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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1920 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the spaciousness, ice maker, design, fingerprint-resistant exterior, and ease of use of the 27.9 Cu. Ft. French Door Smart Refrigerator. They appreciate the ample storage space, reliable ice maker, stylish design, easy cleaning, and user-friendly interface. However, customers are negative about the compressor issues, short warranty, noise level, reliability concerns, and difficulty replacing the water filter. They have experienced compressor failures, short warranty coverage, excessive noise, unexpected breakdowns, and challenges with replacing the water filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,920 reviews
  • Rated 5 out of 5 stars

    Stainless Efficiency

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Bright. Great lighting. No dark corners. Shelf placement is efficient. Love the lower freezer with the extra ice storage bin and the top freezer shelf that holds frozen pizza flat. Everything rolls smooth. Both doors must be open though to get either vegetable drawer open and the ice door gets a little heavy but neither of those things are a big problem. Connecting to wifi was a bit tricky but the directions were clear enough after reading a couple of times.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Fantastic Refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After extensive research and now a several weeks of use, I can say this refrigerator was worth every penny! Smart space-efficient design, quiet, meets all expectations. Hoping to get many, many years out of it!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    LG compressor failed before 5 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do your research on LG refrigerators before purchase. I bought the french door refrigerator with linear compressor and it didnt even last 5 years. The refrigerator was deemed unrepairable. Piece of junk.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. We are grateful for reviewing your recent experience with the LG Refrigerator (LFXS28968S) model. We regret to hear about the inconvenience you have experienced with our product. We understand how frustrating and disappointing it must have been for you when a product fails to meet your expectations, especially regarding the reliability of essential components like the compressor. We appreciate your honest feedback regarding the compressor issue you encountered, and we will consider it as we continue to improve our products and services. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to assisting you and regaining your trust in our products. ^Juvy LG

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious fridge. Also the freezer gives you plenty of room to fit lots of product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 years in and still a great fridge!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, love the double doors and the freezer below.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    roomy and a nice organization of sections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the way it looks and it is more than what we expected. The different sections are in great locations and well marked. the water dispenser and ice maker don't take a lot of room. We are very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Beautiful fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had it for about 2 months but so far so good. I hardly ever hear it make a noise.its so much more functional then the side by side I had before. My family and I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG is the Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THIS FRIDGE!!!! I’ve always been a fan of LG as their TVs are amazing ! The black stainless is such a nice look and does not show finger prints! So many features for the money!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Really good!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shopping for a fridge for about 3 months. I compared so many on features and price. This one was the best option and big on space. I’ve had no issues and was well worth money spent.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Excellent once fit through the door

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions were kind of shotty to take the doors off, so you could fit the fridge through the door. Once it was all put back together, EXCELLENT!

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    LG French Door Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product needs some adjustments to work well. The left hand door slams shut, making refrigerated glass containers rattle. The right hand door must be physically pushed close. The installers did not turn on the icemaker resulting in my assumption it didn't work Once I discovered it was turned off, I did have ice. My storm door was removed to get the refrigerator in the door and the installers could (or did) not put it back.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Nice and spaces

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space easy installation the water and icemaker is great a lot quicker than some other refrigerators of FAD I really like it.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    lots of room and easy acess.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has lots of very usable and easily accessible space. The ice and water dispenser work quite well. The freezer is so much easier to access than a side by side model this replaces.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    I love my new refrigerator.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity for all my needs of my family!! hold every thing from my groceries, snacks, great capacity on the freezer compartment. This is my favorite part on this refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Refrigerator...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator. No problems so far. Super large capacity. Wifi connected so we are notified if settings are not maintained.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space. Can find all the food. Temperature nice and cold in fridge, and freezing in freezer. Does everything it’s supposed to do. Very pleased so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    stainless refer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This French Smart wi-fi Enabled refer is a beautiful stainless steel 27.9 in refer. Its easy to clean up fingerprints and smudges Love the bottom pull out freezer compartment

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Satisfied overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look and space of this fridge. The first one I got made an annoying humming noise, but a replacement is coming soon.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Best fridge for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious interior. Yet streamlined outside. Features for ice cubes, crushed ice and water are convenient on outside door.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Good quality large capacity and quite refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased during 4th of July sale. Great value on a great refrigerator. Especially like the stand alone water and ice dispenser integrated into the front door and still have door shelving inside.

    I would recommend this to a friend