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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1920 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the spaciousness, ice maker, design, fingerprint-resistant exterior, and ease of use of the 27.9 Cu. Ft. French Door Smart Refrigerator. They appreciate the ample storage space, reliable ice maker, stylish design, easy cleaning, and user-friendly interface. However, customers are negative about the compressor issues, short warranty, noise level, reliability concerns, and difficulty replacing the water filter. They have experienced compressor failures, short warranty coverage, excessive noise, unexpected breakdowns, and challenges with replacing the water filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,920 reviews
  • Rated 5 out of 5 stars

    we switched from french door 24.5 cu to this one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the "finger proof finish - don't care what it is called - don't like stainless steel - the sides are grey and the front has a dull sheen. Looking for comparable appliances: stove, micro, dishwasher etc. Love the room and when you get a large enough bottom freezer, perfect.rc ng. This not (seriously) too expensive for what it is and after "New"tariff guess it will be more. If it lasts a long time I will be thrilled!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Unbelievable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is perfect for a large family. We have family visit a lot and this is perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the layout of this refrigerator. It's very spacious and it has several drawers which I like.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing fridge it’s very big on the inside.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Right sized refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are a family of 5 and this refrigerator is the perfect size.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    My new toy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my refrigerator a lot of space for a big family like mine

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fridge in 2018. Went away last year came home to a broken fridge in 2021. They fixed it. It is now 2022 and the fridge broke down again. It’s only a pretty fridge made with cheap parts. LG should be ashamed of there brand they can’t accommodate an unhappy customer. Due to there defective product. My floor and cabinets are messed up not to mention the amount of money on grocery I have to throw out. They refuse to pay for damages they. And only want to fix the fridge when they should reimburse customers for there defective item.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are disappointed to learn that you have experienced multiple repairs and would like to gather more information from you to expedite a resolution. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, your contact info and brief description of your complaint and we will research and do everything in our power towards a mutual resolution. Thank you. ^Jennifer LG

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Exactly what I wanted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large interior and lots of configuration can be made Los of space for large items

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love all of the shelving options.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refridgerator for the price. Extremely roomy with lots of options for shelf placements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new refrigerator! Easy to set up and figure out!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    big and beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried about size but it fit ITS QUIET! The pacific sales staff I worked with were fantastic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy Overall but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge, one design feature i miss is the ridges in the large deli drawer as this is a great place to store canned and bottled beverages. ONLY other problem is after an entire month the water and ice still taste bad.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    My LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product I enjoy it and it has lots of space.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Very pleased with product - it’s got a lot of room and keeps cold

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Excellent Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG refrigerator is excellent. Ice maker makes and dispenses ice quickly. Interior lighting excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Happy with our Refridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very roomy, works well, the best buy setup crew did a great job!!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Good refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good design and more storage space. Love the ice tray.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had the fridge a little of over a week and love it so far! There is sooo much storage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fresh air filter work great in a couple of minutes. Very easy to install and use all features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Fridge installed by the Geek SQUAD

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped purchase this for a family member because we purchased our fridge one and a half years earlier and are very happy with the fridge, the Geek SQUAD and BestBuy. The family member is very pleased with this fridge. As with our other purchases from BestBuy, the Geek SQUAD delivered on time and kept us informed when it was coming. Professionally installed too.

    I would recommend this to a friend