Customer Ratings & Reviews
- Model:
- LMXS28596S
- SKU:
- 6328450
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the ample space, innovative InstaView Door-in-Door feature, and efficient ice maker of the 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with InstaView. Many appreciate the quiet operation and sleek design, along with the ease of use and large capacity. However, some customers have reported issues with the compressor and door alignment. Concerns regarding the refrigerator's long-term reliability and price point have also been noted.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Compressor
LG stopped cooling after 3 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LG support is awful. Had to replace compressor and still not working. Waiting on new evaporator coil. Been without fridge for 3 weeks so far. Stay far away from LG. Worst fridge ever.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are concerned to learn of this ongoing issue. We would like to gather your information so that we can assist. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will research your case and doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer
Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My LG refrigerator has lasted 2 years, there have been 7 attempts to repair it. LG does not back their product when it needs to be replaced. I will never buy another LG product.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
lg french door
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.buy one in 2017 until 2022 2 times broken and last time lg said no warranty and is not repairble so we have to trash it
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette