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Customer reviews

Rating 4.5 out of 5 stars with 1112 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers recognize the 29.5 Cu. Ft. 4-Door French Door-in-Door Smart Refrigerator with Craft Ice for its popular Craft Ice feature and innovative door-in-door design. Users also appreciate the refrigerator's overall performance, amazing capacity, and the ample space it provides. Furthermore, customers find its size suitable and are pleased with its quiet operation and excellent features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,112 reviews
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    Large & Flexible Fridge !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge ! The flexibility of using the first drawer as a freezer, cold drawer (i.e. for cold cuts) or a chill drawer (i.e. for wine), is a great feature that allows you to customize the use of the compartment. The see-through right door is nice since it allows viewing without opening the door. The dual compartment right door allows you to access frequently used food types (i.e. milk, condiments, etc.) without opening the main fridge that would result in more lost cool air. The ice and water dispenser are really nice. You can select the precise amount of water you want in advance. The craft ice maker is really great for fancy mixed drinks that stay cold longer. All in all we love this fridge !

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Space

    Rated 5 out of 5 stars

    Functional Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's a great fridge, nice space, user friendly. Craft ice pretty nice

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Craft ice

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the room this beast has. Amazing water and ice quality. Filters easy to get to. Makes cute ice balls in freezer pan. Crushed ice and formed square ice in door.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Door design

    Rated 5 out of 5 stars

    If you have the room, well worth it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much room. The double knock to see inside is fun and practical. Shelfing is tricky, in that you have only one folding shelf for tall items. I removed one shelf to accommodate my items. The icemakers (2)are top notch w/ the freezer one making round ice cubes. Yet to use the wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wilson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the attention your people take time to speak to me

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the LG refrigerator. Very spacous, love the middle drawer. Ice in door. Lots of goodies.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Door design

    Rated 5 out of 5 stars

    Love my new fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the door in door feature for milk and drinks. I wasn't sure how well I would like the middle drawer but It is perfect for lunch items and snacks and very roomy. The craft ice is fun and we love it. The ice maker with crushed ice is my favorite. The french doors make it roomy for larger items.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Door design

    Rated 5 out of 5 stars

    LG did it again!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd LG refrigerator and I absolutely love it. The 2-drawer feature is awesome and I can customize the top one to be a refrigerator or freezer. The craft ice feature is exciting and the lighted door is a plus. I’m very happy with this purchase and would definitely recommend it to my friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Space

    Rated 5 out of 5 stars

    Love this product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space in this LG vs our old Kenmore Elite. We love the craft ice and overall features of this product.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fridge with a lot of space and very practical. I love the middle drawer that can be converted into a freezer if needed. Only one problem, hence the 4 stars - water filter. We went through gallons of water already but water still has a very plastic flavor and we can’t drink it. Just for you guys to be aware. Also the extra ice box in the freezer makes super big circles of ice (I mean huge) and it’s really cool but when that big piece falls into the freezer tray - it literally wakes me up at night... just another thing that is not necessary negative but to be aware of.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 4 out of 5 stars

    Amazing large fridge with lots of versatility

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge! Although, I think the "knock" feature is just a gimmick - we all thought it was cool when we saw it in the store, but when we actually bought the fridge, we never use it. The craft ice is nice, but takes a long time to make those nice big balls of ice. If you're having a cocktail party, plan on making that craft ice a week in advance (really!!!). Note that if you get the stainless steel model, you can use magnets on the front, but the non-stainless steel options will not support magnets (I'm noting this because we like to use magnets on our fridge). Overall, we like our purchase so far, but unfortunately nothing is made to last a long time anymore. Thus, I'm hoping I don't have to write a bad review on this model 3-5 years from now.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, so far so good on the Craft Ice as I have seen in a lot of reviews that there where problems with it, It is slow to create Ice but it is working fine. Big fridge lots of room.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Space

    Rated 5 out of 5 stars

    A fridge that does it all!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The description explains it pretty well. A refrigerator that comes with ample space and a flexible drawer that becomes whatever you need it to be! Didn’t expect to use the flex drawer as much we have. That said the Craft Ice does take a few days to get up to full speed but the ice is perfect once it does!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed so far.. Had the first refrigerator for just over a week and had to be replaced when the freezer stop working. The ice takes forever to make. Great looking refrigerator and love the space. The craft ice is a nice feature but not worth sacrificing making regular ice for it.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Ryan. Thank you for sharing your experience with us. We understand your inquiry regarding the freezer performance and ice production speed of your LG - 29.5 Cu. Ft. 4-Door French Door-in-Door Smart Refrigerator with Craft Ice.

      We understand that you have experienced a replacement and have concerns about the time it takes to produce ice. To help increase ice production, we recommend activating the "Ice Plus" feature on your control panel, which increases both freezing and ice-making capabilities for a 24-hour period. Your feedback is important, and we'd like to assist you further.
      https://www.bestbuy.com/product/lg-29-5-cu-ft-4-door-french-door-in-door-smart-refrigerator-with-craft-ice-stainless-steel/J7G56FPPXX
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. We appreciate your patience. —Renzo LG

  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    LG got it right

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new refrigerator. It has more bells and whistles than we originally wanted, but have fallen in love with each of them. Lots of room for 2 liter bottles or a gallon size milk container inside the see thru door. You can also access the shelves on the inside of the see thru door as there is a door that opens on the other side as well. Lots of space with adjustable shelves and the convertible middle drawer will come in handy when we need more freezer space. Controls are in the front so we can adjust temperatures if needed as well. LG Got this right!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Overall performance

    Rated 5 out of 5 stars

    Great Refrigerator So Far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to wait 6 weeks for delivery, but it seems that it was worth the wait. It has performed well thus far. The ceaft ice is a nice feature!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lg refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is a Great product. We love our new refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    LG Best refrigerator we have ever owned.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who delivered our new LG refrigerator were excellent. This is a great refrigerator. The large freezer is big enough to store 2 20+pound turkeys and still have room for lots of frozen foods. The freezer drawer is an added bonus as well as the convertible drawer. We will enjoy the refrigerator for many years to cone.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Overall performance

    Rated 5 out of 5 stars

    I love this fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best fridge I have ever owned. It did take 3 days before the fridge started making craft ice but once that started happening, super happy. No issues

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Door design

    Rated 5 out of 5 stars

    LG rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best and awesome refrigerator ever, craft ice, plant of space to fit a whole month of food for my family of four. Smooth looking and technology to assist every need. Has brought new life to the kitchen. We love this items, can't believe best buy sold it for a low price.

    I would recommend this to a friend