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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1920 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the spaciousness, ice maker, design, fingerprint-resistant exterior, and ease of use of the 27.9 Cu. Ft. French Door Smart Refrigerator. They appreciate the ample storage space, reliable ice maker, stylish design, easy cleaning, and user-friendly interface. However, customers are negative about the compressor issues, short warranty, noise level, reliability concerns, and difficulty replacing the water filter. They have experienced compressor failures, short warranty coverage, excessive noise, unexpected breakdowns, and challenges with replacing the water filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,920 reviews
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator cools and freezes very well. Lots of space inside. Would have preferred option to add a second ice maker in freezer drawer but that is our only complaint.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The LG refrigerator works as promised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, Best Buy couldn't get the smaller one we wanted so we had to remodel a bit to manage the fit. That added to the cost obviously. The installation was careful and trouble-free. The salesperson indicated they would replace the water line for the ice maker. That didn't happen. I wish it had because the current one is old. Nevertheless, we are very happy with the LG and most appreciative of the work done by the salesperson. She guided us toward the LG as reliable and for which they could get parts as needed.

    I would recommend this to a friend
  • Cons mentioned:
    Compressor

    Rated 3 out of 5 stars

    problematic

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 11 months my refrigerator stopped cooling and since then I purchase the extended warranty as I can not be sure this will not break again. When we bought it, it seemed to have dents we thought were just the glare as we never felt actual indents. When the service man came to fix this we were told it did indeed have dents. Too late now. Buyer beware LG customer service is terrible. Would not purchase another LG refrigerator.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    My wonderful new fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with this fridge. Just remember to remove the doors and drawer front before taking it in the house its the only way to get it thru a doorway

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Great fridge

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a side by side to this French door and absolutely love it. Places to hold everything without having to worry about the size.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great refrigerator with good space

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator with good space. It can accommodate lot of space and it has a great energy efficiency feature. Also we loved the sound if it opens for a period of more than 3 min.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Lots of room

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using this fridge for several months now. Still love this fridge. Lots of room. One small complain: cold water reservoir is very small, only two cups of cold water are available.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Really big!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are a family of 8 and need a lot more than our old fridge had. This fits so much that we can make out weekly grocery trip and fit everything we need for the entire week.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Best Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker more ice than the other LG refrigerators we have had and has more room than the others. We love it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, quiet and the interior design of the refrigerator and freezer is very functional.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    We love the size and ease of use.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This frig has given us a lot more room and allows us to store more in both the frig and freezer. Visibility of contents is much easier and allows us to organize contents.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    I love this Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are so many features! Fruits and vegetables last longer in the crisper. The high-grade filter; ice storage in the door, plenty of room in the freezer. I am very happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Exactly what we wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just moved and we had a more expensive fridge we left in our last house. We liked this one more than that because we could never figure out the middle drawer use in the last one. Great fridge and plenty of space!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome appliances, awesome salesman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our refrigerator "died" a few days before our 30th anniversary party (to be held at our home). Hence, it was race to replace (meaning review, purchase, have delivered, and have installed in days). Fortunately, we tried the NEW Best Buy and found George Olsen at Pacific Sales in your Naples store. He guided us, worked with us, and ensured that all was well with us. Trust me, this was not the OLD Best Buy image at work. Fridge (an LG LFXS28968S) arrived on time, works great and we are happy. While buying the fridge, we opted to replace our washer and dryer, as well. Love the new basic (low end) GE models. Overall, a five-start performance for George, installations crews, Best Buy, LG refrigerators, and GE washers/dryers.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very roomy in the fridge and freezer area. The doors do slam a but hard and wish the ice cubes were bigger, but over all happy

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    LOVE this refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model has exceeded all of my expectations. I was not planning on getting the water in the door dispenser but am so very glad I did. It is wonderful. Can't say enough good things about this appliance!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space

    Rated 3 out of 5 stars

    Lots of room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker is slow but plenty of room in a fridge that does not take up a ton of room

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All refrigerators work well and are a little different inside. But if you can find one that has a good ice maker and water dispenser you’ve found the one. This is it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems very efficient.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only have it a little over a week but would highly recommend. I don't think I would ever buy a refrigerator that has a top freezer again. Easier to see what is stored.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Too early to tell!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this a few weeks ago but so far I like it more than my Whirlpool that had constant issues. Big, lots of room and thin ice maker in the door let's you have added interior space!

    I would recommend this to a friend