Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $1,799.99
Clearance
The comparable value price is $3,099.99

Customer reviews

Rating 4.4 out of 5 stars with 1920 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the spaciousness, ice maker, design, fingerprint-resistant exterior, and ease of use of the 27.9 Cu. Ft. French Door Smart Refrigerator. They appreciate the ample storage space, reliable ice maker, stylish design, easy cleaning, and user-friendly interface. However, customers are negative about the compressor issues, short warranty, noise level, reliability concerns, and difficulty replacing the water filter. They have experienced compressor failures, short warranty coverage, excessive noise, unexpected breakdowns, and challenges with replacing the water filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,920 reviews
  • Rated 5 out of 5 stars

    BEST BUY/ BEST STORE!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy had the best inventory and brands. Bought another LG refrigerator. Quality product. Prompt delivery and quality installation. Lady Lake, Fl. a quality Best Buy store in terms of personnel and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outlet model

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. It's a blemish model, so we got a great price for a minor scratch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an old Samsung side by side from 2013. Will never buy a Samsung fridge again... twice bitten. LG is solid. There isn't much to dislike other than the deli tray only open-able if you open both doors. Other than that, it's fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing upgrade after 18yrs with the old refrigerator. The only drawback is the ice dispenser will not continue to work when the opposite door is open. In my opinion if the ice machine mechanics are built in with the door open/closed should not matter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got a great bundle deal on all new appliances.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a great bundle deal on all new appliances. They showed up to deliver them on time and moved out my old ones. They were very courteous and took care of what needed to be taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge, easy process

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator! We were replacing a Frigidaire unit that had begun to fail, and this is a wonderful upgrade! The process was super easy and delivery was quick and courteous.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great fridge so far. only problem is its missing one of the attachments in the freezer section. would be 5 stars if not for that. maybe best buy can find the part that's missing and ill come back for a review

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lg fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit a little pricey. A little loud at times. Ice maker sometimes freezes, And needs help getting down for ice to be dispensed. Other than that a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warford

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is alot better than Samsung. The ice and water comes out faster. The delivery guys did a great job hooking it up. Very nice polite, professional and call the next day to checkup on everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of our best additions to the kitchen, plenty of room. We love the modern look and the stainless steel look matches our stove. The Wi-Fi and diagnostic features are probably my favorite.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a solid fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lots if room and customization. sales guy told me it had a second spherical ice maker...it does not. not worth Hassel of returning for the model that does. still a good fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So excited for this purchase.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed! I could do without the drawer that can only be open when both doors are open. I don’t know why it annoys me but it does. However, mildly everything else about this fridge has been great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loveeeee our new fridge , I feel like our last fridge was t getting cold enough and my food wouldn’t last mostly my fruits in this fridge it was a designated area for produce and keeps it fresh . Love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    French Door Smart Refrigerator

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! Looks beautiful and works perfectly. I like that it signals me if I accidentally do not close the door all the way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice fridge slow icemaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about the fridge but the icemaker it has a small capacity and produces slow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    D

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great doors and great shelves that are easy to use open and close and clean. With a poo paper t poo well and Windex if y o u just spray the Windex and rib with a c'm Dan cloth without too much hard rubbing and then dry with a clean paparazzi towel.

    I would recommend this to a friend
  • Cons mentioned:
    Compressor, Reliability

    Rated 1 out of 5 stars

    Very sad having this refrigerator

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using it for less than 4 months ,it fails cooling and this is a know issue with LG which shows that LG is not respectful for their customers and we r not happy to have such a faulty refrigerator and from all my membership and purchase from bestbuy this one is the worst and not recommended to have LG

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    LG 27.9 French Door Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I like about this refrigerator is the small volume that the water filtration system occupies and leaves plenty of room inside. Good organization of the inside and flexible to adapt to your needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little hesitant at first ... it ended up being a good decision. The only slight issue is you cannot have more than two - one gallon milk containers without running into space issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG refrigerator

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, good customer service i would recommend this store to everyone

    I would recommend this to a friend