Customers admire the 28" Class LED HD TV for its exceptional picture quality and crispness, making it a perfect choice for those seeking an immersive viewing experience. The TV's ideal size and user-friendly setup process are also highly appreciated. While some customers have expressed concerns about the lack of smart TV features and the volume level, the overall positive feedback suggests that this TV offers great value for its price.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,403 reviews
Rated 1 out of 5 stars
Poor audio
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sound is terrible. Picture is ok cannot do anything about the audio since there is no option for bass or treble.
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/ ^CP
Rated 1 out of 5 stars
TV hard to use wish I wouldnt have bought
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I came into pickup after ordering night before email said ready to be picked up! got there it wasnt had endure long wait! guess what I won't be waiting ever again! you lost a customer!
No, I would not recommend this to a friend
Brand response from LGAnswers
Posted .
Please call BestBuy regarding this complaint.We apologize for any inconvenience.^Venette
Rated 1 out of 5 stars
Not sure what to do now. Maybe ABC warehouse.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The thing came out of the box broken not very cool. So we took it back and have not had the time to come up with a better plan.
No, I would not recommend this to a friend
Brand response from LGAnswers
Posted .
We hate hearing that your TV arrived damaged.Thanks for bringing this to our attention. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction.Please follow up with BestBuy to have this resolved.If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Rated 1 out of 5 stars
Not a Smart TV
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I asked the sales person for a small smart TV. I purchased this at his suggestion and returned it as it is not a smart TV
No, I would not recommend this to a friend
Brand response from LGAnswers
Posted .
We are sorry for the misinformation.Please call BestBuy regarding for a replacement or alternative solution.We apologize for any inconvenience this caused. ^Venette
Rated 1 out of 5 stars
Stay Away
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I would definitely stay away in buying this tv. The AC Cord does not detach from the back of the tv. Doesn’t include screws for wall mount
No, I would not recommend this to a friend
Brand response from LGAnswers
Posted .
Understandably,this is frustrating.Thank you for taking time to review this product.. We are doing our best to improve the quality of our products.We apologize for any inconvenience this caused. ^Venette
Rated 1 out of 5 stars
Is two years too much to ask for?
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ports stopped working about 2 years into use. Is everything disposable?
No, I would not recommend this to a friend
Rated 1 out of 5 stars
TV defective out of box
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Unit was defective, screen half black, had to return, no more in stock.
No, I would not recommend this to a friend
Brand response from LGAnswers
Posted .
This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Rated 1 out of 5 stars
no CEC
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
tv has no CEC control. If it is no the BB web page for this TV, it's well hidden.
No, I would not recommend this to a friend
Brand response from LGAnswers
Posted .
Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Rated 1 out of 5 stars
Wrong purchase
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Did not realize this was not a Smart TV and had to exchange
No, I would not recommend this to a friend
Brand response from LGAnswers
Posted .
We are sorry for the confusion.This feedback will be shared with our product team.We apologize for any inconvenience.^Venette
Pros mentioned:
Picture quality, Size
Rated 5 out of 5 stars
Just right
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this one after initially considering 24" TVs for kitchen use. This turned out to be perfect for a spot just under the cabinet, exactly the right height (just under 17" tall). Very easy to set up with Roku Streaming Stick +. Great picture and sound. Wish I had replaced my old 19" with this earlier.
I would recommend this to a friend
Pros mentioned:
Picture quality
Cons mentioned:
Remote control
Rated 5 out of 5 stars
Recommended
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great quality picture. Decent audio, considering the size. Works very well with a Roku streaming stick. I exchanged my smart Vizio TV, which was very glitchy, for this TV and the Roku, and the setup works very well. My one minor quibble is that the remote does not have a shortcut button for YouTube TV. I know TV companies have deals with streaming services to feature their service on the remote, but a customer-focused company would allow customers to customize their remotes to add shortcuts to often-used services or channels.
I would recommend this to a friend
Pros mentioned:
Picture quality, Size
Rated 5 out of 5 stars
Four Years and Still Ticking
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Four years old and still like new. Perfect for the bedroom, it has a very nice crisp picture, you can use HDMI cable or stream, set sleep timer, with MS Windows integrates with other devices, and a perfect size for tv stand or large dresser.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Not a Smart TV
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up and has a great picture! I'd read a review that was critical of the "voice guide" feature, which I would agree is very annoying. Sounds like a low-cost robot adaptation. Thankfully, you can avoid it in the setup, or turn it off later. The only negative remark I have isn't so much with the TV, but moreso our sales person. We originally looked at a Sharp Roku smart TV, but the sales person convinced us this TV would deliver a better picture and it's smart interface would allow us the option of streaming all of our favorite content on it. Unless I'm totally missing something, he's way off base.........this model is not smart at all. So we'll have to run out and buy a Roku player now. So disappointed in the salesman.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Perfect bedroom TV! Love it!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Maybe some are going to want a bigger TV for their bedroom, but I'd think for the average person this fits the bill nicely. There was a time not so long ago that 26 inch flat screen TV's were rampant and everywhere. They've since become extinct a good number of years ago and now the closest most common size is a 24 inch. Which for me just isn't enough even for a bedroom TV. Meanwhile a 32 inch sits a little too close to the edges of my dresser for comfort. Enter a 28 inch TV. Somewhat of an odd & obscure size and certainly not one offered by many brands or stores. But so what? When one of the few companies that does make this size TV is LG it doesn't take much to know that it's the smart way to go. Especially as I have a personal liking for most LG products (most, not all, avoid their DVD players like the plague). Additionally this one is working out great, every bit as good as what I've come to expect from LG TV's. If you're looking for a nice medium sized bedroom TV at least pause and give real consideration to this, it's totally worth it.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
My latest TV's
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
My 28" LG LED HD TV is exactly what I was looking for-I was replacing a 27" Samsung in our Kitchen and had 30" of clearance-after looking at specs. for several weeks I determined that the dimensions of the LG would fit perfectly and it did.Set up was a breeze and it was ready that evening to try out on a football game-we have replaced 2 Samsungs and 1 Sony in the last yearand are happy with all 3 (we had no complaints with the older TV's but the picture quality has greatly improved the last 3 or 4 years) I would recommend the LG TV's anytime
I would recommend this to a friend
Cons mentioned:
Stand
Rated 4 out of 5 stars
Good size, great picture
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
My one problem with this is that the feet don't attach well. The screws don't seem to tighten up enough, or stay tightened. The tv is pitching forward and I'm afraid it's going to fall over. Anyone have any suggestions, maybe for some new kind of stand? (no wall mounting.)
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
LG - 28" Class LED HD TV
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm so glad I bought this TV, great picture, the sound could be a little louder. But other than that I am real satisfied with it.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Business owner
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
perfect size and it does everything you need and want
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great for PS4
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Upscales to 1080p for PS4 . Sounds good. Good for people with disability's. Nice computer voice
I would recommend this to a friend
Rated 4 out of 5 stars
Nice TV for the price
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great little TV. Its nothing fancy and isn't a smart TV, but it suits our purpose. However, the loud voice prompts are a bit annoying. Since we have DirecTV we have to use their remote so I haven't been able to figure out how to disable the voice assistant. If anyone knows how to do that, please help!