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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1920 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the spaciousness, ice maker, design, fingerprint-resistant exterior, and ease of use of the 27.9 Cu. Ft. French Door Smart Refrigerator. They appreciate the ample storage space, reliable ice maker, stylish design, easy cleaning, and user-friendly interface. However, customers are negative about the compressor issues, short warranty, noise level, reliability concerns, and difficulty replacing the water filter. They have experienced compressor failures, short warranty coverage, excessive noise, unexpected breakdowns, and challenges with replacing the water filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,920 reviews
  • Rated 5 out of 5 stars

    World Class Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG makes great refrigerators - this is our second and we're leaving it for the new homeowner because we're moving. It's a world class product in quality and performance. Best Buy's price, delivery and support are always most competitive...in fact, excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fresh air filter work great in a couple of minutes. Very easy to install and use all features

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Looks great in our kitchen!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a top refrigerator/bottom freezer but narrow. This one works awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and works perfectly. Shelves are designed to fit different size containers.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Lots of room!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator looks so nice and is so functional. It holds a lot and we are happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Replaced 15 year old fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and is nice and quiet. Holding up good with a family of 5

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    This fridge was everything I thought it would be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! Lots of space, water and ice dispensers work great. Can't say anything negative about it

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Excellent refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and a fantastic upgrade from our Samsung fridge that only lasted about 8 yrs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is great. It is the perfect capacity and keeps everything very cold. The salesman was very informative and the delivery/installation was above average. My family is completely satisfied with our Bestbuy experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG French Door Fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! While we had one very small issue with a water hose in the door that feeds the ice maker, a service tech was sent out immediately and the fix was quick and easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    filter issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One more thing... we didn't get this on our purchase date. IT is not our original choice. We had several reschedules and a no show! But, we like this one better and are very thankful. Only issue is the filter door does not stay clicked closed....????

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    no follow up after the sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is fine, the delivery was HORRIBLE... The guys did not insure everything was working and I had to troubleshoot and get fix the ice maker on my own , plus the guys scratched my wood floor and the sales guy has not responded to my emails to address the situation Talk about treating you like a number

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second LG refrigerator. We so enjoyed our first one that we decided to purchase another. We still have the other one. We always try to have two refrigerators. One in the house and one in the garage. The one in the garage went out during the ice storm so we purchased a new one for house and moved the one in the house out to the garage.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Perfect fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for kitchen at our church. Needing to please many people w this purchase, and we did!!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. It is so big that it hold everything easily for big family parties

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is very spacious and it has all the features one needs.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this fridge! super spacious, great lighting. Everything is better than expected!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best refer we ever had!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator. Ice thru door is very convenient. Very quiet. Impressed with LG!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Beautiful and Stylish!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much room inside! So well made! So beautifully put together! So customizable! Love it all!!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge. Plenty of room. Ice maker a little small.

    I would recommend this to a friend
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