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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1920 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the spaciousness, ice maker, design, fingerprint-resistant exterior, and ease of use of the 27.9 Cu. Ft. French Door Smart Refrigerator. They appreciate the ample storage space, reliable ice maker, stylish design, easy cleaning, and user-friendly interface. However, customers are negative about the compressor issues, short warranty, noise level, reliability concerns, and difficulty replacing the water filter. They have experienced compressor failures, short warranty coverage, excessive noise, unexpected breakdowns, and challenges with replacing the water filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,920 reviews
  • Rated 5 out of 5 stars

    Great refrigerator/freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was done by Best Buy contractors and the job was done well. The refrigerator performs well without any problems. The whole process was seem less.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well designed model! Deep and quiet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker design is optimal. It does not take up too much space like other models. The storage compartments are all very well thought out. Very intuitive to use. Very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My entire experience was awesome. Best Buy could not have done anything better. Thankyou! Love my new fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The space on the shelves is wonderful. The freezer is easy to access and find things easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the new refrigerator. Only complaint, I wish I could have got it in white, but it was not in stock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy #1

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice refrigerator, will buy again through Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I didn’t give it a 5 is because the top shelf is not very useful. Can’t use it for anything tall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG - 27.9 French Door Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with the fridge so far, the only drawback is that there is no ice maker in the bottom freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerator Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our LG refrigerator is perfect for our home - John and Tom were very knowledgeable in their help on purchasing our appliance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best refrigerator on the planet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an unbelievable refrigerator! It keeps things perfectly cold. If only it could cook for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG delivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haply with the size of this refrigerator and especially happy with how fazt it was delivered and installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a definite upgrade from our previous refrigerator. It seems to be very well engineered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    grate package deal. Saved a bundle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these LG appliances. They look grate and are very dependable. I had LG appliances before the hurricane and replaced them with LG. My wife and myself highly recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roberto

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, from the door, on the sales man, who took the time to review all my options. The delivery men did an excellent job on set up and removal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    french door refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    meets all our needs. Ice maker is really fast. We like the clear storage trays

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG's the best!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. It has nice shelf layout for almost any size container. Also easy to clean compared to other brands!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It's not as big as my last fridge so I'm having an issue dealing with lesser space. Love the finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge was a great choice. Im still having issues with the ice maker but averall is really good. The delivery crew was awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator. Large capacity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like our new refrigerator, but it does show finger smears on it from our three year old. The features and size are all good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect, except..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this fridge exceeded expectations. The only criticism I have is that the left door which has the ice maker slams shut if you're not careful (due to weight i guess).

    I would recommend this to a friend