Customer Ratings & Reviews

So far it's a great fridge, nice space, user friendly. Craft ice pretty nice

The fridge is spacious, but the size isn’t super efficient. The shelf levels all seem to be a fraction of an inch off to handle things like salad dressing bottles and barbecue sauce. So you end up moving it up and having a shelf that is too narrow for things other than eggs or casserole dishes. Since the doors are taken up by the ice maker and the quick access respectively, it’s been an adjustment finding the right shelf for things that used to easily fit in the door of our old side-by-side. But, the convertible drawer is awesome and the Craft ice is a nice “fancy” feature. Make sure you really flush the water line when you set up. It took us a long time to flush out the plastic smell from the line.

Very nice refrigerator, love the craft ice and it's nice and spacious. The only complaint is that the freezer door feels cheaply made so unsure how long it will go without breaking.

Love the InstaView Door-in-Door. No mor opening the large door to just get a condiment. The craft ice is great. It does not melt too quickly, so the water in my wter bottle stays cold longer. Accessibility of both the refrigerator, dely drawer and freezer is excelent!

I own LG fridge for over 10 years. I bought my second fridge. Looked at other fridge that has a huge ice maker that takes up too much real estate in the fridge. I enjoy how much space the LG offers and the craft ice is awesome. It has warranty no fear in buying Everything works and no regrets buying this. The LG app helps keep track of temp and gives the option to make 6 craft ice at time

I bought this refrigerator to replace my Samsung refrigerator that was 11 years old and the ice maker and water in the door did not work. I have had this refrigerator for a little over a month and it works very well. The in-door cold area is very nice because I can get items out without having to open the entire refrigerator. The craft ice maker works very well and the freezer and refrigerator keep items at the temperature I have it set to. The only small issue I have run into is that that ice in the ice maker sometimes gets jammed up and I have to shake it to unjam it. A very easy process, but not what I expected from a new refrigerator. Additionally the in door ice maker is very small. These are the reasons I marked the rating down.

Excellent fridge and loving the craft ice! It does take a while to create the ice (it took about 24-48 hrs to create the first set). The wifi connectivity also is interesting and connects with the ThinQ setup. I went with a full size vs. a counter-depth because I liked the agility to fit a pizza box in the fridge which you can't do in a counter-depth. Doesn't look terrible but it does stick out a bit.

This refrigerator is the biggest I've ever owned. It's clean and easy to get to stuff even when it's hidden in the back. The see-through door is cool but unnecessary, and the craft ice (big balls of ice that are great in cocktails) took a while to make but are really cool. The only drawback is that the refrigerator shelves are not very adjustable like our old Kitchenaid fridge. But the spaciousness makes up for that one issue.

Highly satisfied with the more than ample room in both the refrigerator and freezer. Kids love the ice and wife loves the see through door. Everyone is happy!

Fridge has been great so far. Pros: even cooling and beautiful design with insta view. Cons: very expensive and still would need to purchase extended warranty on top of the high price.

The first thing you'll notice, is that this refrigerator is HUGE! When we first installed it, and moved all of our food from the old fridge to this one, it looked empty! The InstaView (or "Knock Knock" as we call it) is more useful than we initially thought. Being able to see how much milk we have when walking by has been handy. Mostly though, it just looks nice. Rather than having bare metal, you now have glass that gives the refrigerator more eye-candy. Initially, the BestBuy installers had installed the water filter incorrectly. This resulted in the water tasting like plastic for over a week. After being fed up with it, I did my own research. Turns out, they didn't screw in the filter all the way. Once I screwed it in all the way, the taste was gone IMMEDIATELY! My only gripe with it, is that the water doesn't come out even slightly cold, so your're forced to use the ice, which is annoying. Other than that, this behemoth is amazing!

Very happy with the product so far - about a month of usage. This thing is huge. My wife has ditched the idea of having a separate freezer! And it looks pretty gorgeous too. Easy to use and understand and connect with app. I am connecting everything LG with the app. Love the app functionality. after delivery I discovered some scrtaches on the front right - were not visible - called customer support and they did not argue or even ask for pictures - immediately issued with a refund that they thought was deserved. I agreed with the amount. I probbaly would have lived with the scratches any way not wanting to deal with the hassle of switching refrigerators but it was nice to see that they wanted to recompense me.

Lots of space in this LG vs our old Kenmore Elite. We love the craft ice and overall features of this product.

Replaced old side-by-side with this LG 29.5 4-door French Door refrigerator. There is a lot of room inside and everything is easy to access. Really like the middle drawer that can be changed between freezer and fridge modes, love the craft ice. We also like the door-in-door feature to keep drinks easy to access. BB Installation and removal of the old refrigerator was professional and done quickly.

We shopped for 2 years & decided on this model if our old one conked out. We love the icemaker & iceball maker!!! The “knock, knock” lighted door is a cool feature that helps it be more economical.

I’m very happy with my purchase. My food stays fresh longer, and the front door is perfect for easy access to the items I use every morning.

Love the look and the craft ice. Middle drawer is perfect for coldcuts or chilled wine.

It's been a few months and we are pleased with the refrigerator. It took a bit to adjust to the interior being different, but we have room for everything. The door in door comes in really handy. We were a bit afraid the ice bin would be too small, but we don't have a problem running out of ice AND we are loving the craft ice.

This fridge holds everything we need and has great options for storage. We love the ice options and the wifi connectivity features. Highly recommend.

Love the craft ice and the space. When looking at the models, i was not seeing a huge value in the window portion and really did not want that feature. HOWEVER now after using a bit--really like the feature.