Customer Ratings & Reviews
- Model:
- LFXS28968D
- |
- SKU:
- 5968301
Customer reviews
Rating 4.4 out of 5 stars with 1920 reviews
(1,920 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the spaciousness, ice maker, design, fingerprint-resistant exterior, and ease of use of the 27.9 Cu. Ft. French Door Smart Refrigerator. They appreciate the ample storage space, reliable ice maker, stylish design, easy cleaning, and user-friendly interface. However, customers are negative about the compressor issues, short warranty, noise level, reliability concerns, and difficulty replacing the water filter. They have experienced compressor failures, short warranty coverage, excessive noise, unexpected breakdowns, and challenges with replacing the water filter.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice maker
Rated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our old refrigerator died on us suddenly, so we rushed to find a new one, but weren't going to settle. This refrigerator is really nice, the space the ice maker take up is very minimal leaving lots of room for food. The door dispenser for water/ice works great.
This review is from LG - 27.9 Cu. Ft. French Door Smart Refrigerator with External Tall Ice and Water Dispenser - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Larger than expected...but noisier than expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Larger than expected, and that's a good thing. We had a 30" wide fridge. Other reviewers said it runs very quiet, however, the one delivered is louder than we expected. Probably compressor? We are getting a replacement. 4 stars since I believe the new one will be quieter.
This review is from LG - 27.9 Cu. Ft. French Door Smart Refrigerator with External Tall Ice and Water Dispenser - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice maker
Rated 5 out of 5 stars
Like our LG fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the third one of these LG fridges for us (do to moving) It has been reliable. Stays cold and very quiet. Ice maker saves room and works well. Larger bins on the door is good. Would buy another if we had too.
This review is from LG - 27.9 Cu. Ft. French Door Smart Refrigerator with External Tall Ice and Water Dispenser - Stainless Steel
I would recommend this to a friend - Cons mentioned:Compressor
Rated 2 out of 5 stars
Pass By This Fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this fridge because the ice maker is in the door, which leaves an ample amount of room in the top shelf and still have room for storage in the door. The issue we had was, within 10 months, the ice maker stopped working and the freezer was not freezing our food. We contacted LG, who contacted a third party appliance repair company. It took 3 different techs to tell us it’s the compressor and refrigerant, but he’s not qualified and doesn’t have the tools to work on the fridge. They did order and have a new compressor and parts sent to us within days, However, weeks later and several broken appointments (on their part), we are still without a functioning unit. The company kept sending techs with no training or tools. This is who LG is sending, and LG STILL hasn’t had a manager call us. LG is manufacturing appliances and there are no one in my area (Washington DC area) who can repair the problems. STAY AWAY.
This review is from LG - 27.9 Cu. Ft. French Door Smart Refrigerator with External Tall Ice and Water Dispenser - Stainless Steel
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Space
Rated 4 out of 5 stars
Satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We did quite a bit of research before buying this unit. We are pleased with it. I guess all refrigerators make some noise. This unit makes some when the motor is running but not enough to say it is a problem. I really like the amount of space in the cold section and the door space.
This review is from LG - 27.9 Cu. Ft. French Door Smart Refrigerator with External Tall Ice and Water Dispenser - Stainless Steel
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is a great size, with lots of (smart) storage. The only 'complaint' is the size of the ice maker. We're used to having a much larger capacity ice maker, and this one is pretty small. WiFi feature is neat. Freezer size is great too. Overall a nice replacement for a fridge that we owned for 10 years.
This review is from LG - 27.9 Cu. Ft. French Door Smart Refrigerator with External Tall Ice and Water Dispenser - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Great Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had this refrigerator for a couple weeks, but love it so far. The digital temperature display is very handy. Now, I know at all times what the temp is. The Black Stainless Steel color looks great in my kitchen and it does not show fingerprints.
I would recommend this to a friend- Pros mentioned:Ice maker, Space
Rated 5 out of 5 stars
Great quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality feel, lots of space and makes ice really quick.
