Customer Ratings & Reviews
- Model:
- 27LQ625S-PU
- SKU:
- 6506780
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the picture quality and ease of use of the 27" Class LED Full HD Smart TV with webOS (2022). Many also appreciate the TV's size and value for the price. However, some customers expressed concerns about the remote control's design and the TV stand's limitations. A few also mentioned software-related issues.
This summary was generated by AI based on customer reviews.
Love This TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV for my bedroom last year. My granddaughter needed a TV for her dorm room this year. I bought her this TV about a month ago. It is the perfect size for her room.
I would recommend this to a friendNumerous HDMI Ports
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Numerous HDMI ports makes it convenient to switch between gaming consoles (with the touch of a button).
I would recommend this to a friendGood little TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a little trouble getting the picture to the right contrast that I liked but overall this is a good TV. Would certainly buy another LG if the need comes up. First smart TV and my internet is not great but it seems to work well.
I would recommend this to a friend- Cons mentioned:Remote control
Not worth the hassle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a smaller tv for bedroom and this fit the bill. Unfortunately it was a big let down. Biggest complaint was it Would not stay connected to Wi-Fi, tried many configurations. Remote control was not intuitive and very confusing. Picture and sound quality was just ok. Returned it and got a Samsung that is a much better tv for not much more money.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, RobertW. Thank you for taking the time to review the LG Smart TV (27LQ625S-PU) model. We appreciate your feedback and apologize for the inconvenience you experienced with the Wi-Fi connectivity, remote control, and overall performance of the TV. We understand how frustrating this must have been, especially considering your need for a smaller TV for your bedroom. Our team is continuously working on improving our products and your feedback will be invaluable in this process. If there's anything else we can do to assist you with your other LG product, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We're here to assist you every step of the way. ^Juvy
Worked out better than planned.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it to use with my PS5, but the fact that my laptop can wirelessly connect to it is a very awesome bonus.
I would recommend this to a friend- Pros mentioned:Picture quality
Decent but a bit underpowered
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent but a bit underpowered. Picture quality is good for what it is.
I would recommend this to a friend ConnieLike
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only reason I didn't give 5 stars is that the TV guide of programs is too small and the description at the top is so tiny I have to get up and walk close to the screen. For this reason only, the 27 inch is too small. The 32 inch would be better.
I would recommend this to a friendPoor remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and price…..disappointed that I had to reboot the remote which i had to do an internet search to find the process
No, I would not recommend this to a friend27” LG TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall seems good. Getting some flickering but not sure if it is the TV or the internet signal
I would recommend this to a friendLove LG TV!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Delivery and Quality and we love watching and learning! Thank you!
I would recommend this to a friendGood tv, Good OS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv. OS does not lag, which is great. Def reccomend for anyone looking for a small tv compared to competition.
I would recommend this to a friendRight size
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’d originally purchased a 32” for my RV bedroom but it was too big I stumbled across this which was a better fit, plus it was a Full HD so, bonus over the 720p of the 32”. So far, so good.
I would recommend this to a friendGood purchase!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like my new LG TV. Just taking some time getting use to it. Glad I did purchase.
I would recommend this to a friendGood small TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a gift for Kitchen counter - took some time to set up - adding all of the on-line portions but a definite step-up. The remote will take some time for my elderly mother to adjust to.
I would recommend this to a friendtv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know it is small, but it works for the space. It was a quick and easy purchase over the phone.
I would recommend this to a friendCompact TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for smaller rooms. Only thing that was odd is the set came with a gaming power cord instead of a regular power cord.
I would recommend this to a friendBrand response from LGAnswers
Posted .Hi, thank you for the high praise for the 27" LED HD TV! Should you need support, please feel free to reach out to us! Please see the following link to see our contact options:
https://www.lg.com/us/support/contact . ^Chris
DEAD AFTER 20 DAYS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased online: May 30. Delivered to Dandrige, TN on June 4. Quit Working: June 19. Contacted Best Buy, but their warranty for immediate replacement is 15 days from the date of purchase, so I had to contact LG customer service. LG would not do an immediate replacement, so they said they would email me a shipping label within 24 hrs. Did not receive it until June 27. Shipped it to a repair facility in SoCal. They were supposed to receive it on July 3, but that didn’t happen. So, now it sits in a FedEx warehouse until tomorrow, July 7. Will now have to wait for it to be delivered to LG’s repair facility, have it setup in the queue for diagnosis and repair, then shipped back to TN. Will follow up with final delivery date and assessment of the repair, AND determine if they repaired the same unit or replaced it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Bill. Thank you for sharing your experience with us. We understand your concern about your LG Monitor (27LQ625S-PU) model, TV not meeting your expectations regarding its longevity, and the repair process. We really aim to provide reliable, top-notch products and great service to make your experience as smooth as possible.
To help us look into your repair status and speed things up a bit, just make sure you’ve tracked your shipment accurately with the FedEx tracking number we provided. That usually gives you real-time updates on where it is. If you need more help, feel free to drop us a private message on social media @LGUSSupport, and our team will be super happy to help you find some solutions. ^Juvy
LG 27" TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how quickly this TV turns on compared to the other one before. It loads stations so much faster however the sound quality is not good- there is no base. Its fine for a kitchen Tv but wouldnt recommend for a larger room.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Disappointed that it was so hard to figure out.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has frustrated us. It was hard to set up and make work in the first place, and we finally had a friend come help us. We have had to unplug and reboot it a couple of times. We miss our Samsung TV that went black-screen on us that we had before that was great. We needed a 27" to fit in our entertainment center and Samsung's smallest is 32". We are not pleased. We still don't have our DVD/VCR player hooked up, because we can't figure it out.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We read your feedback, and we’re sorry the LG - 27" Class LED Full HD Smart TV with webOS didn’t suit your overall needs. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we will be happy to accommodate you. ^James.
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very user friendly to set up! A challenge! I had to have my son to set it up.
I would recommend this to a friend