
- SKU:
- 6328450
Customer reviews
Rating 4.5 out of 5 stars with 703 reviews
(703 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the ample space, innovative InstaView Door-in-Door feature, and efficient ice maker of the 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with InstaView. Many appreciate the quiet operation and sleek design, along with the ease of use and large capacity. However, some customers have reported issues with the compressor and door alignment. Concerns regarding the refrigerator's long-term reliability and price point have also been noted.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Ice maker disappointment
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No ice. The ice maker, for the first two days, kept on making a sound like "clank" but no ice to be seen. Finally I got some ice, but after that, no ice again. A technician is coming to repair it, but I just bought it. As per other reviews, other customers had the same problem. Doors are not leveled, but that is a minor issue. Also when delivered, I was told that it didn't fit, which was weird because my old fridge was the same size and it fitted perfectly, the delivery guy finally pushed it in but now its so weird that the fridge is stock halfway. Also the bottom drawer has no light and the items near the front of the bottom drawer are not frozen. Freezer capacity is smaller that my old fridge.I was offer an exchange, but it makes me nervous that I may encounter the same problems. I think of getting another style. By the way the ice tray is very small. I can tell that if you hold a party, you will run out of ice as soon as your party starts. I gave two stars because of the look and the knock on door light.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We're sorry to hear about the inconvenience you have experienced. We assure you that your review is considered and does not go unnoticed. It would be our pleasure to assist you with this, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport, and we will be happy to accommodate you.~ Tanisha
Rated 3 out of 5 stars
Stressful process
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is great, it was a gift for my mother-in-law. She really loves it and it was at a great price. The reason my review is so low is because the delivery took over a month to happen because it kept getting rescheduled.
I would recommend this to a friendRated 5 out of 5 stars
Great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had a LG in our old house and loved it. When the LG in our newly purchased house died we when shopping for a new one. My wife really likes the LG interior setup and the beverage door has become a nice feature.
I would recommend this to a friendRated 5 out of 5 stars
LG
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG was a great quality ,it works fine and easy to installed , I mean there is nothing to complain about it thanks again,
I would recommend this to a friendRated 5 out of 5 stars
Great Service, Excellent Refigerator
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great in store service, couldn't be happier with my purchase. This is a huge fridge. Also great delivery service, they went above and beyond by giving us a suggestion when the fridge didn't fit as we wanted it to!
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Refrigerator. It is deep and we usually didn’t have room in our old Fridge, but with one it looks bare. I’m so glad we purchased this Refrigerator.
This review is from LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with InstaView - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Cool fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool fridge. The ice and water are chill. Had to go catch my fridge cause it was running.
I would recommend this to a friendRated 5 out of 5 stars
Could not be happier with the LG.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second LG that we have owned. The only reason we bought this new on, is we sold our house with all the appliances included. We are very pleased with the all the " new " aspects of this unit.
I would recommend this to a friendRated 5 out of 5 stars
Love it.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is beautiful and delivered on time. This fridge is on back order for my area. I was so surprised when BestBuy had it and was able to deliver in 3 days.
I would recommend this to a friendRated 5 out of 5 stars
Smart Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. Soft close drawers and open door chime feature.
I would recommend this to a friendRated 5 out of 5 stars
We love the refrigerator. We had concerns about th
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the refrigerator. We had concerns about the size of the icemaker, but we have entertained and it keeps up just fine.
I would recommend this to a friendRated 5 out of 5 stars
Pleasantly Surpriserd
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Love the features, love the phone app that lets me know if the door has been left open and other great info.
I would recommend this to a friendRated 5 out of 5 stars
Great Refrigerator!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Excellent fridge. I only wish all the shelves had the drop down feature.
This review is from LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with InstaView - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
N/A
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with our refrigerator, love it. Thanks Best Buy!
I would recommend this to a friendRated 5 out of 5 stars
It has looks and enough space for single family ho
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would say that ordering online and delivery was so smooth. Havent yet started using but I will update this post as soon as i hook up this refrigerator.
I would recommend this to a friendRated 4 out of 5 stars
Spacious and like the insta view door
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plentiful shelf space on the doors. Noticed the doors need to be pushed to because it does not self close. The two freezer doors makes finding cold stuff easy and less time digging through a large bin.
I would recommend this to a friendRated 5 out of 5 stars
LG Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so happy with this purchase. As usual the Best Buy Geek Squad were amazing. They removed the old refrigerator and installed the new one in less than an hour.
I would recommend this to a friendRated 5 out of 5 stars
Nice looking refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was delivered and installed without any issues. It looks very nice, although we were thinking the middle drawer was part of refrigerator and not freezer. But we did not do our research. We still like it .
This review is from LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with InstaView - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Very classy!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge! It looks classy and elegant in my kitchen! The freezer space in any fridge is never enough, but I really like the 2 drawers. It makes great ice cubes too!
I would recommend this to a friendRated 5 out of 5 stars
My own
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it i always wanted a refrigerator like this and now I have it thanks to my husband
I would recommend this to a friend


















