This review is from LG - 27.9 Cu. Ft. French Door Smart Refrigerator with External Tall Ice and Water Dispenser - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice maker
Rated 5 out of 5 stars
Love It!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this LG refrigerator. One of the main features that won me over is the ice maker in the door so you don’t lose shelving. It’s out of the way! I also like the retractable shelf so you can store bigger items. It’s also WiFi compatible. A+++
This review is from LG - 27.9 Cu. Ft. French Door Smart Refrigerator with External Tall Ice and Water Dispenser - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great Refrigerator for 1st Time Homebuyer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this one over the LG fridge with the InstaView because this is actually a little bigger of a refrigerator. I am in love with the Smart Wi-Fi capability. I can actually adjust the temperature of my fridge from my phone! This product kicks butt!
This review is from LG - 27.9 Cu. Ft. French Door Smart Refrigerator with External Tall Ice and Water Dispenser - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Delivery Service A+
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is exactly what I wanted to replace my too small, 20+ year old version. Oh, and it was on sale! The delivery men were fabulous - very carefully with the product and with our house. They removed all the packaging and our old refrigerator. Yay!
This review is from LG - 27.9 Cu. Ft. French Door Smart Refrigerator with External Tall Ice and Water Dispenser - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Very Happy with our LG French Door Refrig.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A quiet operating refrigerator/freezer. After we moved we replaced the existing new G.E. refrigerator with our LG and we are very pleased. Our sales rep, Dan at the Sarasota store was extremely helpful in processing our sale.
This review is from LG - 27.9 Cu. Ft. French Door Smart Refrigerator with External Tall Ice and Water Dispenser - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Well organized Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Large capacity, great look and a well laid out design.
This review is from LG - 27.9 Cu. Ft. French Door Smart Refrigerator with External Tall Ice and Water Dispenser - Stainless Steel
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Great refrigerator with plenty of space for 5!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like this refrigerator so much we have bought it twice, once for our house on the west coast then again when we moved! The space can't be beat. The functionality is impressive. And there is no wasted or useless space...everything is perfectly preconfigured.
This review is from LG - 27.9 Cu. Ft. French Door Smart Refrigerator with External Tall Ice and Water Dispenser - Stainless Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Simple, big and quiet!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge surpasses my expectations. I got it for its simple look and functionally, but I didnt expect it to be so quiet! Ice maker is a bit small but it makes for more room in the fridge. Ice plus is great to crank out the ice when I need it. And any extra ice can be stored in the bin located in the freezer
This review is from LG - 27.9 Cu. Ft. French Door Smart Refrigerator with External Tall Ice and Water Dispenser - Stainless Steel
I would recommend this to a friend - Cons mentioned:Door
Rated 5 out of 5 stars
Buy LG brand when selecting quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a little bit more of an investment but far surpasses samsung which the door dis not work after 6 months of use by a single owner. Can you imagine a family using samsung
This review is from LG - 27.9 Cu. Ft. French Door Smart Refrigerator with External Tall Ice and Water Dispenser - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice maker
Rated 4 out of 5 stars
Good work fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After Samsung fridge kept freezing up, this has been a great fridge so far. So far everything is cold and freezer working well. Ice maker seems to be a good size, but I recommend you save up if you have guest coming over.
This review is from LG - 27.9 Cu. Ft. French Door Smart Refrigerator with External Tall Ice and Water Dispenser - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
LG 27.9cu. Ft.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Very spacious fridge! Love the SS look. Can connect to wifi and use the app to control the panel features. Only thing, I wish there was an option to keep the water dispenser light on, but that’s so minor.
This review is from LG - 27.9 Cu. Ft. French Door Smart Refrigerator with External Tall Ice and Water Dispenser - Stainless Steel
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Awesome and Spacious
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal for the price. Tons of room. Easy to use.
This review is from LG - 27.9 Cu. Ft. French Door Smart Refrigerator with External Tall Ice and Water Dispenser - Stainless Steel
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has been a great experience with this frig. I love the freezer and there's is a lot of room overall.No real problems, push handle for ice maker will stick sometimes. I just tap it a few times and it's fix. The shelving design for me could be better for organizing. So far this is the best one I've owned.
This review is from LG - 27.9 Cu. Ft. French Door Smart Refrigerator with External Tall Ice and Water Dispenser - Stainless Steel
I would recommend this to a friend























