Customer Ratings & Reviews
- Model:
- LFXS28968D
- SKU:
- 5968301
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the spaciousness, ice maker, design, fingerprint-resistant exterior, and ease of use of the 27.9 Cu. Ft. French Door Smart Refrigerator. They appreciate the ample storage space, reliable ice maker, stylish design, easy cleaning, and user-friendly interface. However, customers are negative about the compressor issues, short warranty, noise level, reliability concerns, and difficulty replacing the water filter. They have experienced compressor failures, short warranty coverage, excessive noise, unexpected breakdowns, and challenges with replacing the water filter.
This summary was generated by AI based on customer reviews.
Great fridge..lots of space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Fridge. I didn't want a water/ice machine as it usually takes up so much space but it doesn't with this fridge. I wish the shelves gave you more options inside.
I would recommend this to a friendLG Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had the refrigerator for one month and so far we love it. We purchased online and the process was easy. Delivery and installation was great.
I would recommend this to a friendSo good so far
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Half a year in and no complaints. The (in)bility to store a bunch of ice is a bit of a downer, but we just put a container in the freezer and empty out the supplied ice storage container every once in a while.
I would recommend this to a friendGood Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a previous similar model which had a couple of additional features. Pleased with new model.
I would recommend this to a friendFridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second fridge like this i bought. One for my duplex now for my home. Nice product
I would recommend this to a friend- Cons mentioned:Compressor
After 4 Refrigerators in the last 5 years
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG is not the brand I recommend to anyone. I have had 4 Refrigerators in the past 5 years. The first one the compressor went out, yes it has a 10 year warranty but it costs 1000-1200 dollars to replace it. The second one I purchased kept throwing a code ( CO E ) so it was replaced. Then the replacement for that one had a defective ice maker so it was replaced. The fourth one seems to be working fine now, but I have only had it for about 2 weeks. Very unhappy with LG.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to see that you've had multiple issues with your refrigerators. This is not what we expect out of our refrigerators. If you experience an issue with your replacement refrigerator, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Does what I purchased it for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works as it should. I hope it lasts for a very long time, it was rated as a good refrigerator and kind of pricey. So far, I like it.
I would recommend this to a friendexcellent refrigerator for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would definitely recommend this refrigerator. The only thing I would change would be that the ice maker held a little more. But it does have a spot in the freezer to dump the ice maker and make more to store it.
I would recommend this to a friendWife loves it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife wanted a French door refrigerator. After significant analysis of features and price, she chose this LG model. She is extremely pleased with it. What more can I say?
I would recommend this to a friendGood job!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new refrigerator! Appreciate the sales team, the fact that it was available in a timely manner, and the delivery team was prompt and efficient!
I would recommend this to a friendNice Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge but not what we ordered. Wish I could leave a better review but we didn’t use the fridge, we waited for the correct fridge to arrive.
I would recommend this to a friendGood but…..
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the fridge so far but the water dispenser is not working , ver slow water flow after one month of use . Need to call warranty
I would recommend this to a friendLG refrigerator.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ice maker has be to replaced. a service call to LG and the came in replace the unit w/o much questions asked. now works like a champ.
I would recommend this to a friendHighly Recommend!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was quite the upgrade from the refrigerator the house came with. I don't want to jinx myself but it's been almost 2 years and have had a flawless experience! Highly recommend!
I would recommend this to a friendAmazing Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. Very happy with the purchase and the team that came to help with the installation. Planning to buy more appliances from best buy in the future.
I would recommend this to a friendAwesome fridge!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great ! Haven’t had any problems I love this fridge!
I would recommend this to a friendLG fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation people arrived at my home on time. They were professional and courteous. They hauled away the old refrigerator . Good job.
I would recommend this to a friendGreat New Fridge - Life is Good indeed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The doors are light and can easily slam as a result if not careful closing. But the thing overall is terrific and we are super happy.
I would recommend this to a friendExcellent
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far its excellent, gives alert to smart phone of usage, very happy with it
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is amazing!! We’ve had zero problems which has been a blessing for us!
I would recommend this to a friend