Customer Ratings & Reviews

This LG is forward thinking the shelves make it possible to have short and tall items the knock knock the door let you get your milk and butter within seconds. On a scale of 1 to 10 this refrigerator definitely is a 10

I researched fridges for quite awhile and kept coming back to this one. We've had it for about two months and it's working perfectly - no issues so far. We love the quick-access door, the deli drawer is nice and deep, the freezer is spacious and compared to previous fridges we've had, the storage for small items on the insides of the doors was done thoughtfully. Our shelves are adjustable - the inside arrangement is very flexible in my opinion. My only challenge is I'm 5'4" and I can't reach items that get pushed all the way to the back on the top shelf. Luckily I have a tall husband and an emergency stepstool to sub for him when needed. :) The ice maker and ice crusher are fab, but maybe I'm just pumped to have an icemaker that actually works at all after being without a functioning one for the last 7 years. The craft icecubes are great - ours come out with flat bottoms instead of perfectly round but I'm not that picky. Again - yay for having ice at all, especially ice in fun shapes. If they can figure out how to perfect those, then this fridge would be top of the charts. I will say the installers were not the best - they had pushed the fridge all the way to the back wall during installation but we didn't really pay much attention since we assumed they knew what they were doing. After about 48 hours the fridge inside was still measuring a temp of 41-43 degrees despite being set on 37. I finally convinced my husband to pull it out a few inches from the wall to increase air circulation in the back and within an hour the fridge was at 37. My husband was *this close* to calling Best Buy back to exchange it, which would have been such a hassle. So for anyone doing a new install, make sure you leave enough air space in the back. I love this fridge. I'd recommend it to anyone. So far so good, and I'm just hoping it lasts a good while.

We've had this fridge for nearly two months now, and so far it has been wonderful. The lighting is exceptional inside the fridge, no more dark corners where food goes to die like our old fridge. The mini-door on the right is fun, along with the "double-tap on the glass to engage lights" functionality. I wouldn't say it is life changing or anything, but it is fun and moderately useful. The ice maker is great, both in form and function. The cube size is perfect and has not jammed once thankfully, unlike our old icemaker which jammed often. Being able to remove the box easily has been a help as well for dumping ice for coolers, etc. The main portion of fridge is very nice, but the shelf height is odd. The bottom right shelf allows itself to be pushed back to accommodate taller items, but it only pushes back half way, meaning we have tall bottles in the front and then in the back we can't see anything. It's a very poor design choice in my opinion. Currently we don't make much use of that area because we can't ever find anything in the back. The middle drawer is very nice, which we've made a snack and drink drawer. Great for homes with children wanting snack packs, etc. The adjustable walls in there are a bit flimsy and don't stay in place easily. I would have expected some sort of clip or clamp to help them stay in place. Not a huge deal, but slightly annoying from time to time. The freezer is huge and spacious, also very brightly lit. Our old fridge, even with fresh light bulbs, was always dark and dim. The "craft ice" is fun, and in the app you can control how much it produces. The only issue is that the drawer that comes in the fridge to hold the ice as it's produced has an open back to it. So, if you produce enough of these craft ice balls that there is more than one layer of them, they can roll out the back really easily, then which you have to fish them out from behind the freezer drawer which is not easy. I do not know why it has an open back to it, but I'm soon considering taping a back to it to stop it. Now, since it's 2024, you can load the LG ThinQ app on your smart device and see details about the fridge and control some minor functionality. What is completely ridiculous to me is that, while you can control what temps the fridge/freezer are it, it does NOT tell you what the current temp is of both areas. How is that not a feature? Overall, would purchase again right now. It's only been about two months, but it has treated us well.

Very pleased with the new LG. The space efficiency takes things to a new level. Very efficient configuration. The door in door feature is very handy for items you access on a regular basis and the freezer compartment is cavernous. Also, can’t say enough regarding the Best Buy sales and service team. They made things right when the craft ice maker failed to operate.

Highly satisfied with the more than ample room in both the refrigerator and freezer. Kids love the ice and wife loves the see through door. Everyone is happy!

I love it so far. I love the fact that you can make the middle draw either a freezer or part of the fridge also love the ice options and craft ice. The looking in when you tap the door is very convenient. I would recommend it to everyone.

I’m very happy with my purchase. My food stays fresh longer, and the front door is perfect for easy access to the items I use every morning.

love it, y husband loves the outside door. the shelves give a lot of space.

We love our new LG refrigerator. The “essentials” fridge door saver is a great feature!

Love this product and it looks great. The verstile coversion drawer allows for refrigeration or freezing. The door in the door feature is very convienent allowing for quick access to those frequently used items.

This refrigerator is beautiful! I love the extra door and the convertible drawer!