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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1920 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the spaciousness, ice maker, design, fingerprint-resistant exterior, and ease of use of the 27.9 Cu. Ft. French Door Smart Refrigerator. They appreciate the ample storage space, reliable ice maker, stylish design, easy cleaning, and user-friendly interface. However, customers are negative about the compressor issues, short warranty, noise level, reliability concerns, and difficulty replacing the water filter. They have experienced compressor failures, short warranty coverage, excessive noise, unexpected breakdowns, and challenges with replacing the water filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,920 reviews
  • Rated 5 out of 5 stars

    Great space and comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is very comfortable. We are a family of 5 and I don’t have any trouble accommodating all our groceries. I love the fingerprint resistant feature.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Really good!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shopping for a fridge for about 3 months. I compared so many on features and price. This one was the best option and big on space. I’ve had no issues and was well worth money spent.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Excellent once fit through the door

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions were kind of shotty to take the doors off, so you could fit the fridge through the door. Once it was all put back together, EXCELLENT!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    lots of room and easy acess.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has lots of very usable and easily accessible space. The ice and water dispenser work quite well. The freezer is so much easier to access than a side by side model this replaces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG is the Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THIS FRIDGE!!!! I’ve always been a fan of LG as their TVs are amazing ! The black stainless is such a nice look and does not show finger prints! So many features for the money!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very Quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy our new LG refrigerator. the Stainless steel stays very clean and the outside water access is wonderful. This fridge is also very quiet.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    LG French Door Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product needs some adjustments to work well. The left hand door slams shut, making refrigerated glass containers rattle. The right hand door must be physically pushed close. The installers did not turn on the icemaker resulting in my assumption it didn't work Once I discovered it was turned off, I did have ice. My storm door was removed to get the refrigerator in the door and the installers could (or did) not put it back.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Satisfied overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look and space of this fridge. The first one I got made an annoying humming noise, but a replacement is coming soon.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    I love my new refrigerator.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity for all my needs of my family!! hold every thing from my groceries, snacks, great capacity on the freezer compartment. This is my favorite part on this refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Refrigerator install

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did a nice job installing my refrigerator and water dispensor hookup

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Good quality large capacity and quite refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased during 4th of July sale. Great value on a great refrigerator. Especially like the stand alone water and ice dispenser integrated into the front door and still have door shelving inside.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    stainless refer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This French Smart wi-fi Enabled refer is a beautiful stainless steel 27.9 in refer. Its easy to clean up fingerprints and smudges Love the bottom pull out freezer compartment

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space. Can find all the food. Temperature nice and cold in fridge, and freezing in freezer. Does everything it’s supposed to do. Very pleased so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The LG refrigerator works as promised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, Best Buy couldn't get the smaller one we wanted so we had to remodel a bit to manage the fit. That added to the cost obviously. The installation was careful and trouble-free. The salesperson indicated they would replace the water line for the ice maker. That didn't happen. I wish it had because the current one is old. Nevertheless, we are very happy with the LG and most appreciative of the work done by the salesperson. She guided us toward the LG as reliable and for which they could get parts as needed.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator cools and freezes very well. Lots of space inside. Would have preferred option to add a second ice maker in freezer drawer but that is our only complaint.

    I would recommend this to a friend
  • Cons mentioned:
    Compressor

    Rated 3 out of 5 stars

    problematic

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 11 months my refrigerator stopped cooling and since then I purchase the extended warranty as I can not be sure this will not break again. When we bought it, it seemed to have dents we thought were just the glare as we never felt actual indents. When the service man came to fix this we were told it did indeed have dents. Too late now. Buyer beware LG customer service is terrible. Would not purchase another LG refrigerator.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Nice and spaces

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space easy installation the water and icemaker is great a lot quicker than some other refrigerators of FAD I really like it.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Lots of room

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using this fridge for several months now. Still love this fridge. Lots of room. One small complain: cold water reservoir is very small, only two cups of cold water are available.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great refrigerator with good space

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator with good space. It can accommodate lot of space and it has a great energy efficiency feature. Also we loved the sound if it opens for a period of more than 3 min.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Refrigerator...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator. No problems so far. Super large capacity. Wifi connected so we are notified if settings are not maintained.

    I would recommend this to a friend