Customer Ratings & Reviews

Initially, I was very unhappy because the delivery team had to remove the refrigerator doors to get it in our house. Apparently, during reassembly, they damaged the circuit board that’s located on top of the refrigerator. After plugging it in, our house breakers immediately tripped. The delivery team quickly blamed it on the house electrical system and scurried away. We had an electrician come out and check everything and determined that the problem was with our brand new refrigerator. We contacted Best Buy just to be redirected to LG. Three days later, an LG technician came and found that the delivery team pinched a wire that burned out the circuit board. Luckily, he brought a new one with him and got the refrigerator finally working. Why do I still give it five stars? Because the refrigerator is freaking awesome! You have to wait two days before it starts making ice, but after that, it’s great. It’s a gorgeous refrigerator with plenty of space and nice features! The beverage center with the see through door is nice! The craft ice is super nice, especially if you like to enjoy adult beverages from time to time, lol. To top it all off, its ultra large capacity ensures that everyone’s favorite food or drink has space! Our family loves it, even though the first week sucked, lol.

This fridge is so spacious! There are three main features that led me to this specific model. The first one is the convertible drawer. I love the flexibility and the space of this drawer! I have a lot of cheeses and imported meats and I love that I can store them separately from the rest of the fridge. Plus the drawer is so spacious I also had room to store my husbands 12 pack of sparkling waters and a few additional beverages all off to the side with the provided divider. The other feature is the very large produce bins. I juice almost daily and our previous fridge barely had room for leafy greens, often times forcing me to break some of them and crunch them into the cubby. This new fridge has plenty of room for a weeks worth of leafy greens and root vegetables for my juicing needs, plus the bins are also large enough to accommodate the larger salad containers. The last feature is the craft ice which are finally starting to come out. I’m excited to use these! The door-in-door area is very handy and very spacious, easily housing all of our alternative milks, cocktail mixers, waters and other drinks. The freezer is plenty big and fairly easy to organize. I do wish there was a second drawer in there but that’s not completely necessary. What’s not so great: The shelves only have a few heights to choose from, and it forced me to place all of my taller sauce and salad bottles on the lowest shelf. The storage shelves on the left door also can’t be adjusted which is a bummer but I made do. There’s at least so much space that I was able to figure out an arrangement for everything. The metal back panel is gorgeous, however, it is also apparently prone to denting. I slightly dented/scratched the bottom of it while trying to change the height of one of the shelves as they are very heavy. So just be careful when rearranging your fridge. Luckily you won’t see it as there’s food covering it. Overall I’m very pleased with my new fridge and I’m happy to have bought this model!

My wife always hated our past fridge due to lack of fridge space with the big ice maker in the fridge area. Well we do not have any space issues any longer as this fridges design is great with ice maker in the door and no dead space in the ridge area like our last one (Maytag). The InstaView door makes getting frequently used items so convenient and easy. I LOVE THE CRAFT ICE!! Best Buy had the best price on the fridge and I was proud to buy from a local Minnesota company. They delivered the fridge 3 days after purchasing where many others stores were weeks to months out to get inventory and get it delivered (Home Depot, etc). The Best Buy Pacific Kitchen rep was not salesy at all as they don't work on commission. Delivery team was exceptional getting this large fridge into our home with moving expertise to get it in our 36" wide front door. We are very happy with our purchase and how well the fridge has met our expectations.

This is the best purchase and a gift to myself as i started new life in my new house. This refrigerator has very good looks with huge holding capacity. The extra glass door is my favourite and very useful as i dont have to open door every time i need juice or soda. The middle compartment is so spacious that all my cheese and butter etc are conveniente y fit there. And the huge freezer is also fantastic with additional al shelf. The craft ice looks so cute in my juice and on the rocks drinks. Wifi entables and energy saving features add extra value. I have to admit that this refrigerator is the best purchase

I researched refrigerators for 2 years and finally decided on the LG. I in love and it was the best decision I ever made. It is quiet, have plenty of room, fit perfect I my limited space and never worried about running out of ice. Bestbuy was awesome on customer service and delivery. I would do it again. I love that I have so much room and went practically the same from 2 refrigerators to 1. I love the French doors and convertor draw. If you buy online by June, certain models will provide a tax credit.

