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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1106 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the 29.5 Cu. Ft. 4-Door French Door-in-Door Smart Refrigerator with Craft Ice for its popular Craft Ice feature and innovative door-in-door design. Users also appreciate the refrigerator's overall performance, amazing capacity, and the ample space it provides. Furthermore, customers find its size suitable and are pleased with its quiet operation and excellent features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,106 reviews
  • Pros mentioned:
    Capacity, Door design

    Rated 5 out of 5 stars

    Best purchase we have made in a while.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator! It has a lot of space. My husband loves the craft ice maker. The ability to make the middle drawer a freezer or cold drawer is awesome! The door in door feature is very convenient. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    Great capacity, ice maker sticks a little

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator to replace my Samsung refrigerator that was 11 years old and the ice maker and water in the door did not work. I have had this refrigerator for a little over a month and it works very well. The in-door cold area is very nice because I can get items out without having to open the entire refrigerator. The craft ice maker works very well and the freezer and refrigerator keep items at the temperature I have it set to. The only small issue I have run into is that that ice in the ice maker sometimes gets jammed up and I have to shake it to unjam it. A very easy process, but not what I expected from a new refrigerator. Additionally the in door ice maker is very small. These are the reasons I marked the rating down.

    I would recommend this to a friend
  • Pros mentioned:
    Door design, Space

    Rated 5 out of 5 stars

    My beautiful LG refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product is top quality. love the extra door. Tap twice and the lite comes on. excellent 2 drawer. use it for cold foods. large freezer compartment. the 2nd freezer drawer is great for small sutff.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space

    Rated 5 out of 5 stars

    Happy with our upgrade.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First new fridge in a number of years and we enjoy it. We were skeptic as we never had a french door fridge before but now love it. So much room that we are using our "spare" unit less as we are able to put most into this unit.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Blazer. We appreciate your review in regards to your 29.5 Cu. Ft. 4-Door French Door Refrigerator with InstaView Door-in-Door and Craft Ice in Stainless steel. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. We assure you that your review is considered and does not go unnoticed. We will surely pass on your feedback to the rest of our team. ^Anthony LG

  • Pros mentioned:
    Capacity, Door design

    Rated 5 out of 5 stars

    Go get this! Lots of room.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The look is fabulous. Lots of space! Love the round ice cubes

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Door design

    Rated 4 out of 5 stars

    Good refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a few months and we are pleased with the refrigerator. It took a bit to adjust to the interior being different, but we have room for everything. The door in door comes in really handy. We were a bit afraid the ice bin would be too small, but we don't have a problem running out of ice AND we are loving the craft ice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far it is working great has some great features glad we got it

    I would recommend this to a friend
  • Pros mentioned:
    Door design, Space

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful Refrigerator, drink access door is great. Quiet, and plenty of room.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy best decision !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service?? an even help me set up my appliance !!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Craft ice

    Rated 5 out of 5 stars

    The refrigerator is awesome.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has lots of room. I love the dual ice maker and after 48 hours you have ice. I really like the craft ice. The fridge has plenty of fancy features like it reminds you the door is open. You have five different settings to use the top drawer. Our old fridge was too small and this lets us store more food. Love the stainless steel and the instaview door-in-door.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love this refrigerator!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a side by side refrigerator before purchasing this one and I hated it. It was so narrow and no space. Everything had to be stacked up and it was difficult getting anything out, especially if what you wanted was in the back. This refrigerator is very spacious which is great for us since we have a big family. It fits so much!! Not to mention, it's a beauty! This is one nice looking appliance. We have the black stainless and it wipes clean with a microfiber cloth. The door in door feature is great so my kids can grab items and not stand with the door open. I also love the convertible drawer. Right now we have cheese, juice boxes, and cans of sparkling water in it. It fits a lot and is so convenient. I love how if we need some extra freezer space we can have it with the touch of a button. So far, we love it! I will uldate my review if that changes.

    I would recommend this to a friend
  • Pros mentioned:
    Door design, Space

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great refrigerator overall. I wish the Craft Ice would be made faster. Plenty of inside room. Love the double access door. Great for grabbing something quick from the fridge. Could use more shelf positions.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Refrigerator Rocks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly satisfied with the more than ample room in both the refrigerator and freezer. Kids love the ice and wife loves the see through door. Everyone is happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product. Great service.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the product so far - about a month of usage. This thing is huge. My wife has ditched the idea of having a separate freezer! And it looks pretty gorgeous too. Easy to use and understand and connect with app. I am connecting everything LG with the app. Love the app functionality. after delivery I discovered some scrtaches on the front right - were not visible - called customer support and they did not argue or even ask for pictures - immediately issued with a refund that they thought was deserved. I agreed with the amount. I probbaly would have lived with the scratches any way not wanting to deal with the hassle of switching refrigerators but it was nice to see that they wanted to recompense me.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Door design

    Rated 5 out of 5 stars

    Best Refrigerator we've EVER had!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our refrigerator. It has plenty of room and is a gorgeous addition to the kitchen. The door in door feature is a favorite and everyone loves to see the craft ice. Best purchase we've ever made.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Door design

    Rated 5 out of 5 stars

    LG InstaView French Door Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to WAIT for availability…glad we did. See through door and measurable water dispenser is very convenient with grandkids. The drawer that can be used is frig or freezer is nice. Love the craft ice. Unit fits better in space than previous frig with more storage. A lot of thought went into design.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Space

    Rated 5 out of 5 stars

    Functional Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's a great fridge, nice space, user friendly. Craft ice pretty nice

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Space

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the craft ice and the space. When looking at the models, i was not seeing a huge value in the window portion and really did not want that feature. HOWEVER now after using a bit--really like the feature.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    quiet but not as versatile as our last one.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and attractive. The knock knock window is really rather useless, and has taken the place of the shelves that used to be located there. The rest of the fridge is spacious.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this LG refrigerator from BestBuy last month. It has very good features that we need and we love this refrigerator. The insta view and craft ice feature are great and they work very well. It has been a month since we have it at home and it works very well. No issues found. I will definitely recommend this refrigerator.

    I would recommend this to a friend
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