Customer Ratings & Reviews
- Model:
- 28LM400B-PU
- SKU:
- 6337625
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the 28" Class LED HD TV for its exceptional picture quality and crispness, making it a perfect choice for those seeking an immersive viewing experience. The TV's ideal size and user-friendly setup process are also highly appreciated. While some customers have expressed concerns about the lack of smart TV features and the volume level, the overall positive feedback suggests that this TV offers great value for its price.
This summary was generated by AI based on customer reviews.
LG TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is fine, although we thought we were buying a smart TVs. Our salesperson Sean in your Hyannis store was not helpful and was annoyed he had to assist us.
No, I would not recommend this to a friendDisplay
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My reason for a three star reviw was the fragileness of the TV that was not revealed before purchase. This TV is to be used for weekend craft shows. I hope to make it work.
No, I would not recommend this to a friendReturned as it was not a smart tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased it thinking it was a smart tv but unfortunately it was not a smart tv so had to return it . Would recommend if you are not looking for a smart tv
No, I would not recommend this to a friendwas broke upon arrival
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looked fine and perfect when we took it out of the box. We finally got a chance to hook it up a week and a half later because we had to find the time to put up the bracket on the wall....only to find out it looked like someone kicked the screen once we turned it on. So upsetting, now i get to deal with trying to explain why i don't have the box anymore and hope that the store takes it back because i ordered it online. When I tried to call the store to see if they will exchange it I called several time waiting for at least 20 min at a time to find out no one picks up the phone at best buy. What a great experience. Next time i should just go through amazon and not deal with the hassle.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Please contact Best Buy regarding an exchange. ^Daphane
IT's a TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Originally bought this thinking it would be a great computer monitor. But it's a TV and shouldn't be used as a computer monitor.
No, I would not recommend this to a friendtv delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.left TV at door on rainy day with no plastic cover. Good thing I took it right in. What if I was not home?
No, I would not recommend this to a friendUsing it with my laptop. Inferior image quality.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As we progress from 1080 to 4K and beyond, 720 seems less than optimum, but it serves the purpose I purchased it for
No, I would not recommend this to a friendIndustry is a failure
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV works fine. My beef is that the only way to get this size TV is to buy it without HD and pay more. I could get the next size up or the next size down with HD for less money. Why? My choices were a TV that’s too big, too small or forgo the HD and get the size just right. Not a reflection on the retailer. Just the industry.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Get a Samsung TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't keep this one. It wasn't what I was expecting. Samsung has better quality tvs!
No, I would not recommend this to a friendIt's a TV.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The T.V. is okay. It's not bad, it's not super good, it's just a normal T.V.
No, I would not recommend this to a friendExtra monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought this for an extra monitor for my laptop. It does the job but very blurry
I would recommend this to a friendGood basic TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a lot of bells and whistles and so-so speakers. But you get what you pay for.
I would recommend this to a friendHave not used it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven"t set it up yet, so no review. May return it if I cannot get a connector.
No, I would not recommend this to a friendDissatisfied Consumer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit was purchased to replace an older model, that worked well, but was given to a family member. No cable lines have been changed that should negatively impact the replacement. However the new television cannot be connected successfully to the cable system. A qualified electrician has reviewed the unit and cannot identify any flaws. There are three additional televisions in the home that work properly.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Not bad price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.none at all would help had to look up info in store with none to help
I would recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good tv but didnt notice that it wasn't a smart tv
I would recommend this to a friendTV is neither great not bad.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price and size of TV was right for my needs, but quality is just ok.
No, I would not recommend this to a friendToo bad 1 is the lowest number of stars
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this is an open box item. I was expecting slight imperfections, but I was not expecting the entire screen to be completely cracked and not in working order when I plugged it in. I then happened to find in the box a return packing slip from the previous owner of the TV. Doesn’t Best Buy check returned products before they put them back out on the shelf again? Shame on you for trying to shuffle this off to me. It’s going back first thing tomorrow.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products.We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Does what it's supposed to do.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok for cable and ps4 but have to connect thru ps4 to use the cable tv
No, I would not recommend this to a friendPicture is satisfactory. Sound is terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really satisfied with product. Will need to buy a sound bar
No, I would not recommend this to a friend