Customer Ratings & Reviews
- Model:
- LFXS28968D
- SKU:
- 5968301
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the spaciousness, ice maker, design, fingerprint-resistant exterior, and ease of use of the 27.9 Cu. Ft. French Door Smart Refrigerator. They appreciate the ample storage space, reliable ice maker, stylish design, easy cleaning, and user-friendly interface. However, customers are negative about the compressor issues, short warranty, noise level, reliability concerns, and difficulty replacing the water filter. They have experienced compressor failures, short warranty coverage, excessive noise, unexpected breakdowns, and challenges with replacing the water filter.
This summary was generated by AI based on customer reviews.
Loving new fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our first French door refrigerator. We really like it. Able to see everything on the shelves.
I would recommend this to a friendLooks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm loving the black stainless finish. Its doing a great job of keeping my food cold.
No, I would not recommend this to a friend- Cons mentioned:Reliability
Do Not Buy LG appliances
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model has tons of problems and I have had to replace the water lines, the refrigerator Evaporator fan three times. Best Buy does not care if you lose food while you are waiting a week for the repair. They just give you the run around between the LG warranty and theirs. I am surprised Best Buy carries such an inferior models. There are postings all over the Internet about the issues with this refrigerator.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there.
We're sincerely sorry for the ongoing issues you've experienced with your Refrigerator. This is not the quality we expect from our products, and we understand your frustration.
It's disheartening to learn that you've had to replace the water lines and the Evaporator fan multiple times. Your feedback is crucial to us, and we're committed to finding a resolution.
Regarding the service process, we're truly sorry for any inconvenience you've faced. We understand the importance of prompt and efficient service.
Could you please send us a private message via Facebook or X (Twitter) @LGUSSupport with your contact details and any available documentation? Our dedicated team will prioritize your case and work towards a resolution.
Again, we apologize for any inconvenience you've faced. Your satisfaction is important to us, and we're committed to making things right.
—Kai
Well laid out and plenty of storage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with purchase. Shelves are well laid out and adjustable as needed. Freezer holds a good amount as well.
I would recommend this to a friendMr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service was good but didn’t really get a deal with an existing card
I would recommend this to a friendLG
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a little smaller then my ild LG but it all good
I would recommend this to a friendHuge fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is fantastic, looks great, storage and size is also amazing. We couldn’t be happier with our purchase.
I would recommend this to a friendSpacious Interior
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this refrigerator because the design and location of the ice maker did not limit the amount of available interior space.
I would recommend this to a friendGreat refrigerator- satisfactory rating
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am satisfied with this purchase and am enjoying it. I still need to review the manual to learn more about this refrig.
I would recommend this to a friendVery good so far.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator works great. Lots of room and looks good too! Delivery and install guys were great!!
I would recommend this to a friendKat’s New Frig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My food is cold & ice cream is frozen NOT soft serve!!
I would recommend this to a friendLove it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far loving my fridge. Love how the Ice takes so little space in the door. Also, love the Size of the Ice cubes.
I would recommend this to a friendBuyer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! This worked out well for the property I bought it for.
I would recommend this to a friendGood service and product!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good service and product!! Very good service and price and service
I would recommend this to a friendRefrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have only had this a few weeks. So far, it has performed as expected.
I would recommend this to a friendGood refrigerator.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it has been a great refrigerator. Keeps everything cold and works how I wanted.
I would recommend this to a friendI love the ice maker !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very handy compartments and the ice maker stop and starts by it's self. Never had one like this before. Thanks LG.
I would recommend this to a friendAwesome fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge! Looks very sleek and matches with other appliances nicely!
I would recommend this to a friendLG Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator, great storage compartments and expanded freezer storage.
I would recommend this to a friendGreat value
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price! No issues and runs great. Could not be happier.
I would recommend this to a friend