Customer Ratings & Reviews

The refrigerator I picked out was just what I wanted. There are no complaints about anything. Every one was very helpful and friendly,

Love the French doors. Having a very bad experience with a another retailers installation, Best Buys installers were flawless!

LG ReFRigeratoR is much better than our previous One. Very quiet!

Works as expected. Be advised all these French door refrigerators don't make enough ice to keep up with a family. That's the truth. Knew that when I purchased so not an issue for me. Love it

The space on the shelves is wonderful. The freezer is easy to access and find things easily.

Great refrigerator. After our last refrigerator failed us expectedly while out of town, It is nice to have one that is app enabled and controlled. No more surprises.

French doors make for more room in the refrigerator section. Exactly what we wanted. Reviews indicated may have trouble with ice maker, but all working well so far. Love the black stainless steel.

meets all our needs. Ice maker is really fast. We like the clear storage trays

Our second LG refrigerator This one is awy Quiet, well working, our family is very satisfied We are going to have a wonderful thanksgiving and Christmas this year

First time needing to buy a frig and i had lots of options. Best Buy guys said LG is the best right now. It was really expensive so I’m hoping it lasts.

It’s a definite upgrade from our previous refrigerator. It seems to be very well engineered.

My entire experience was awesome. Best Buy could not have done anything better. Thankyou! Love my new fridge.

Working like a charm! Just what I wanted. Thanks a set Buy

We had the same refrigerator die by lighting & liked it so much that we bought the exact one to replace it. What more can I say... LOVE IT !!!!!

Very happy with the new refrigerator. Only complaint, I wish I could have got it in white, but it was not in stock.

Open Box! no biggies great product very satisfied. Right place, right time .! Needed a good up to date fridge and happen to see this one one the side for the right price regardless of the minor bumps..

LG has settled a class action lawsuit for the models made before this one. Unfortunately, the newer models seem to have the same problem. After two years of use, ours stopped cooling the Saturday before Thanksgiving. The 3 year Geek Squad warranty that I paid extra for didn't do much. They told me to contact LG since the Geek Squad techs won't have the needed replacement parts for weeks or months. I contacted LG and they sent out a 3rd party tech. That tech is also waiting for replacement parts. Again, maybe weeks or months before we have a working fridge. On the plus side, LG has increased their warranty on the cooler parts to ten years. Since it could be several weeks until we get it repaired, and since the replacement parts will also be prone to breaking after a couple years, we decided to buy a new fridge. Bestbuy declined to provide any discount on a new fridge or on new Geek Squad coverage.

I had a larger freezer on my prior unit. Not everything fit into this one. I can no longer buy things without considering if I'd have room in the freezer to store it

Love the frig, but due to door hinges, it is about 1/4-1/2 inch too tall/high to fit back into the space. Consequently, it protrudes from the cabinets a couple of inches. Measure carefully!

Great refrigerator, but the doors slam shut too hard and with time I think it will ruin the seals. Otherwise it seems to work great.