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Customer Ratings & Reviews

Your price for this item is $1,799.99
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The comparable value price is $3,099.99

Customer reviews

Rating 4.4 out of 5 stars with 1920 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the spaciousness, ice maker, design, fingerprint-resistant exterior, and ease of use of the 27.9 Cu. Ft. French Door Smart Refrigerator. They appreciate the ample storage space, reliable ice maker, stylish design, easy cleaning, and user-friendly interface. However, customers are negative about the compressor issues, short warranty, noise level, reliability concerns, and difficulty replacing the water filter. They have experienced compressor failures, short warranty coverage, excessive noise, unexpected breakdowns, and challenges with replacing the water filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,920 reviews
  • Rated 4 out of 5 stars

    Solid Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is a good product however I was a bit surprised by the mini-sized ice cubes from the ice maker. Everything functions well and no issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Woot woot!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Woot woot!! Yes this refrigerator freezer unit is exactly what I hoped it would be. I love the French doors on the top, all the special features. I have not finished exploring and learning, but I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks and works great! It’s not loud but I do get slightly irritated with the slam of the door on the left side. Lg could have made it a slow close door. Overall happy with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the French Doors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great French Door Refrigerator! We love the French Doors as well as the black chrome. Nice LED lighting. Also like the ice and water feature in the door - something we never had, but will get much use of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy #1

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice refrigerator, will buy again through Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brad the Man

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire process was perfect, Brad asked what we were looking for, offered suggestions, was able to confirm that the refrigerator was in stock,.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My beautiful kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love shopping at Best Buy so much. I always find what I really want. With very affordable prices. The staff is always very pleasant to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG is the best refrigerator and can use with Wi-Fi and working good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge went in backorder after purchase. Best Buy was great communicating and changing our order. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has been reliable for the past 3 years, There does not seem to be an issues so far. However it is hard to find the right replacement filters

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it coming from a regular fridge I was worried that the bottom freezer wouldn’t be big enough but when you fill it up it’s huge. Very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawlessly. This replaced a GE product that was ok as a fridge but had a lot of problems with the water dispenser and ice maker. We're very happy with our LG, it's reputation is well earned.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed in Consumer Report Top rating.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator’s ice maker keeps freezing up the cubes and they won’t disperse. They are very small and only holds about four cups of ice at a time. You need to buy ice for company or plan to make and store ice an entire day to have enough on hand. Another issue I’m having is a noisy humming vibration when I guess the compressor kicks on. Not being a service person, not sure what it is. I will make a service call to find out. This purchase is only a few weeks old so I didn’t expect to be wasting my time to get this expensive appliance running properly! Also a couple of small issues I should have noticed before I purchased. There are not enough “nubs” on the door to to adjust the height of the bins. I’m short and the top one is a problem, especially since they did away with the “flip up” option that I kept butter in. I REALLY miss that! Also the Glide N’ Serve drawer lid does not flip up and is hard to deal with. My old Maytag refrigerator automatically flipped up and was much more convenient. I hope the company is able to fix the issues I do have.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      That's not good! We're sorry to see that you've run into these issues with your refrigerator. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP LG

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge! Great purchase and the delivery team was so nice and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy was my Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator and love the room we have now. Love the professionalism their salesperson had. He was so knowledgeable and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All new appliances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with my Best Buy kitchen appliances! The salesman was so helpful and I feel like I made the best choices for my family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the black stainless steel and the storage capacity. Most of all, I love that I received my refrigerator in less than one week from Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it@!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was the best. I love this new LG refrigerator. Nicely designed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the fridge but the only issue is the ice maker is extremely small. It works fine when it's just me and the wife but when the kids are around, not near enough output. But we can live with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything our old Samsung refrigerator but better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We switched out all of our Samsung products with LG products: TV , Refrigerator and Washer/Dryer. All of the Samsung products needed repair or were buggy within three years.

    I would recommend this to a friend