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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1920 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the spaciousness, ice maker, design, fingerprint-resistant exterior, and ease of use of the 27.9 Cu. Ft. French Door Smart Refrigerator. They appreciate the ample storage space, reliable ice maker, stylish design, easy cleaning, and user-friendly interface. However, customers are negative about the compressor issues, short warranty, noise level, reliability concerns, and difficulty replacing the water filter. They have experienced compressor failures, short warranty coverage, excessive noise, unexpected breakdowns, and challenges with replacing the water filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,920 reviews
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    High Quality at a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and spacious refrigerator at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Beautiful refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If a refrigerator could look like jewelry this one does. It is a great appliance with neat different ice cubes.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    The long guaranteed 10 yr life is appreciated.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The room in the frig is wonderful, compared to what we had. Smart use of space. The Linear Compressor is a great idea in less moving parts to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    This is the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator stays cold even when using the doors for milk and juice. Love how quiet it runs and the controls are so easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    MS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the space in the refrigerator. Still getting used to freezer on bottom

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    new LG Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the fridge. Makes ice quickly and I can check the fridge with an app!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quiet and cools well

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old unit was 20+ years old when it failed, so we decided it was not worth repairing. After looking at what was available this model had what is most important to us: ample refrigerator volume and a decent sized freezer. Based upon the energy guide cost to operate this refrigerator will pay for itself in 20 months when compared to the refrigerator it replaced - nice! Also, BestBuy price matched the competition, so we were able to shop closer to home, get what we wanted, and save.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG French door stainless steel fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NEW fridge and it fits the limited height space available. LG model in other home has more shelf position options, as well as freezer door panel storage. I imagine these options were eliminated for cost reasons. I’ve had these for 3 weeks and so far — working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent overalll

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd LG Dutch Door Refrigerator, 8 years apart, so it was easy to convert to this new one. I really like the convertible shelf that folds back to allow head space for much taller items on the shelf below when needed. I especially like the design of the ice maker compared to other brands I checked. It's design allows easy access to bulk ice. The dispenser on the door works well. The doors close easily and completely and the LED lighting is very nice, especially on the ice/water dispenser.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    LG refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of refrigerator space. Only owned for two weeks, so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    LG M Frige

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. excellent space and easy to use. fear sale price.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with a small dent, otherwise it is great. Tons of storage

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    large capacity refridgerator

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great extra large refridgerator for the price. icemaker in door provides extra refridgerator storage

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Our new refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new refrigerator plenty of room and easy access to everything roomy freezer!!!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    LG French door

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity refrigerator with nice mix of space between refrigerator and freezer sections

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this fridge. We had a side by side before and hated how limited the shelf space was. This has so much more room for our fridge items. The ice cubes are perfectly shaped. Delivery was great and the installers were excellent. As long as fridge lasts a long time, we are very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrig is quiet but not enough freezer space. Also water drinks every once and awhile.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great frig

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new frig it hold a lot of items as our backup frig in garage

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    great product exactly as the informed rep said.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the refrigerator. Miles above and more spacious than the prior one. Would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would highly recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomy, accurate temperatures, great lighting, shelves well arranged. Beautiful inside and out.

    I would recommend this to a friend