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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 196 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the 28.6 Cu. Ft. 4-Door French Door Smart Refrigerator for its spacious capacity, appealing design, and overall performance. The refrigerator is also appreciated for its quiet operation. However, some customers have expressed concerns about the water dispenser, temperature control, and door seal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 196 reviews
  • Rated 5 out of 5 stars

    refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with purchase. Was worried it wouldn't fit through doorways but delivery people showed me that fridge is delivered without fridge doors attached and they attach doors once delivered so it easily fit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Purchase. Overall alot of space in rhe fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage and sleek features, highly recommended for family

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    2 Failed LG refrigerators in 5 months. Bad quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an LG refrigerator 5 months ago and it never cooled down below 43F. After 3 months of frustration, Best Buy exchanged the refrigerator per LG USA's request. I got this Refrigerator 2.5 months ago, since then it stopped cooling twice. Each time I submitted a repair request through LG website and it took 2-3 days for them to get back to me. First time we had to do a manual defrost on the unit, which takes a day to defrost and another day to cool it down. So the fridge was out of commission for 4-5 days. Two weeks after the first incident, refrigerator stopped cooling again. This is very frustrating. Just to put in perspective, our first LG refrigerator lasted 10 years, second LG refrigerator never cooled for 3 months, third LG (current) lasted 2.5 months. My parents refrigerator lasted 50 years and it was still working when we finally got rid of it. Clearly LG customer service is very slow to respond and product quality is not there. I DON'T RECOMMEND ANY LG PRODUCT TO ANYONE.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. We're grateful for your time to write us detailed feedback on your LG Refrigerator (LRMWS2906S) model. We appreciate your feedback and regret the issues you have encountered with your LG refrigerator. We understand how frustrating it can be to experience multiple failures within such a short period. This is not the level of quality and longevity we strive to deliver. For more details on your issue, please visit this link: https://www.lg.com/us/support/help-library/not-cold-enough-refrigerator-CT10000021-1426094905942. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy LG

  • Rated 5 out of 5 stars

    5 star

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality easy Install and deliver was a breeze

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased open box unit no problems at all and have had a year already!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy at Best Buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great buy..the delivery was awesome. Thank you BestvBuy!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    Not Cold Enough

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As other reviewers have said, fridge temperature is around 38-42 at the lowest setting. Worse, during the defrost cycle, it goes up to 50, but doesn’t recover fast from it. The only good thing is that it is very quiet.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your feedback on the LG Refrigerator (LRMWS2906S) model. We’re glad you find the fridge quiet, but we understand your concerns about the temperature fluctuations. We strive to provide high-quality products that exceed our customer's needs. Here are a few troubleshooting steps to help address the temperature issues: Ensure the temperature settings are correctly adjusted. For most refrigerators, the ideal temperature is around 37°F (3°C). Verify that the door seals are clean and sealed properly to prevent warm air from entering the fridge. For more help, visit https://www.lg.com/us/support/help-library/lg-refrigerator-how-to-change-the-temperature-setting--20152285479167. For more assistance, please reach out to us on social media @LGUSSupport. We’ll gladly assist you further and explore additional solutions to ensure your fridge operates effectively. ^Juvy LG

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product if you are looking for Large storage capacity and don’t mind the ice maker being in the tray instead of on the door side- it leaves lot of space for internal storage on the door side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman Mike was great, informative and patient. The delivery team (2) were also great and efficient and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator prefect for home. Also price went down $200 more best buy took it off for me 2 weeks after purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Love

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Daughter and Family in Rhode Island and they are loving it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely spacious fridge 2 door

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my fridge , so much space , easy to grab everything, kids friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New to stainless appliances

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it service was on time and great . The men were clean and left everything finished.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I finally got a plumber about a week ago - so have only used for about a week.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys damaged my product pretty bad but besides that I absolutely love mg new refrigerator.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, BettyS. Thank you for sharing your feedback with us. We’re thrilled to hear that you love your new LG LRMWS2906S refrigerator! However, we understand your situation that you have received a product that was damaged during delivery.

      If your refrigerator was damaged in shipping, we recommend contacting Best Buy directly to initiate a return or exchange within their return window. You can find more information on their Help for Damaged or Incorrect Orders page.

      Once your refrigerator is properly addressed, please feel free to reach out to us if you have any questions or need assistance with features or operation. We’re here to help!
      Best Buy Help for Damaged or Incorrect Orders - https://www.bestbuy.com/site/help-topics/problems-with-an-order/pcmcat204400050015.c?id=pcmcat204400050015
      We appreciate your patience and hope you enjoy the full benefits of your new refrigerator soon.
      —Renzo LG

  • Rated 4 out of 5 stars

    Good space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the space Didn’t realize no exterior ice dispenser

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Would not buy again.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator does not cool properly in the upper section the freezer works fine! LG support is TERRIBLE!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the LG microwave that I have bought recently from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New refrig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy, received on time, installation is good

    I would recommend this to a friend