Customers are positive about the spaciousness, ice maker, design, fingerprint-resistant exterior, and ease of use of the 27.9 Cu. Ft. French Door Smart Refrigerator. They appreciate the ample storage space, reliable ice maker, stylish design, easy cleaning, and user-friendly interface. However, customers are negative about the compressor issues, short warranty, noise level, reliability concerns, and difficulty replacing the water filter. They have experienced compressor failures, short warranty coverage, excessive noise, unexpected breakdowns, and challenges with replacing the water filter.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,920 reviews
Rated 5 out of 5 stars
Home use
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
LG is the best refrigerator and can use with Wi-Fi and working good.
This review is from LG - 27.9 Cu. Ft. French Door Smart Refrigerator with External Tall Ice and Water Dispenser - Stainless Steel
I would recommend this to a friend
Rated 4 out of 5 stars
Love it@!
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Delivery was the best. I love this new LG refrigerator. Nicely designed.
This review is from LG - 27.9 Cu. Ft. French Door Smart Refrigerator with External Tall Ice and Water Dispenser - Stainless Steel
I would recommend this to a friend
Rated 5 out of 5 stars
Best Buy #1
|
|
Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Super nice refrigerator, will buy again through Best Buy!
This review is from LG - 27.9 Cu. Ft. French Door Smart Refrigerator with External Tall Ice and Water Dispenser - Stainless Steel
I would recommend this to a friend
Rated 5 out of 5 stars
Great refrigerator
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
French doors make for more room in the refrigerator section. Exactly what we wanted. Reviews indicated may have trouble with ice maker, but all working well so far. Love the black stainless steel.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Refrigerator app enabled.
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great refrigerator. After our last refrigerator failed us expectedly while out of town, It is nice to have one that is app enabled and controlled. No more surprises.
I would recommend this to a friend
Rated 4 out of 5 stars
LG refrigerator
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
LG ReFRigeratoR is much better than our previous One. Very quiet!
This review is from LG - 27.9 Cu. Ft. French Door Smart Refrigerator with External Tall Ice and Water Dispenser - Stainless Steel
I would recommend this to a friend
Rated 4 out of 5 stars
Pretty good buy
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
First time needing to buy a frig and i had lots of options. Best Buy guys said LG is the best right now. It was really expensive so I’m hoping it lasts.
This review is from LG - 27.9 Cu. Ft. French Door Smart Refrigerator with External Tall Ice and Water Dispenser - Stainless Steel
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Amazing Refrigerator
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Our second LG refrigerator
This one is awy
Quiet, well working, our family is very satisfied
We are going to have a wonderful thanksgiving and Christmas this year
This review is from LG - 27.9 Cu. Ft. French Door Smart Refrigerator with External Tall Ice and Water Dispenser - Stainless Steel
I would recommend this to a friend
Rated 5 out of 5 stars
Open Box! no biggies great product very satisfied
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Open Box! no biggies great product very satisfied. Right place, right time .! Needed a good up to date fridge and happen to see this one one the side for the right price regardless of the minor bumps..
This review is from LG - 27.9 Cu. Ft. French Door Smart Refrigerator with External Tall Ice and Water Dispenser - Stainless Steel
I would recommend this to a friend
Rated 4 out of 5 stars
It takes a little while to get used to it
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had a larger freezer on my prior unit. Not everything fit into this one. I can no longer buy things without considering if I'd have room in the freezer to store it
I would recommend this to a friend
Rated 5 out of 5 stars
Great Refrigerator
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The space on the shelves is wonderful. The freezer is easy to access and find things easily.
This review is from LG - 27.9 Cu. Ft. French Door Smart Refrigerator with External Tall Ice and Water Dispenser - Stainless Steel
I would recommend this to a friend
Rated 5 out of 5 stars
Loving that frig.
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
We had the same refrigerator die by lighting & liked it so much that we bought the exact one to replace it. What more can I say...
LOVE IT !!!!!
