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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1920 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the spaciousness, ice maker, design, fingerprint-resistant exterior, and ease of use of the 27.9 Cu. Ft. French Door Smart Refrigerator. They appreciate the ample storage space, reliable ice maker, stylish design, easy cleaning, and user-friendly interface. However, customers are negative about the compressor issues, short warranty, noise level, reliability concerns, and difficulty replacing the water filter. They have experienced compressor failures, short warranty coverage, excessive noise, unexpected breakdowns, and challenges with replacing the water filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,920 reviews
  • Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, good customer service i would recommend this store to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge..lots of space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge. I didn't want a water/ice machine as it usually takes up so much space but it doesn't with this fridge. I wish the shelves gave you more options inside.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what I purchased it for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as it should. I hope it lasts for a very long time, it was rated as a good refrigerator and kind of pricey. So far, I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wanted a French door refrigerator. After significant analysis of features and price, she chose this LG model. She is extremely pleased with it. What more can I say?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the refrigerator for one month and so far we love it. We purchased online and the process was easy. Delivery and installation was great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but…..

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the fridge so far but the water dispenser is not working , ver slow water flow after one month of use . Need to call warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was quite the upgrade from the refrigerator the house came with. I don't want to jinx myself but it's been almost 2 years and have had a flawless experience! Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG refrigerator.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ice maker has be to replaced. a service call to LG and the came in replace the unit w/o much questions asked. now works like a champ.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is very nice and I absolutely love it and would recommend it to anybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator! Appreciate the sales team, the fact that it was available in a timely manner, and the delivery team was prompt and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge but not what we ordered. Wish I could leave a better review but we didn’t use the fridge, we waited for the correct fridge to arrive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a previous similar model which had a couple of additional features. Pleased with new model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. Very happy with the purchase and the team that came to help with the installation. Planning to buy more appliances from best buy in the future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation people arrived at my home on time. They were professional and courteous. They hauled away the old refrigerator . Good job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is a good product however I was a bit surprised by the mini-sized ice cubes from the ice maker. Everything functions well and no issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Woot woot!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Woot woot!! Yes this refrigerator freezer unit is exactly what I hoped it would be. I love the French doors on the top, all the special features. I have not finished exploring and learning, but I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the French Doors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great French Door Refrigerator! We love the French Doors as well as the black chrome. Nice LED lighting. Also like the ice and water feature in the door - something we never had, but will get much use of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service/product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love!!! And the sales team treated us amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks and works great! It’s not loud but I do get slightly irritated with the slam of the door on the left side. Lg could have made it a slow close door. Overall happy with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawlessly. This replaced a GE product that was ok as a fridge but had a lot of problems with the water dispenser and ice maker. We're very happy with our LG, it's reputation is well earned.

    I would recommend this to a friend