Customer Ratings & Reviews
- Model:
- LFXS28968D
- SKU:
- 5968301
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the spaciousness, ice maker, design, fingerprint-resistant exterior, and ease of use of the 27.9 Cu. Ft. French Door Smart Refrigerator. They appreciate the ample storage space, reliable ice maker, stylish design, easy cleaning, and user-friendly interface. However, customers are negative about the compressor issues, short warranty, noise level, reliability concerns, and difficulty replacing the water filter. They have experienced compressor failures, short warranty coverage, excessive noise, unexpected breakdowns, and challenges with replacing the water filter.
This summary was generated by AI based on customer reviews.
Well equipped refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the refrigerator and meet my expectations. I got exactly what I expected and performance to date is as expected.
I would recommend this to a friendLG refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales were great, installation marginal. Scratched floor and bent inside of door when bringing into house.
I would recommend this to a friendLoads of space!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bright inside lighting, great vegetable crisper performance, truly smudge proof finish, nice small ice cube size. Small ice storage in door.
I would recommend this to a friendFAbulous!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I waited 20 yrs to replace my old side by side. Roomy, bright with room for everything! Even my food stays fresh longer—especially produce.
I would recommend this to a friendBest fridge ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent,functions are as good as stated. I will recommend for any one looking out for a good refrigerator
I would recommend this to a friendGood product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery team was very efficient and courteous; great overall purchase experience. Refrigerator is working as expected.
I would recommend this to a friendExcellent product and delivery service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is attractive and very space functional. The delivery was on time and very professional, and they were able to answer any questions I had.
I would recommend this to a friendGreat Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best French door refrigerator we found on the market especially with the amount of money we saved by shopping at Best Buy vs Home Depot and Lowe’s.
I would recommend this to a friend- Cons mentioned:Compressor
Not a dependable kitchen appliance brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.10 months in and the compressor is going. I just had to throw out an entire freezer full of food, as i await a technician to come out. Also, the ice maker has always jammed, requiring you to take a knife to stab at it and loosen it, so that it can be dispensed. My first time buying a major appliance other than Whirlpool brand, only because I had liked the extra space that having the ice maker built into the door gives you inside the fridge, instead of the usual ice maker unit taking up space from a shelf, but the issues this LG fridge has at NOT EVEN A FULL YEAR OLD, is not worth it. I did read about the potential compressor issue from other people and did pay for an extended warranty, but once that’s up, i’ll certainly avoid this brand for anything other than TV’s.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I am confident that the repair will resolve the problem with your unit. Understandably, it's frustrating
and disappointing to need repair so soon after purchasing the unit. If you ever have any questions,
please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook
at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused.^Venette
LG Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the refrigerator, wish the doors closed more securely on their own but that is pretty minor.
I would recommend this to a friendNew Fridge shopping.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kate was great at the San Bernardino Best Buy. She worked in the appliance section.
I would recommend this to a friendShelves
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish shelves could be placed in more configurations. Otherwise great.
I would recommend this to a friendNew Kitchen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All appliances are working fine . The install when smoothly. The install team seemed very knowledgable.
I would recommend this to a friendGood investment
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, replaced Old LG with this new one. The only drawback is you have to press a bottom for switching between ice and water
I would recommend this to a friendLg fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good fridge. The delivery team was really great as they had to take the doors off to get it in.
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy hook-up and no problems. It had a funny little new smell but placed a box of baking soda and it was resolved quickly...like in a matter of hours.
I would recommend this to a friendgreat frig for our needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it does a great job and it's beautiful. Due to the fact we just got it, we are still learning all of its features. The delivery and installation process was incredible.
I would recommend this to a friendAwesome Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Refrigerator. The set up was easy. It works and looks even better than expected. Will definitely recommend to others.
I would recommend this to a friendRefrigerator Installation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The two workers who delivered our refrigerator did very professional job under very strenuous conditions. Great job
I would recommend this to a friendLG Refrig
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we happy with our purchase. we had to install ourselves. Didnt fit our door frame.
I would recommend this to a friend