So far so good. The 2 ice makers is pretty cool though the ice balls takw a while to make. Its a good look9mg Refer. We really like the layout so far. The main ice and water and easy to use. The app is not very intuitive.

When our old refrigerator had issues, it was an excuse to go shopping. We started at the first store and kept narrowing our choices. We finally chose, this one, except it had a solid, instead of see-through door. Best Buy was the third place we shopped when we saw this. With the no-interest payment plan, it was a "no-brainer". I can't say enouigh about how nice this refrigerator is, once we got all the protective plastic off. We put all the most used items on the easy access door. Love being able to tap on the window twice and have the light come on. I use the craft ice cubes almost exclusively now. I didn't even know what these were until we got this refrigerator. I had read other reviews saying the temperature could fluctuate up to 3.5 degrees, so I bought a special wireless thermometer to test it. It was "spot on" or even slightly colder than set....perfect. Never thought I would enjoy a refrigerator as much as we do.

Lots of storage, the extra drawer is used for cheeses, yogurts and sandwich meats. But also having the capabilty of adjusting that drawers temperature. Two ice makers, makes plenty of ice. Our old GE, seemed full, but when we moved the food to the new LG, it seemed like we dud have any food in there at all.

Love this fridge. LOTS of room - no need to bend over for the fridge area. Freezer also has plenty of room. The ice balls are a nice addition. Love the door where you can get items from the right door storage without opening into main fridge.

I love my refrigerator, Ive only had it for a couple weeks but the space, The round ice balls are the greatest!!!! The option to use the top drawer as fridge or freezer is just AMAZING!!!

Very spacious, elegant and veryyyy nice , I'm super pleased!!!

Wonderful fridge! Exactly what we were looking for. It fit the space perfectly and keeps everything organized and cold. It made round iceballs for craft cocktails. It is amazing.

This refrigerator is nice! After owning another LG for over 10 years, this one came in as we envisioned it. Increased dramatically our much needed storage space, added a great look and brought us a new feature we didnt have before, which is that new glass door. So convenient for easy access. Kids love it for their milk and apple juice. I love it for the butter and jelly! Overall this is a fantastic refrigerator that we expect to own for at least 10+ years.

Love this refrigerator! Lots of room in the fridge as well as the freezer. Great features from the knock on window into the fridge, the Full convert drawer and the extra ice maker for ice balls. Highly recommend this refrigerator!

I love this fridge and big freezer at bottom it has so much storage. I also love the design any body the walks into my kitchen always compliment this fridge❤️❤️❤️❤️❤️❤️

Excellent quality and design. We love the oversized ice cubes. Sold my husband on this unit. It helps me keep food organized in refrigerator and bottom freezer. Love the middle drawer which can be freezer or deli unit.

It originally came installed with two dents on the fridge door, but thanks to Best Buy's replacement policy, it was promptly replaced. I am extremely satisfied with how everything worked out and I am absolutely delighted with my new refrigerator. I thoroughly enjoy using it every day. The fridge smells clean and fresh, and I have noticed that it helps to prolong the freshness of vegetables and fruits. I particularly love the convenience of the two doors and the ice dispenser. There are so many features that I adore about this fridge; it's hard to list them all. Overall, I am truly thrilled with my new refrigerator.

This is our 2nd LG refrigerator. We sold our 1st one with the sale of our home, and immediately bought a new one for our new home. By far the best refrigerator we have owned. If you are looking for a well built, durable, spacious and beautiful refrigerator, look no further.

Awesome Appliance! The see through door and craft ice really make this so outstanding. Whisper quiet, cannot tell if its even running.

Excellent product, I would buy it 10 times more, I love its design and all the functions it has, I am delighted with my refrigerator