Customer Ratings & Reviews
- Model:
- LFXS28968D
- SKU:
- 5968301
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the spaciousness, ice maker, design, fingerprint-resistant exterior, and ease of use of the 27.9 Cu. Ft. French Door Smart Refrigerator. They appreciate the ample storage space, reliable ice maker, stylish design, easy cleaning, and user-friendly interface. However, customers are negative about the compressor issues, short warranty, noise level, reliability concerns, and difficulty replacing the water filter. They have experienced compressor failures, short warranty coverage, excessive noise, unexpected breakdowns, and challenges with replacing the water filter.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice maker, Space
Love my fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So much space in this fridge , love it! Ice maker is super great! Freezer on bottom gives you so much more room.
I would recommend this to a friendBrand response from LGAnswers
Posted .I'm glad to heart that you're enjoying your new refrigerator but I'm sad to see that it was only given 3 stars. If you need any assistance you can contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSSupport/ or at 1-800-243-0000. ^KH
- Pros mentioned:Size
I think it’s great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the perfect fridge and is very roomy. It’s really super nice. There is no need for all of that fancy electronic stuff. They have now. This is perfect and really pretty and works wonderfully.
I would recommend this to a friend - Pros mentioned:Ice maker
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator at a great price I bought it for the double ice makers & it was a great value for the price & delivery was on time & seamless
I would recommend this to a friend - Pros mentioned:Noise level
Functional fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The water dispenser expells water at a high flow rate which many of our guests are impressed with. Its a quiet unit. Storage areas are good sizes.
I would recommend this to a friend - Pros mentioned:Noise level
Great refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator, quiet and the interior design of the refrigerator and freezer is very functional.
I would recommend this to a friend - Pros mentioned:Space
Beautiful addition to my kitchen!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What an amazing refrigerator! Not only is it great-looking, but the space is so much more usable than my old side-by-side fridge. I love the bottom freezer. I'm very happy with my choice.
I would recommend this to a friend - Pros mentioned:Ice maker
Great big and deep refrigerator!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the side-by-side refrigerator for many years. It was a little-bit narrow... My new fridge is awesome: wide, deep and light! The ice maker is quiet, the bottom freezer is big enough too.
I would recommend this to a friend - Pros mentioned:Ice maker
I love my new refrigerator!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the purchase. I was worried about the in the door icemaker but I absolutely love it! Makes small ice cubes that I love. Would definitely recommend this refrigerator!
I would recommend this to a friend - Cons mentioned:Compressor
Love LG
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very high tech appliance, very easy to use , about a year in , the compressor broke ,but was cover by the warranty , no complaints there.
I would recommend this to a friend - Pros mentioned:Ice maker
Great Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker is working great and the fridge is nicely organized. Had a new Frigidaire but the ice maker kept failing. Finally they said to replace it. So far this one has performed well.
I would recommend this to a friend - Pros mentioned:Space
Great Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like how the fridge works and the space that I have in the freezer and the refrigerator its self. I was really happy of how much I can fit in it.
I would recommend this to a friend - Pros mentioned:Space
Great Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good purchase. I have used it for almost a month, the biggest pro is the space for water, very easy access. Only thing is this is not counter depth, which I did not realize before purchasing.
I would recommend this to a friend - Pros mentioned:Ice maker
excellent product so far.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far an excellent refrigerator. The ice maker makes enough ice for us and the dispenser works well. My last refrigerator was an ice-making nightmare.
I would recommend this to a friend - Pros mentioned:Space
Awesome Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We really love it. The layout and space for both the fridge and freezer is beyond our expectations. The freezer is so big, we emptied out our outside freezer and don't need it anymore.
I would recommend this to a friend - Cons mentioned:Reliability
LG compressor failed before 5 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do your research on LG refrigerators before purchase. I bought the french door refrigerator with linear compressor and it didnt even last 5 years. The refrigerator was deemed unrepairable. Piece of junk.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We are grateful for reviewing your recent experience with the LG Refrigerator (LFXS28968S) model. We regret to hear about the inconvenience you have experienced with our product. We understand how frustrating and disappointing it must have been for you when a product fails to meet your expectations, especially regarding the reliability of essential components like the compressor. We appreciate your honest feedback regarding the compressor issue you encountered, and we will consider it as we continue to improve our products and services. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to assisting you and regaining your trust in our products. ^Juvy
- Pros mentioned:Space
Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! It’s exactly what we needed, It’s big and spacious on the inside, and the black stainless steel looks good.
I would recommend this to a friend - Pros mentioned:Space
Lots of room!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love all the space in the refrigerator with the lunch meat drawer to the produce drawers! The freezer also has a huge amount of room! So happy Purchased it.
I would recommend this to a friend Great refrigerator
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator and the color is very aesthetically pleasing. Finger print free and great size and value for the price we bought it at.
I would recommend this to a friend- Pros mentioned:Ice maker
Great refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new LG refrigerator. I love the freezer draw its big you can see every thing in it and the double doors are great I can fit every thing in it.
I would recommend this to a friend - Pros mentioned:Noise level
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. The first delivery attempt was a disaster. The second delivery guys were awesome. Refrigerator works well and is quiet.
I would recommend this to a friend