This review is from LG - 27.9 Cu. Ft. French Door Smart Refrigerator with External Tall Ice and Water Dispenser - Stainless Steel
I would recommend this to a friend
Rated 5 out of 5 stars
Great frig
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the frig, but due to door hinges, it is about 1/4-1/2 inch too tall/high to fit back into the space. Consequently, it protrudes from the cabinets a couple of inches. Measure carefully!
This review is from LG - 27.9 Cu. Ft. French Door Smart Refrigerator with External Tall Ice and Water Dispenser - Stainless Steel
I would recommend this to a friend
Cons mentioned:
Compressor
Rated 1 out of 5 stars
Poor reliability, long repair times
|
|
Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
LG has settled a class action lawsuit for the models made before this one. Unfortunately, the newer models seem to have the same problem. After two years of use, ours stopped cooling the Saturday before Thanksgiving.
The 3 year Geek Squad warranty that I paid extra for didn't do much. They told me to contact LG since the Geek Squad techs won't have the needed replacement parts for weeks or months.
I contacted LG and they sent out a 3rd party tech. That tech is also waiting for replacement parts. Again, maybe weeks or months before we have a working fridge.
On the plus side, LG has increased their warranty on the cooler parts to ten years.
Since it could be several weeks until we get it repaired, and since the replacement parts will also be prone to breaking after a couple years, we decided to buy a new fridge. Bestbuy declined to provide any discount on a new fridge or on new Geek Squad coverage.
This review is from LG - 27.9 Cu. Ft. French Door Smart Refrigerator with External Tall Ice and Water Dispenser - Stainless Steel
No, I would not recommend this to a friend
Brand response from LGAnswers
Posted .
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Rated 5 out of 5 stars
Good job Best Buy!
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My entire experience was awesome. Best Buy could not have done anything better. Thankyou! Love my new fridge.
This review is from LG - 27.9 Cu. Ft. French Door Smart Refrigerator with External Tall Ice and Water Dispenser - Stainless Steel
I would recommend this to a friend
Rated 4 out of 5 stars
Works great so far
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great refrigerator, but the doors slam shut too hard and with time I think it will ruin the seals. Otherwise it seems to work great.
This review is from LG - 27.9 Cu. Ft. French Door Smart Refrigerator with External Tall Ice and Water Dispenser - Stainless Steel
I would recommend this to a friend
Rated 5 out of 5 stars
french door refrigerator
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
meets all our needs. Ice maker is really fast. We like the clear storage trays
This review is from LG - 27.9 Cu. Ft. French Door Smart Refrigerator with External Tall Ice and Water Dispenser - Stainless Steel
I would recommend this to a friend
Rated 5 out of 5 stars
LG Refrigerator
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a definite upgrade from our previous refrigerator. It seems to be very well engineered.
This review is from LG - 27.9 Cu. Ft. French Door Smart Refrigerator with External Tall Ice and Water Dispenser - Stainless Steel
I would recommend this to a friend
Rated 4 out of 5 stars
nice
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Need getting used to it. Had side by side before (two doors) Otherwise, I like the product so far. Been less then a month.
This review is from LG - 27.9 Cu. Ft. French Door Smart Refrigerator with External Tall Ice and Water Dispenser - Stainless Steel
I would recommend this to a friend
Pros mentioned:
Space
Rated 2 out of 5 stars
OK
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Disappointed. Has lots of space. But ice maker doesn't work most of the time. Had to order a replacement but its backordered until January. Salesman told us it was fingerprint resistant but delivery person told me it wasn't.
This review is from LG - 27.9 Cu. Ft. French Door Smart Refrigerator with External Tall Ice and Water Dispenser - Stainless Steel
No, I would not recommend this to a friend
Brand response from LGAnswers
Posted .
What you have described is far from what we expect. We would be more than happy to look into this issue for you. Our support team is available via Twitter @LGUSSupport or Facebook www.Facebook.com/LGUSA ^CP