Customer Ratings & Reviews
- Model:
- LFXS28968D
- SKU:
- 5968301
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the spaciousness, ice maker, design, fingerprint-resistant exterior, and ease of use of the 27.9 Cu. Ft. French Door Smart Refrigerator. They appreciate the ample storage space, reliable ice maker, stylish design, easy cleaning, and user-friendly interface. However, customers are negative about the compressor issues, short warranty, noise level, reliability concerns, and difficulty replacing the water filter. They have experienced compressor failures, short warranty coverage, excessive noise, unexpected breakdowns, and challenges with replacing the water filter.
This summary was generated by AI based on customer reviews.
My New Kitchen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new kitchen appliances. Have begun loving cooking meals from scratch again.
I would recommend this to a friendFridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator has been a very nice edition to the kitchen it’s been very efficient!
I would recommend this to a friendMR. DON
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HELP WAS GREAT. LOVE OUR REFRIGERATOR. THE SELECTION WAS REALLY GOOD TOO.
I would recommend this to a friendOnly A Year In & A Problem
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little over a year old. Now our fridge compressor is running a lot more and we received a warning from the LG ThinQ app that there is something wrong internally with the cooling system. No ice production and a warning that the freezer may defrost and we could lose our food. Tells us to call for service. Hopefully the extended warranty covers it. I should have bought whirlpool since it’s still made in USA even though the interior and some of the features of this fridge are nicer.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Chilly box
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps grub nice and cold like it’s supposed to no complaints.
I would recommend this to a friendSleek appearance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks sleek and performs great. Have only had for a limited time but so far no issues.
I would recommend this to a friendNew products
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t have my refrigerator yet. However I must say I am happy with my choice.
I would recommend this to a friendSo Far So Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator looks great and works as expected. Ice maker is a little small but that is the only small con.
I would recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is amazing and beautiful. I just wish the freezer would be bigger.
I would recommend this to a friendGreat Quality for Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Ice cubes are smaller than average so they are made much quicker.
I would recommend this to a friendKnight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, looks nice, easy to see inside, meets expectations
I would recommend this to a friendGreat buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious, love the inside lighting. Freezer is larger than i expected
I would recommend this to a friendGreat buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic fridge no complaints. We love it. Easy access, great storage really nice.
I would recommend this to a friendLg product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and great price would definitely recommend to purchase from Best Buy
I would recommend this to a friendOverall happy with my purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful fridge, ice maker compartment needs to be larger. Especially for hosting family & friends
I would recommend this to a friendTop Notch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new French Door Refrigerator. The ice is a perfect size and the water is crystal clear and refreshing
I would recommend this to a friendPlenty of room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great upgrade plenty of room but ice maker can't keep up with us
I would recommend this to a friendNew refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are happy with the purchase. The refrigerator performs as it is supposed to.
I would recommend this to a friendSimply great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was better than expected. Totally feeling satisfied with my purchase.
I would recommend this to a friendgreat fridge
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.quality is good. this fridge is good. but their support sucks. it not bad overall
I would recommend this to a friend