Customer Ratings & Reviews
- Model:
- LFXS28968D
- SKU:
- 5968301
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the spaciousness, ice maker, design, fingerprint-resistant exterior, and ease of use of the 27.9 Cu. Ft. French Door Smart Refrigerator. They appreciate the ample storage space, reliable ice maker, stylish design, easy cleaning, and user-friendly interface. However, customers are negative about the compressor issues, short warranty, noise level, reliability concerns, and difficulty replacing the water filter. They have experienced compressor failures, short warranty coverage, excessive noise, unexpected breakdowns, and challenges with replacing the water filter.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice maker
Poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a floor model. It worked for one day. Could not get a LG person to come look at it for one month. Best Buy personnel stood behind it but took over two weeks and two separate visits to get it fixed. Lesson learned do not by LG there are no service people in this area to fix it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thanks so much for the excellent review. Such detailed information really helps our R&D team understand our customers and what it takes to make you happy. We greatly appreciate the feedback and we are sorry the refrigerator did not meet your expectations. ^CP
LG-27.9 French Door Smart WIFi Enabled Refrigerato
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are enjoying our new refrigerator— it has lots of features and we like the ice system especially.
I would recommend this to a friendGreat deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a new fridge and finally decided to go with this model. It is roomy and has everything we need. We also purchased extended warranty for peace of mind.
I would recommend this to a friendThe wifi only works with 2.4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator but the wifi only works with 2.4 Ghz systems and the water/ice dispenser light can’t turn on independently
I would recommend this to a friendJust had it for 1 week, but so far it a great buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only took a short time to install & go over the refrigerator. Matches other appliances & so far works great. Having to get use to the in door ice & water but it works great.
I would recommend this to a friendFridge review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker should hold more ice without having to transfer to freezer
I would recommend this to a friendSolid refrigerator.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great so far. Had this since March 2021. No issues.
I would recommend this to a friendnew fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great deal on a scratch and dent. the fridge works great.
I would recommend this to a friendI recommend this fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it I’m so happy that I bought my refrigerator! This fridge really help me a lot! Thank you BestBuy!
I would recommend this to a friend- Cons mentioned:Compressor
Don’t buy!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a year old and the fridge won’t cool enough for me to feel safe keeping things for any amount of time. Freezer is completely useless…had to buy a deep freezer for my garage to store frozen items u til I could get a new fridge. Won’t make ice or dispense water. And LG had no service people so the only option was to replace it. I went with another brand completely and had to wait 7 months to finally receive it!! Not happy!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Duly noted. We are disappointed to see that this happened, and we want to thank you for taking the time to share your experience with us. We hope to learn from this and strive for continuous improvement. ^Jennifer
Nice fridge, unremarkable delivery.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This LG refrigerator is attractive and easy to use. The quality is above average for appliances at this price point. The french doors were not working perfectly after having been removed during delivery and then re-installed poorly. My husband was able to correct the situation without having to call for service.
I would recommend this to a friendLG Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy purchase, was able to get it next day. Excellent delivery team, they really did a great job.
I would recommend this to a friendOverall good
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really like this fridge, the only downside is the ice maker. It’s small & we constantly run out of ice.
I would recommend this to a friendWell equipped refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the refrigerator and meet my expectations. I got exactly what I expected and performance to date is as expected.
I would recommend this to a friendGreat fridge with ample features
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this new fridge. It's got all basic features we wanted and is holding up well. The color is a great option, too. I recommend it!
I would recommend this to a friendSuper efficient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An additional lovely fridge with perfect fit in my kitchen along with other appliances, superb organized storage capacity
I would recommend this to a friendThe new look for my old house.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The staff were easy and nice to work with.very knowledgeable in the product. Pleasantly surprised.
I would recommend this to a friendLoads of space!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bright inside lighting, great vegetable crisper performance, truly smudge proof finish, nice small ice cube size. Small ice storage in door.
I would recommend this to a friendFAbulous!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I waited 20 yrs to replace my old side by side. Roomy, bright with room for everything! Even my food stays fresh longer—especially produce.
I would recommend this to a friendGreat Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best French door refrigerator we found on the market especially with the amount of money we saved by shopping at Best Buy vs Home Depot and Lowe’s.
I would recommend this to a friend