Customer Ratings & Reviews
- Model:
- 28LM400B-PU
- SKU:
- 6337625
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the 28" Class LED HD TV for its exceptional picture quality and crispness, making it a perfect choice for those seeking an immersive viewing experience. The TV's ideal size and user-friendly setup process are also highly appreciated. While some customers have expressed concerns about the lack of smart TV features and the volume level, the overall positive feedback suggests that this TV offers great value for its price.
This summary was generated by AI based on customer reviews.
Works fine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, it was the only one available because of THE 19.
I would recommend this to a friendgreat picture, good sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound on the volume control is excessive, speaks too much to the owner.
No, I would not recommend this to a friendGreat for back office
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I found the deal Good price - good product - easy set up
I would recommend this to a friendKnowledge employee .
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well satisfied with product. It was a bit hard to install, but we did it.
I would recommend this to a friendStunning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks this was a great TV I love it! Thanks for the help!
I would recommend this to a friendGreat small tv for guest bedroom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only complaint is that it can't be adjusted to tilt or swivel
I would recommend this to a friendGreat TV for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.came in sooner than anticipated and works great. Love it
No, I would not recommend this to a friendit has a great picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i do not usually review any products i will not review anything
I would recommend this to a friendPicture could be a bit sharper.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to adjust as much as I could to get a sharp picture.
I would recommend this to a friendWorks for what we need
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for the camper and does what we need it to
I would recommend this to a friendEasy to set up!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and add Roku to. It’s for our kids, they love it.
I would recommend this to a friendGood little TV but....
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This little tv is great. The one gripe I have is there is no audio output. And the speakers are not the best. No headphone jack, no optical, no Bluetooth. Nothing. No way to boost volume output.
I would recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Good TV used as monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is great for the purpose that I purchased it for
I would recommend this to a friendLg is always good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice for the price. You cannot go wrong with this
I would recommend this to a friendYay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great television. I wish the bigger one fit in my house
I would recommend this to a friendDescribed as LG - 28", but it's actually 25" wide.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really excited about getting my 28" LG TV at a great sale price, but I wonder why it's actually 28" in diagonal and not across. It's 25" wide. Not sure if that's how all TV descriptions are, but I was not happy knowing after opening the box.
No, I would not recommend this to a friendOK TV, but needs audio output
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv works fine and was very easy to set up. Major disappointment in that this tv did not include a digital audio output. I purchased a soundbar for this tv and was not able to use it. Built-in tv speakers are just OK.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
I returned the TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture was great, size perfect, but was to bulky on the back, so when you have it install in the wall comes out to fare, I had on older Led tv that was tiny comparing with this one,
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of this LG TV. I am sorry to hear that it did not meet your expectations and that you had to return it.
Your feedback is very important to us and will be shared with our product team.
If you decide to give LG products another try and have concerns or questions, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/ ^CP
Most annoying tv ever
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this tv. It’s just for bedroom or I would have gotten rid of it the picture is ok, but switching channels is horrible. For example, you flip to channel 13 and it goes to 10 or other combos. My lower channels have 2 different options and only one is selected and other turned off but if go ch 6 it goes 6-1 and have to hit ch again to get to 6-2 the better option. It’s same setup on every other tv in house, but none does this, none goes to channels turned off in settings.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
LG leaves something to be desired.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is quite good. Sound sucks and there is no provision far audio output. I fixed our old TV and retired this one.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette