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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1920 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the spaciousness, ice maker, design, fingerprint-resistant exterior, and ease of use of the 27.9 Cu. Ft. French Door Smart Refrigerator. They appreciate the ample storage space, reliable ice maker, stylish design, easy cleaning, and user-friendly interface. However, customers are negative about the compressor issues, short warranty, noise level, reliability concerns, and difficulty replacing the water filter. They have experienced compressor failures, short warranty coverage, excessive noise, unexpected breakdowns, and challenges with replacing the water filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,920 reviews
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge works very well. Its design is very nice and user-friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great size.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG brand name was important to us and the size and look of this monster is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Lg refrigerators!!! Why?? Because they are the best when you look at their Ergonomics and design!!! The way they feel to the touch and opening and closing the French doors!!! LG are the masters at compressors which they use the linear compressor. Furthermore, LG is suppling their compressors to Carrier one of the largest Air Conditioning Companies in the US. Excellent products!!!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Good storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has enough storage for everyday essentials and snacks

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Spacious and roomy refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new LG 28 cubic foot refrigerator. The stainless is beautiful and both freezer and fridge are roomy!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Awesome Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good space as it accommodates lot of stuff, awesome look and performance. No issues. Delivered on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice space and efficient temperature control. Energy efficient .

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    I LOVE THIS FRIDGE. LOVE BEST BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'M VERY HAPPY WITH MY NEW FRIDGE. IT'S MUCH LARGER THAN MY LAST ONE. HOLDS A LOT OF FOOD

    I would recommend this to a friend
  • Cons mentioned:
    Compressor

    Rated 1 out of 5 stars

    Poor compressor

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS FRIDGE I usually don’t write any reviews but this is my first time as I had a horrible experience with this fridge and best buy. For the first few months the fridge was great. Big and spacious and it worked well for my family.. few months after we noticed that the ice maker is not working, then the freezer was not cold enough and the few days the fridge also. As it was still covered by warranty multiple LG certified techs came and said the problem is with the compressor and they ordered parts but it was never fixed. Techs started to No show multiple appointments. Then LG said they will issue a dealer replacement as they are not able to fix it. Best Buy refused it and they are send another tech. It has been more than 3 months with this fridge. I had to buy a deep frizzier as this fridge is not freezing at all. No clear solution in site. After further looking it seems like this a known problem with LG fridges and compressor. But my advice is not to buy it and look for another store that will honor the manufacturer recommendations for replacement.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very nice refrigerator

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality refrigerator. It is very quiet and of generous size to hold all of stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fridge that has more than enough storage room. The ice and water dispensers are very handy.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very good refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this refrigerator 2 weeks ago. Very good model, very big. We're so satisfied with that.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious both top and bottom, the lighting inside is spectacular and all the gadget work great.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    brand new. looks great. so far, good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking, solid construction, lots of space..in frig and freezer So far, so good!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Ice maker works!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size of the refrigerator & freezer space.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 5 out of 5 stars

    Overall excellent product, functionality and looks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right refrigerator door seems not to be firm closing. Seems way too easy to open.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    My new toy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my refrigerator a lot of space for a big family like mine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had it for a couple of weeks. I like the layout and the lighting. Crushed ice is very nice too. If I had any complaint it would be that there are "floaties" that seem to come from the ice. I do not get them from the water dispenser. I purged the system like the manual said. I am investigating possible water hardness, however the water dispenser seems ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is awesome! My only complaint is the fact that the people that came to install it did not install the filter. They told my husband it was installed. However, after a week of trying to make the water taste better, we decided to check and make sure it would put in properly. There was no filter installed. After putting one it the problem was fixed instantly.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    My LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product I enjoy it and it has lots of space.

    I would recommend this to a friend