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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1920 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the spaciousness, ice maker, design, fingerprint-resistant exterior, and ease of use of the 27.9 Cu. Ft. French Door Smart Refrigerator. They appreciate the ample storage space, reliable ice maker, stylish design, easy cleaning, and user-friendly interface. However, customers are negative about the compressor issues, short warranty, noise level, reliability concerns, and difficulty replacing the water filter. They have experienced compressor failures, short warranty coverage, excessive noise, unexpected breakdowns, and challenges with replacing the water filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,920 reviews
  • Pros mentioned:
    Ice maker

    Rated 4 out of 5 stars

    LG refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appears to be functional but is noisy and the water dispensed is not effectively cooled. Layout is easy to use and love the slim ice maker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator with simple design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as an open box deal and it arrived as just like brand new product except small scratches on the side but it is hidden behind the wall during set up. So far, no problems occurred and I love the simple and sleek design with an easy access to ice dispenser and three doors to save some energy.

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    SO MANY ISSUES

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge itself is nice and has a lot of space BUT I have already needed repairs 3 times in the first 1.5 years. Twice there was water leaking from 2 different spots and once for a loud weird noise it was making. Now i need it repaired for the FOURTH time in less than two years because it is leaking from the ice maker. Thank goodness i purchased the extended warranty even though scheduling with geek squad is an absolute pain..UGHHH maybe mine is just defective but it I would not recommend this junky appliance.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level, Space

    Rated 5 out of 5 stars

    Love our new refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space, and quiet. Love the Blk SS color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Frig was this what the doctor ordered. It does everything it says it would do with ease . I hooked the water line up myself real easy for me

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    An unexpected convenience.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has a ample capacity in both the top and bottom areas. I am short and the shelving creates easy access to products and the lighting is great.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, MaryP. Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ~Anthony LG

  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Excellent Fridge!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG refrigerator is spacious, and the shelves are positioned to fit everything needed to be kept cold. Deep freezer also, with a pull-out tray to separate what is needed to be. The ice maker container pulls out for easy use for filling a cooler.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Happy Refrigerator Purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with this refrigerator purchase. I have been looking for a while and then stumbled upon this one. So glad I went to Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very spacious and efficient refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family is enjoying this great refrigerator. Having the freezer on the lower door was originally a concern but ended up being very confortable. The 2 French door style, is so convenient. This refrigerator has plenty of space for my family of 5.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Wonderful full sized refrigerator, very spacious

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful fully sized refrigerator, very spacious. We didn’t realize it wasn’t counter depth and so returned it for one that was. However we miss this one and it we didn’t have such a tight squeeze for space would have kept it. It was easy to keep clean and did not show fingerprints.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    My wife loves LG fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our home appliances are up for replacement. We had Kenmore in the kitchen and wanted to replace them with equally excellent units. The LG fridge is state of the art and spacious. The french door gives a trendy look to our kitchen. My wife is a happy camper.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love my new refrigerator. It is very efficient and stores things of all sizes. The freezer located below the refrigerator makes refrigerator searches so much easier and love the extra drawer in the freezer for storage. This was a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Great fridge, poor ice making

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Lots of space but Ice making is slow and the fridge doesn’t hold a lot ice. We do run out of ice all the time. We can pack an incredible amount into the fridge and freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted the black stainless finish, but saw no reason to be able to surf the web from it or be able to check the fridge from the grocery store. I was a little nervous about the freezer space, but there is more space than we imagined! A month in and we are very happy with all the new LG appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Really cool fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say...this fridge is AMAZING!!!! So far I love it. It is spacious, sleek and better than expected. I still have to figure out all the bells and whistles but so far exceeds my expectations. Will report back IF I have any issues.

    I would recommend this to a friend
  • Cons mentioned:
    Compressor

    Rated 4 out of 5 stars

    Generally happy, but it's noisy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall we have been happy with this refrigerator. We will probably eventually get used to it, but the compressor is much louder than our previous LG and our garage refrigerator (or any of our other prior ones).

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    BEST N THE WEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerate is good guilty Very spacious I like most of its features One drawback so far I don’t quite understand the control panel. And the book that came with it is not clear.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the refrigerator for three months and it has been exceptionally great. Had originally purchased a smaller version, but luck may have it, due to a mishap we ended up having to get the bigger one and it was well with it.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this refrigerator for my son’s new home. Did lots if research and learned this was a great product. The amount of storage is spacious and the slim line door ice dispenser is nice. It is a nice looking refrigerator. I’m sure my son will enjoy it for many years.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Lg review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the refrigerator, it has alot of room the only thing that I would want is the ice maker to make more ice by itself.

    I would recommend this to a friend