Customer Ratings & Reviews
- Model:
- 27LQ625S-PU
- SKU:
- 12108843
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Good buy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little tv, use in my camper. It gets great reception and tons of options on WiFi for movies, etc
I would recommend this to a friendLG 27" Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for our kitchen. Fits under the cabinets and the streaming works perfectly, as well as 100+ channels of HD programming with a simple antenna.
I would recommend this to a friendExcellent for small spaces
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing clarity, and the multiple HDMI ports to hookup gaming devices allow for wider versatility! Thinking of purchasing another to utilize them both on a Dual Monitor stand!
I would recommend this to a friendGood but dim.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good overall. Need external sound and picture is a bit dim.
I would recommend this to a friendGreat Tv for price
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome small TV, used briefly but was perfect for what I needed. Picture wasn't too bad for the size of the TV
I would recommend this to a friendBest Buy Open Box Excellent Misrepresentation
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Order what was supposedly an “Excellent” condition Open Box. What arrived was missing the remore and the screws to connect the feet. In other words, by BestBuy’s definitions it was “Fair”. I also was going to buy an “Excellent” condition 32” that was supposed to in stock at the store. Once the employee went to find it, they came back and said they had 2 Open Boxes. One was labeled Excellent the was labeled Good. He said both were missing parts and as such actually Fair condition. BestBuy is going downhill quickly.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Tom. Thank you for sharing your feedback with us regarding the LG TV (27LQ625S-PU) model. We understand your concern, especially after purchasing an "Excellent" condition open box item, only for it to arrive missing essential components like the remote and screws. We're committed to ensuring that our products are delivered with all necessary components to provide a seamless experience.
While we can’t directly control the condition of open box items at third-party retailers, we want to make sure you’re taken care of.
We recommend contacting Best Buy customer service at 888-237-8289 to address the condition discrepancy and ensure they assist you with either sending the missing parts or offering a solution. If you continue to experience issues or need additional help, feel free to reach out to us via private message on social media @LGUSSupport. We’ll help make sure your concerns are heard and assist with any other LG-specific issues you may have. ^Juvy
- Pros mentioned:Picture quality
Needs good instructions
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, sound not too good. Totally abysmal instruction manual. Having to figure out how to do simple things like watching live TV, unacceptable.
No, I would not recommend this to a friend Need adjustment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen cannot be brighten If the Screen needs more brightening, you cannot there is no adjustment
No, I would not recommend this to a friendSmall space TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this for a small space in my wife's office. We were able to connect directly to our ethernet connection and eliminate all the other streaming devices.
I would recommend this to a friendThe Bluetooth wireless connection sucks !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like everything about this tv. Except: It takes forever (it seems like) to get my Bluetooth wireless earbuds. To connect to the tv. And this happens almost every day. I also have to unplug the earbuds base, turn off the tv, and start all over ! This is why I only gave it 3 stars.
No, I would not recommend this to a friendJust average - fell below my expectations
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having had other LG TV's before, I had high expectations for this TV. I found it only to be average, and even though it had numerous color adjustments - including advanced - I found the picture was not very bright, and the overall effect seemed washed out. Sound was a bit tinny due to small speakers. I think there may be better choices - even in a lower price range.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
LG TV's are great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is a 27 inch, and the picture is often horizontally distorted. Otherwise, the picture and sound are perfect.
No, I would not recommend this to a friend Good value
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and is good value for the money . We have 3 of them and they definitely serve a purpose.
I would recommend this to a friendLove This TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV for my bedroom last year. My granddaughter needed a TV for her dorm room this year. I bought her this TV about a month ago. It is the perfect size for her room.
I would recommend this to a friendGreat TV and Great installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy Employees who installed was fantastic, professional and cleaned up after he was done. Very nice. I was totally impressed
I would recommend this to a friendGood little TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a little trouble getting the picture to the right contrast that I liked but overall this is a good TV. Would certainly buy another LG if the need comes up. First smart TV and my internet is not great but it seems to work well.
I would recommend this to a friendPoor remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and price…..disappointed that I had to reboot the remote which i had to do an internet search to find the process
No, I would not recommend this to a friend- Cons mentioned:Remote control
LG tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote/TV slow to respond especially on streaming apps. When selecting a show on Netflix it goes halfway, stalls goes back to original position. After several attempts you get what you want. Remote buttons are small and don’t light up in dark room
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Susan. Thank you for sharing your feedback on the LG TV (27LQ625S-PU) model. We understand your concern about the TV and remote are slow to respond, especially when using streaming apps. We strive to provide high-quality products that exceed our customer's needs and expectations. To improve performance, we recommend ensuring your TV’s firmware is up to date by navigating to Settings > All Settings > Support > Software Update and checking for available updates. For guidance, you may visit https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535. Additionally, clearing the app cache by reinstalling the affected streaming apps may help. If the issue persists, please send us a private message on social media @LGUSSupport, and we’d be happy to assist further. ^Juvy
Nice TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV fits our needs. It was really hard to find a 27”.
I would recommend this to a friendNew TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new TV because the new DVD player had to be connected to an updated HDMI television. Good thing the two items were on sale.
I would recommend this to a friend