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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1920 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the spaciousness, ice maker, design, fingerprint-resistant exterior, and ease of use of the 27.9 Cu. Ft. French Door Smart Refrigerator. They appreciate the ample storage space, reliable ice maker, stylish design, easy cleaning, and user-friendly interface. However, customers are negative about the compressor issues, short warranty, noise level, reliability concerns, and difficulty replacing the water filter. They have experienced compressor failures, short warranty coverage, excessive noise, unexpected breakdowns, and challenges with replacing the water filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,920 reviews
  • Rated 4 out of 5 stars

    Be careful buying open box appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator itself works fine. We purchased it as an open box model. There was only one "ding" on the door. When the refrigerator arrived at the house each of the three handles had major dents and there are also "dings" on the door of the freezer. Best Buy did go ahead and replace the handles - but you need to look closely at what is delivered to you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    filter issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One more thing... we didn't get this on our purchase date. IT is not our original choice. We had several reschedules and a no show! But, we like this one better and are very thankful. Only issue is the filter door does not stay clicked closed....????

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great spaces for food and viewing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large refrigerator with large freezer. I needed the space and this fridge meets my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Lot of room in refrigerator and freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    New Samsung owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is spacious with a lot of storage and very efficient

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Works great for now very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator and reliable it works great with a lot of space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge! Easy to use and quick to install. We are very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great appliance.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very spacious . The refrigerator has plenty of room and so does the freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is great. It is the perfect capacity and keeps everything very cold. The salesman was very informative and the delivery/installation was above average. My family is completely satisfied with our Bestbuy experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this unit has been quiet and steady. The ice maker isn’t very large but there is ice storage in the freezer. It’s designed to be dumped in to the storage bucket so it makes more ice. We don’t seem to have a need but ,,, the wifi connection is steady and the lg thin q app is nice to have.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Better than last one I had.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product affords me more space and easier access to freezer section.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this fridge has so much room that we don't have to worry about running out of space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EASY TO USE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customizing the shelving is very easy to do. ENJOYING THE EASE OF THE REFRIGERATOR

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Lots of space and great features.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Plenty of room.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the purchase. Plenty of space for small/large items. Easy to find items.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge fridge, big freezer, you can fit everything in it, you never tun out of space. Elegant.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is very spacious, no issues with installation or use to date.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Amble storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has plenty of room, for storage. Was the largest refrigerator we could put in our kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Huge capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything and then some fit from old fridge/freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    First time LG customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good great LG product; quiet and efficient

    I would recommend this to a friend